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Bitwarden Web Extension and App unable to access vault #7538
Replies: 8 comments 8 replies
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Hey, Thank you for submitting the bug report, i was going to do it Downgrade to 2026.6.1 for the application, I've done the same thing it's just i don't know where to disable automatic updates and if i'll restart the app it's not going to work again And for the extension, Download and set it up manually, and enable Dev mode on google chrome / opera, whatever you're using. Desktop: https://github.com/bitwarden/clients/releases#release-desktop-v2026.6.1 - Bitwarden-Installer-2026.6.1.exe I've uninstalled the app and removed the extension before installing them, and it worked If you could just tell me where to disable automatic updates on the app ? Cause i can't find that option. |
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Thanks, it's resolve problem on MacOS |
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I did notice, when I enabled Secure DNS in Firefox, the extension started to work again without changing anything else. I do not know if there is a direct correlation, but that is the only thing I changed. |
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Reinstalling from the chrome store worked as well |
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Updating to the latest server version 1.37.1 resolved all the issues described here for me. |
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Same config, same issue on Windows. Client wont load anything and feels like stuck |
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Also had this issue while already running server version 1.37.1, reinstalling the plugin in Chrome did fix this for me |
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Main issue is on the desktop client :( even after reinstalling |
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didnt even realise there was a desktop client =) - i used the stand alone installer and it is working correctly for me |
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Weird enough, but full logout after upgrading helped |
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Updating vaultwarden docker installation to 1.37.1 and a complete logout and re-login in firefox bitwarden client plugin solved the issue for me. |
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I have the same issue. I`ve updated docker to v 1.37.1, reinstalled the Brave extension, made full log out. No succes. The passwords still not shown via extension. |
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I upgraded the server to 1.37.1 and downgraded the Chrome extension to 2026.4.0, but it still shows an unexpected error. |
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If server is upgraded to 1.37.1 you should use the latest extensions and bitwarden desktop client |
I'm using version 1.37.1, but the latest extension is still reporting an unknown error. |
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Same issue the only solution I found was use 2026.5.0 version of the extension in firefox, only that version let me log in after that it can be update it. |
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Prerequisites
Vaultwarden Support String
Your environment (Generated via diagnostics page)
Config & Details (Generated via diagnostics page)
Show Config & Details
Config:
{ "data_folder": "data", "database_url": "******://***************", "icon_cache_folder": "data/icon_cache", "attachments_folder": "data/attachments", "sends_folder": "data/sends", "tmp_folder": "data/tmp", "templates_folder": "data/templates", "rsa_key_filename": "data/rsa_key", "web_vault_folder": "web-vault/", "enable_websocket": true, "push_enabled": false, "push_relay_uri": "https://push.bitwarden.com", "push_identity_uri": "https://identity.bitwarden.com", "push_installation_id": "***", "push_installation_key": "***", "job_poll_interval_ms": 30000, "send_purge_schedule": "0 5 * * * *", "trash_purge_schedule": "0 5 0 * * *", "incomplete_2fa_schedule": "30 * * * * *", "emergency_notification_reminder_schedule": "0 3 * * * *", "emergency_request_timeout_schedule": "0 7 * * * *", "event_cleanup_schedule": "0 10 0 * * *", "auth_request_purge_schedule": "30 * * * * *", "duo_context_purge_schedule": "30 * * * * *", "purge_incomplete_sso_auth": "0 20 0 * * *", "domain": "*****://*************************", "domain_set": true, "domain_origin": "*****://*************************", "domain_path": "", "web_vault_enabled": true, "sends_allowed": true, "hibp_api_key": null, "user_attachment_limit": null, "org_attachment_limit": null, "user_send_limit": null, "trash_auto_delete_days": null, "incomplete_2fa_time_limit": 3, "disable_icon_download": false, "signups_allowed": false, "signups_verify": false, "signups_verify_resend_time": 3600, "signups_verify_resend_limit": 6, "signups_domains_whitelist": "", "org_events_enabled": false, "org_creation_users": "", "invitations_allowed": true, "invitation_expiration_hours": 120, "emergency_access_allowed": true, "email_change_allowed": true, "password_iterations": 100000, "password_hints_allowed": true, "show_password_hint": true, "admin_token": "***", "invitation_org_name": "Bitwarden_RS", "events_days_retain": null, "ip_header": "X-Real-IP", "_ip_header_enabled": true, "ip_header_trusted_proxies": "local", "icon_service": "internal", "_icon_service_url": "", "_icon_service_csp": "", "icon_redirect_code": 302, "icon_cache_ttl": 2592000, "icon_cache_negttl": 259200, "icon_download_timeout": 10, "icon_blacklist_regex": null, "icon_blacklist_non_global_ips": true, "http_request_block_regex": null, "http_request_block_non_global_ips": true, "disable_2fa_remember": false, "authenticator_disable_time_drift": false, "experimental_client_feature_flags": "", "require_device_email": false, "reload_templates": false, "extended_logging": true, "log_timestamp_format": "%Y-%m-%d %H:%M:%S.%3f", "use_syslog": false, "log_file": null, "log_level": "info", "enable_db_wal": true, "db_connection_retries": 15, "database_timeout": 30, "database_idle_timeout": 600, "database_max_conns": 10, "database_min_conns": 2, "database_conn_init": "", "disable_admin_token": false, "allowed_iframe_ancestors": "", "allowed_connect_src": "", "login_ratelimit_seconds": 60, "login_ratelimit_max_burst": 10, "unauthenticated_ratelimit_seconds": 60, "unauthenticated_ratelimit_max_burst": 50, "admin_ratelimit_seconds": 300, "admin_ratelimit_max_burst": 3, "admin_session_lifetime": 20, "org_groups_enabled": false, "increase_note_size_limit": false, "_max_note_size": 10000, "enforce_single_org_with_reset_pw_policy": false, "dns_prefer_ipv6": false, "sso_enabled": false, "sso_only": false, "sso_signups_match_email": true, "sso_allow_unknown_email_verification": false, "sso_client_id": "", "sso_client_secret": "***", "sso_authority": "", "sso_scopes": "email profile", "sso_authorize_extra_params": "", "sso_pkce": true, "sso_audience_trusted": null, "sso_callback_path": "*****://******************************************************", "sso_master_password_policy": null, "sso_auth_only_not_session": false, "sso_client_cache_expiration": 0, "sso_debug_tokens": false, "_enable_yubico": true, "yubico_client_id": null, "yubico_secret_key": null, "yubico_server": null, "_enable_duo": false, "duo_use_iframe": false, "duo_ikey": null, "duo_skey": null, "duo_host": null, "_duo_akey": null, "_enable_smtp": true, "use_sendmail": false, "sendmail_command": null, "smtp_host": null, "smtp_ssl": true, "smtp_explicit_tls": false, "smtp_security": "starttls", "smtp_port": 587, "smtp_from": "", "smtp_from_name": "************", "smtp_username": null, "smtp_password": null, "smtp_auth_mechanism": null, "smtp_timeout": 15, "helo_name": null, "smtp_embed_images": true, "_smtp_img_src": "***:", "smtp_debug": false, "smtp_accept_invalid_certs": false, "smtp_accept_invalid_hostnames": false, "_enable_email_2fa": false, "email_token_size": 6, "email_expiration_time": 600, "email_attempts_limit": 3, "email_2fa_enforce_on_verified_invite": false, "email_2fa_auto_fallback": false }Vaultwarden Build Version
1.37.1
Deployment method
Official Container Image
Custom deployment method
vaultwarden/server:latest
Reverse Proxy
Nginx Proxy Manager
Host/Server Operating System
Linux
Operating System Version
Cent OS 7
Clients
Browser Extension
Client Version
2026.7.0
Steps To Reproduce
Expected Result
Expect to be able to login to the Extension and retrieve passwords.
Actual Result
Cannot retrieve passwords/vault
Logs
Screenshots or Videos
I have inked out the personal identifiers
Additional Context
I read the discussions and saw that others are having similar issues, but I am not seeing the same error as those in my logs, so unsure if this is the same problem.
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