Imported pdf cuts off words

[m0c0c0a]

As the title says, I imported a pdf but the words on right-side edge of the page are cut off.
I'm not sure why it does that in the first place ?

Zooming-in/out won't help here because it's not the issue.
I tried adjusting the scale from 1 to 0.9, didn't help. The text fits the page "better" but the words are still cut off.

What do I do ?

[Joaquincuevas]

This usually isn’t a zoom/display issue. The text sits outside the page’s visible box, so scaling the page down doesn’t bring it back. A few checks to find the cause:

1. Is the original PDF already cut off?
   Open the original file (before Stirling) in your browser or Adobe Reader.

Also cut off there: the source PDF has content beyond its page boundary (the CropBox/MediaBox is smaller than the content). That’s common in PDFs exported from Word or web pages with a mismatched paper size (A4 vs Letter).
Fine there: the problem comes from the Stirling operation, so go to step 3.

2. If the source is the problem, enlarge the page instead of shrinking the content

Adjust page size/scale: set a larger page size (e.g. A4 → A3 or Letter → Legal) rather than a scale factor below 1. A scale below 1 shrinks content and page together, so whatever was outside stays outside.
Or try Convert → PDF to PDF/A or Repair, which rewrites the page boxes and sometimes recovers hidden content.
If the PDF came from Word/HTML, the cleanest fix is to re-export it from the source with the correct paper size and margins.

3. If Stirling caused it, please share:

Your Stirling-PDF version (shown in the footer or settings) and how you run it (Docker, desktop, or the hosted site).
Which tool you used and its settings.
A sample page or screenshot, if you can share one.

With that I can point to the exact setting.This usually isn’t a zoom/display issue. The text sits outside the page’s visible box, so scaling the page down doesn’t bring it back. A few checks to find the cause:

1. Is the original PDF already cut off?
   Open the original file (before Stirling) in your browser or Adobe Reader.

Also cut off there: the source PDF has content beyond its page boundary (the CropBox/MediaBox is smaller than the content). That’s common in PDFs exported from Word or web pages with a mismatched paper size (A4 vs Letter).
Fine there: the problem comes from the Stirling operation, so go to step 3.

2. If the source is the problem, enlarge the page instead of shrinking the content

Adjust page size/scale: set a larger page size (e.g. A4 → A3 or Letter → Legal) rather than a scale factor below 1. A scale below 1 shrinks content and page together, so whatever was outside stays outside.
Or try Convert → PDF to PDF/A or Repair, which rewrites the page boxes and sometimes recovers hidden content.
If the PDF came from Word/HTML, the cleanest fix is to re-export it from the source with the correct paper size and margins.

3. If Stirling caused it, please share:

Your Stirling-PDF version (shown in the footer or settings) and how you run it (Docker, desktop, or the hosted site).
Which tool you used and its settings.
A sample page or screenshot, if you can share one.

With that I can point to the exact setting.

[m0c0c0a]

Hi thanks for the fast respond waw

I should specify that it is an official document from a governement website. So I highly doubt the original pdf is the issues

1. No the original text is not cut off.
2. I already tried changing the type from the original size to A4 it did not help. I should have said that mb. I tried repair like you suggested, it doesn't help either.
3. I'm using the web version. I don't see the version anywhere. I searched in the settings too. I would assume it's the latest one ?

image. For the tools I'm not exactly sure what you mean. I basically only imported the pdf and did nothing else, aside from the things I mentionned. If you need anything else just tell me.

[Joaquincuevas]

Thanks, that narrows it down! If the original looks fine everywhere else and you only imported it, the PDF itself is OK. The problem is how the web viewer renders it.

Most likely cause: fonts that aren’t embedded in the PDF
Government PDFs often reference standard fonts (Arial, Helvetica, Times, or an official typeface) without embedding them. Adobe or your browser then uses the font installed on your computer, so it looks right. The web viewer doesn’t have that font and substitutes a wider one, so each line becomes longer than the page and the end gets clipped. Scaling or changing the page size can’t fix that, because the text is still drawn with the wrong font.

Confirm it (1 min)
Open the original in Adobe Reader → File → Properties → Fonts (Ctrl+D). If the fonts listed don’t say “(Embedded)” or “(Embedded Subset)”, that’s the cause.

Check whether it’s only a display issue
Download the file from Stirling without doing anything else and open it in Adobe or your browser.

Looks fine: only the viewer is affected. Your file is intact, and any tool you run on it will produce a correct PDF.
Also cut off: use one of the fixes below.

Fixes

Convert → PDF to PDF/A: this embeds the fonts during conversion, and it’s different from Repair, which doesn’t touch fonts. Then re-import the result.
If that doesn’t work, use Convert → PDF to Image → back to PDF (or Flatten, with “flatten only forms” off). The pages become images, so they look exactly like the original. The trade-off is that the text is no longer selectable or searchable, though OCR can bring that back.
Or print the original to a new PDF from Adobe/your browser (Print → Microsoft Print to PDF). That usually embeds the fonts too.

If the downloaded file looks fine but the viewer still cuts it off, it’s worth opening an issue with the PDF (or a page of it), since that’s a rendering bug in the viewer.

If this solves it, please mark it as the answer

[m0c0c0a]

So I searched for "editor" in Stirling and clicked "Text Editor" and for some odd reason it does appear correctly this way.
But the Reader and normal Editor from the left side-panel did not render my text properly. It's probably a display issue then like you said ?

Now I did Convert -> PDF to PDF/A. This seems to have solved it entirely. Now it renders fine in Reader and Editor mode!

Your assumption about embedded font were correct: