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Cannot unlock password-protected 7Z/ZIP in Catalina #477

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jman50 opened this issue Nov 4, 2019 · 23 comments
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@jman50
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@jman50 jman50 commented Nov 4, 2019

Solution

Note that macOS 10.15 Catalina's bundled Archive Utility supports 7Z extraction, but does not support AES encryption. Check you're opening the encrypted file using Keka.

Keka password dialog:

Screenshot 2019-11-10 at 10 10 20

Archive Utility password dialog:

Screenshot 2019-11-10 at 10 10 23

Original issue

Steps to reproduce on macOS Catalina (but happened before upgrade)

  1. Compress a file with a password in 7z format using Keka.
  2. Double-click the file
  3. Using Keka, try to use the password to unlock it

Actual:

  1. The password dialog keeps re-appearing over and over, and never extracts the file

  2. The dialog box goes away and the file is extracted.

Thank you for looking into this.

@aonez

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@aonez aonez commented Nov 4, 2019

@aonez aonez added this to the 1.1.22 milestone Nov 4, 2019
@aonez aonez self-assigned this Nov 4, 2019
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@aonez aonez commented Nov 4, 2019

Is this with the stable release (1.1.21) or the development build?

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@jman50 jman50 commented Nov 4, 2019

@no-response no-response bot removed the more info needed label Nov 4, 2019
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@aonez aonez commented Nov 4, 2019

@jman50 can you share a sample file that fails for you?

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@jman50 jman50 commented Nov 4, 2019

@aonez aonez added more info needed and removed bug labels Nov 7, 2019
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@aonez aonez commented Nov 7, 2019

@jman50 can you share some sample file to reproduce this issue?

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@jman50 jman50 commented Nov 7, 2019

@no-response no-response bot removed the more info needed label Nov 7, 2019
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@aonez aonez commented Nov 8, 2019

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@jman50 jman50 commented Nov 8, 2019

@no-response no-response bot removed the more info needed label Nov 8, 2019
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@gingerbeardman gingerbeardman commented Nov 8, 2019

ps: filebin.net is now blocked by Chrome and Safari safe browsing lists, maybe use another one

https://workupload.com

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@aonez aonez commented Nov 8, 2019

I downloaded without any issue @gingerbeardman. @jman50 I’lo test those in a while.

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@gingerbeardman gingerbeardman commented Nov 8, 2019

Ah, maybe my setup then, I use Adguard DNS.

(so ignore me)

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@aonez aonez commented Nov 8, 2019

@jman50 just tried in a Mojave installation (I don’t have a Catalina at hand right now) and extracted the files without issue.

While I don’t have a Catalina to test (tomorrow), maybe you can try to reset the preferences of Keka:

https://github.com/aonez/Keka/wiki/Uninstall-Keka

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@gingerbeardman gingerbeardman commented Nov 8, 2019

both uncompress for me

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@aonez aonez commented Nov 8, 2019

@mikecarlson

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@mikecarlson mikecarlson commented Nov 8, 2019

I am having the same issue compressing to 7z format with a password. The password is not accepted. I am on Mac OS X Catalina.

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@gingerbeardman gingerbeardman commented Nov 9, 2019

@aonez could this be App Translocation side-effect?

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@jman50 jman50 commented Nov 9, 2019

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@aonez aonez commented Nov 10, 2019

Both files extracted on macOS 10.15.1 Catalina.

@jman50 can you enable the verbose mode, reproduce the issue and let me know what the Console.app says? Specifically you need to enable those:

defaults write com.aone.keka DevLog -bool true
defaults write com.aone.keka DevLogReader -bool true

@mikecarlson is your problem about extraction or compression?

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@mikecarlson mikecarlson commented Nov 10, 2019

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@jman50 jman50 commented Nov 10, 2019

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@mikecarlson mikecarlson commented Nov 10, 2019

@aonez aonez modified the milestones: 1.1.22, How-to Nov 10, 2019
@aonez aonez added the Catalina label Nov 10, 2019
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@aonez aonez commented Nov 10, 2019

Thanks a lot @jman50 and @mikecarlson, I'm really glad this turned out to be the bundled Archiver Utility.

So even if macOS supports 7Z since Catalina it still does not support AES encryption (the one used in 7Z). This still affects ZIP files compressed using AES.

@jman50 the best donation is the feedback, so consider it done :)

@aonez aonez changed the title Cannot unlock password-protected 7z file, even if Keka compressed it Cannot unlock password-protected 7Z in Catalina Nov 10, 2019
@aonez aonez changed the title Cannot unlock password-protected 7Z in Catalina Cannot unlock password-protected 7Z/ZIP in Catalina Nov 10, 2019
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