Receiving Error: WebSocket ECONNERROR wss://chat.connectycube.com:5291

[LagoonProject]

Hi,

I am suddenly receiving the following errors when connecting to chat:

ERROR [Chat] xmppClient.start error [Error: WebSocket ECONNERROR wss://chat.connectycube.com:5291]
ERROR [Chat] xmppClient.start error [Error: Connection is not offline]

It seems to come from cubeChat.js

[ccvlad]

Hi @LagoonProject

Is something not working for you or are you just seeing the error?

Chat should have an "offline" status for connection but its status is different (e.g. "closing", "online"). The chat connection has been blocked because it is not ready to open a new connection.

[LagoonProject]

thanks for your clarification. I don't have this error message anymore, so I guess everything is fine.

[ccvlad]

Thanks for your feedback. You can see the error due to the Internet issue. Chat tries to restore the connection and gets the error or other warnings while it is trying to establish the connection