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Unable to run Docker for Windows on Windows 10 Ent #74

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nijel91 opened this issue Sep 10, 2016 · 44 comments
Closed

Unable to run Docker for Windows on Windows 10 Ent #74

nijel91 opened this issue Sep 10, 2016 · 44 comments

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@nijel91
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@nijel91 nijel91 commented Sep 10, 2016

Expected behavior

Ability to run Docker for Windows

Actual behavior

Docker Daemon not starting

Information

  • Diagnostic ID: 0FE9B5A9-AEF2-4210-BE1E-FFEAAFAD5A37/2016-09-09_22-42-17
  • host distribution and version: Windows 10 Enterprise 10.0.10586

Steps to reproduce the behavior

to reproduce, please follow installation instructions

@dgageot
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@dgageot dgageot commented Sep 16, 2016

Hi @nijel91 thank you for reporting this issue! Can you please update to 1.12.1-stable or beta26 and tell us if the issue is fixed for you now?

@danbeaulieu
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@danbeaulieu danbeaulieu commented Sep 16, 2016

I was also having issues on Windows 10 Enterprise on several different hosts.

I just installed Docker for Windows Beta 26 and it was still not able to start, crash report:
0199DC35-2724-4E6E-B6BC-28BDF9573BF9/2016-09-16_13-52-02

Unable to write to the database. Exit code: 1
   at Docker.Backend.Database.WriteKeys(ICollection`1 keyValues)
   at Docker.Backend.Database.ModifyDatabase(ICollection`1 keyValuesToWrite, ICollection`1 keysToRemove)
   at Docker.Backend.Database.Write(Settings settings)
   at Docker.Backend.ContainerEngine.Linux.DoStart(Settings settings)
   at Docker.Backend.ContainerEngine.Linux.Start(Settings settings)
   at Docker.Core.Pipe.NamedPipeServer.<>c__DisplayClass8_0.<Register>b__0(Object[] parameters)
   at Docker.Core.Pipe.NamedPipeServer.RunAction(String action, Object[] parameters)
@Gmanweb
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@Gmanweb Gmanweb commented Sep 25, 2016

same problem trying to start docker on windows, fresh install.
version

C:\gman>docker --version
Docker version 1.12.1, build 23cf638

ERROR:

Unable to write to the database. Exit code: 1
   at Docker.Backend.Database.WriteKeys(ICollection`1 keyValues)
   at Docker.Backend.Database.ModifyDatabase(ICollection`1 keyValuesToWrite, ICollection`1 keysToRemove)
   at Docker.Backend.Database.Write(Settings settings)
   at Docker.Backend.ContainerEngine.Linux.DoStart(Settings settings)
   at Docker.Backend.ContainerEngine.Linux.Start(Settings settings)
   at Docker.Core.Pipe.NamedPipeServer.<>c__DisplayClass8_0.<Register>b__0(Object[] parameters)
   at Docker.Core.Pipe.NamedPipeServer.RunAction(String action, Object[] parameters)
@AndyBerman
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@AndyBerman AndyBerman commented Sep 26, 2016

I'm having the same problem. Have tried uninstalling & reinstalling both Docker and Hyper-V.

@cgatian
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@cgatian cgatian commented Sep 28, 2016

Any resolution to this?

@cgatian
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@cgatian cgatian commented Sep 28, 2016

So in my situation, I had Docker automatically install Hyper-V. This completes without a hickup. However, if you uninstall Hyper-V and attempt to reinstall it you will see the installation is actually not allowed. Verify your CPU supports virtualization by performing opening task manager and verifying that Virtualization is enabled. If it's not shown, then it will not work.

image

@AndyBerman
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@AndyBerman AndyBerman commented Sep 28, 2016

It shows Virtualization is Enabled.

@friism
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@friism friism commented Sep 29, 2016

@cgatian is the screenshot you posted from another system than then one where you experienced the problem?

@chrisella
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@chrisella chrisella commented Sep 29, 2016

Exactly the same problem here, it's particularly annoying as it happened for me once I just finished moving all of our build flow and tool-chain to containers, typical ha.
I don't know if it's relevant but I think it's failing coincided with a windows 10 update for me.

Seems to be when it's trying to copy over the certificates possibly:

... Here is ~ 20,000 lines of certificates in the log then finally at the end ...
-----END CERTIFICATE-----
: The pipe has been ended.
2016/09/29 08:46:49 Failed to clunk fid 127
2016/09/29 08:46:49 Failed to write com.docker.driver.amd64-linux/etc/ssl/certs/ca-certificates.crt = C:\WINDOWS\TEMP\tmp29D2.tmp: 0x6d

[08:46:49.870][NamedPipeServer][Error ] Unable to execute Start: Unable to write to the database. Exit code: 1 at Docker.Backend.Database.WriteFile(String key, String file)
at Docker.Backend.Database.Write(Settings settings)
at Docker.Backend.ContainerEngine.Linux.DoStart(Settings settings)
at Docker.Backend.ContainerEngine.Linux.Start(Settings settings)
at Docker.Core.Pipe.NamedPipeServer.<>c__DisplayClass8_0.b__0(Object[] parameters)
at Docker.Core.Pipe.NamedPipeServer.RunAction(String action, Object[] parameters)

@dev2see
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@dev2see dev2see commented Sep 30, 2016

The same problem

@crutchfield
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@crutchfield crutchfield commented Oct 4, 2016

Appears to be same issue I am having as well. Tried stable and beta versions and got the same results. Errors appear in log right before attempting to read/write certificates. Be happy to provide more info to help isolate.

[09:12:41.534][DataKit ][Info ] +850368us fs9p [ERROR] dispatcher caught Unix.Unix_error(Unix.EPIPE, "bytes_read", ""): no more requests will be handled
[09:12:41.670][Database ][Info ] Successfully removed 3 value(s)
[09:12:41.685][DataKit ][Info ]
[09:12:41.685][DataKit ][Info ] +1001096us fs9p [ERROR] dispatcher caught Unix.Unix_error(Unix.EPIPE, "bytes_read", ""): no more requests will be handled
[09:12:41.748][Database ][Info ] Writing com.docker.driver.amd64-linux/etc/ssl/certs/ca-certificates.crt=C:\windows\TEMP\tmpE621.tmp
[09:12:47.400][Database ][Error ] 2016/10/04 09:12:41 fatal error reading msg: EOF

@friism
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@friism friism commented Oct 4, 2016

@chrisella @crutchfield thanks for reporting, a fix is in the works!

@chrisella
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@chrisella chrisella commented Oct 4, 2016

@friism Excellent great news! :)
thanks

@danbeaulieu
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@danbeaulieu danbeaulieu commented Oct 4, 2016

@friism Are there 2 separate issues here? I do not see the log statements @crutchfield and @chrisella posted and the OP is a bit vague. Just wondering if we should have a separate issue if there is indeed a separate bug.

Latest diagnostic id: 816C0048-9BC7-4861-9DF8-0BEC0FEDE44F/2016-10-04_09-50-04

This is on Windows 10 Enterprise running 1.12.2-rc1-beta27.1

@husainaloos
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@husainaloos husainaloos commented Oct 4, 2016

There might be two different problems here, with the same error message. I am trying to run beta version (tried the stable, same problem) on a windows 10 enterprise machine running inside VMware.

Unable to write to the database. Exit code: 1
   at Docker.Backend.Database.WriteKeys(ICollection`1 keyValues)
   at Docker.Backend.Database.ModifyDatabase(ICollection`1 keyValuesToWrite, ICollection`1 keysToRemove)
   at Docker.Backend.Database.Write(Settings settings)
   at Docker.Backend.ContainerEngine.Linux.DoStart(Settings settings)
   at Docker.Backend.ContainerEngine.Linux.Start(Settings settings)
   at Docker.Core.Pipe.NamedPipeServer.<>c__DisplayClass8_0.<Register>b__0(Object[] parameters)
   at Docker.Core.Pipe.NamedPipeServer.RunAction(String action, Object[] parameters)

The log

[09:19:24.157][Database       ][Error  ] Unable to modify database: Unable to write to the database. Exit code: 1. Let's retry in 1s
[09:19:25.162][Database       ][Info   ] Writing com.docker.driver.amd64-linux/net/config=static
[09:19:25.169][Database       ][Info   ] Writing com.docker.driver.amd64-linux/net/address=10.0.75.2
[09:19:25.178][Database       ][Info   ] Writing com.docker.driver.amd64-linux/net/netmask=255.255.255.0
[09:19:25.185][Database       ][Info   ] Writing com.docker.driver.amd64-linux/net/gateway=10.0.75.1
[09:19:25.190][Database       ][Info   ] Writing com.docker.driver.amd64-linux/network=hybrid
[09:19:25.193][Database       ][Info   ] Writing com.docker.driver.amd64-linux/etc/docker/daemon.json={"registry-mirrors":[],"insecure-registries":[],"debug":false}
[09:19:25.196][Database       ][Info   ] Writing com.docker.driver.amd64-linux/etc/sysctl.conf=
[09:19:25.200][Database       ][Info   ] Writing com.docker.driver.amd64-linux/native/port-forwarding=true
[09:19:25.204][Database       ][Info   ] Writing com.docker.driver.amd64-linux/proxy/exclude=
[09:19:25.208][Database       ][Info   ] Writing com.docker.driver.amd64-linux/proxy/http=http://autoproxy.gm.com/
[09:19:25.212][Database       ][Info   ] Writing com.docker.driver.amd64-linux/proxy/https=http://autoproxy.gm.com/
[09:19:26.256][Database       ][Error  ] 2016/10/04 09:19:25 Retry dialing \\.\pipe\dockerDataBase in 100ms
2016/10/04 09:19:25 Retry dialing \\.\pipe\dockerDataBase in 100ms
2016/10/04 09:19:25 Retry dialing \\.\pipe\dockerDataBase in 100ms
2016/10/04 09:19:25 Retry dialing \\.\pipe\dockerDataBase in 100ms
2016/10/04 09:19:25 Retry dialing \\.\pipe\dockerDataBase in 100ms
2016/10/04 09:19:25 Retry dialing \\.\pipe\dockerDataBase in 100ms
2016/10/04 09:19:25 Retry dialing \\.\pipe\dockerDataBase in 100ms
2016/10/04 09:19:25 Retry dialing \\.\pipe\dockerDataBase in 100ms
2016/10/04 09:19:26 Retry dialing \\.\pipe\dockerDataBase in 100ms
2016/10/04 09:19:26 Retry dialing \\.\pipe\dockerDataBase in 100ms
2016/10/04 09:19:26 Failed to contact the database on \\.\pipe\dockerDataBase: open \\.\pipe\dockerDataBase: The system cannot find the file specified.

[09:19:26.266][NamedPipeServer][Error  ] Unable to execute Start: Unable to write to the database. Exit code: 1    at Docker.Backend.Database.WriteKeys(ICollection`1 keyValues)
   at Docker.Backend.Database.ModifyDatabase(ICollection`1 keyValuesToWrite, ICollection`1 keysToRemove)
   at Docker.Backend.Database.Write(Settings settings)
   at Docker.Backend.ContainerEngine.Linux.DoStart(Settings settings)
   at Docker.Backend.ContainerEngine.Linux.Start(Settings settings)
   at Docker.Core.Pipe.NamedPipeServer.<>c__DisplayClass8_0.<Register>b__0(Object[] parameters)
   at Docker.Core.Pipe.NamedPipeServer.RunAction(String action, Object[] parameters)
[09:19:26.277][NamedPipeClient][Error  ] Unable to send Start: Unable to write to the database. Exit code: 1
[09:19:26.289][Notifications  ][Error  ] Unable to write to the database. Exit code: 1
[09:19:26.297][Program        ][Info   ] Sending Bugsnag report 68e2fdbf-8a4a-445f-be5f-bad11239dd73...
[09:19:27.157][Program        ][Info   ] Bugsnag report 68e2fdbf-8a4a-445f-be5f-bad11239dd73 sent
[09:19:27.188][NamedPipeClient][Info   ] Sending DownloadVmLogs()...
[09:19:27.195][NamedPipeServer][Info   ] DownloadVmLogs()
[09:19:27.199][PowerShell     ][Info   ] Run script...
[09:19:27.265][HyperV         ][Warning] Unable to download logs: 2016/10/04 09:19:27 Failed to Dial a04a4196-b656-4ddd-a01d-4666cb8409e4 445ba2cb-e69b-4912-8b42-d7f494d007ea : A socket operation encountered a dead network.

[09:19:27.272][NamedPipeServer][Info   ] DownloadVmLogs done.
[09:19:27.279][NamedPipeClient][Info   ] Received response for DownloadVmLogs
[09:20:18.992][ErrorReportWindow][Info   ] Open logs

@danbeaulieu
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@danbeaulieu danbeaulieu commented Oct 13, 2016

This doesn't appear to be fixed on

Version: 1.12.2-beta28 (7813)
Channel: Beta
Sha1: b09fe3ddc04b65d8a6219f27132a10a7918b3a91

Current crash report 816C0048-9BC7-4861-9DF8-0BEC0FEDE44F/2016-10-13_15-11-07

@srinathanand
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@srinathanand srinathanand commented Oct 14, 2016

Same problem on Windows 10 Version 1607 (OS Build 14393.321).

Docker version returns - docker --version
Docker version 1.12.1, build 23cf638

Hyper-V is enabled with a pop-up that came up when installing Docker and on restart this is the error -

Unable to write to the database. Exit code: 1
   at Docker.Backend.Database.WriteKeys(ICollection`1 keyValues)
   at Docker.Backend.Database.ModifyDatabase(ICollection`1 keyValuesToWrite, ICollection`1 keysToRemove)
   at Docker.Backend.Database.Write(Settings settings)
   at Docker.Backend.ContainerEngine.Linux.DoStart(Settings settings)
   at Docker.Backend.ContainerEngine.Linux.Start(Settings settings)
   at Docker.Core.Pipe.NamedPipeServer.<>c__DisplayClass8_0.<Register>b__0(Object[] parameters)
   at Docker.Core.Pipe.NamedPipeServer.RunAction(String action, Object[] parameters)

Crash report diagnostic id - 41EAEBF4-5972-49F7-9CDB-36E06570325D/2016-10-14_14-29-22

@AndyBerman
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@AndyBerman AndyBerman commented Oct 14, 2016

Upgrading to the Beta Channel Version 1.12.2-beta28 (7813) resolved this problem for me.

@srinathanand
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@srinathanand srinathanand commented Oct 14, 2016

Thanks @AndyBerman. I'll try that and post my results.

@srinathanand
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@srinathanand srinathanand commented Oct 14, 2016

@AndyBerman -I downloaded the Beta installer and ran it but I am still seeing the same problem. Here is my Docker version -
docker --version
Docker version 1.12.2, build bb80604, experimental

@chrisella
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@chrisella chrisella commented Oct 17, 2016

I've also installed the latest Beta version (1.12.2-beta28 (7813)) and am having the same issue persist with the failure to write to the database.
:(

UPDATE: Scratch that! after a few restarts, much finger crossing and some voodoo apparently it's now started working on that version I installed above.

@srinathanand
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@srinathanand srinathanand commented Oct 17, 2016

@chrisella - where did you get the 1.12.2-beta28 (7813) from ?

@chrisella
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@chrisella chrisella commented Oct 17, 2016

I downloaded the BETA channel here : https://docs.docker.com/docker-for-windows/

@srinathanand
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@srinathanand srinathanand commented Oct 17, 2016

@chrisella - Thanks I downloaded the same version. When you say restart do you mean a Windows restart or Docker for Windows restart ?

@crutchfield
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@crutchfield crutchfield commented Oct 17, 2016

I just downloaded and installed beta and the issue is resolved.

docker version
Client:
Version: 1.12.2
API version: 1.24
Go version: go1.6.3
Git commit: bb80604
Built: Tue Oct 11 05:27:08 2016
OS/Arch: windows/amd64
Experimental: true

Server:
Version: 1.12.2
API version: 1.24
Go version: go1.6.3
Git commit: bb80604
Built: Tue Oct 11 05:27:08 2016
OS/Arch: linux/amd64
Experimental: true

@chrisella
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@chrisella chrisella commented Oct 17, 2016

@srinathanand I restarted windows ... which obviously also restarts Docker :) though I didn't do that directly.
I hope you have some luck, since installing that Beta I've gone all day so far and not had any issues

@srinathanand
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@srinathanand srinathanand commented Oct 17, 2016

@chrisella - Restarted both docker and windows with no luck so far. It takes a lot of time trying to start up but fails with the same message every time.

@friism - Do you know what else I can try to fix this problem ? I am on the latest beta (1.12.2-beta28(7813)).

My latest crash report id is -
24C0616A-C2A9-476B-8F52-DF26B11C72F5/2016-10-17_10-00-29

@srinathanand
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@srinathanand srinathanand commented Oct 17, 2016

Here is my Windows version information -

OS Name Microsoft Windows 10 Enterprise
Version 10.0.14393 Build 14393

@srinathanand
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@srinathanand srinathanand commented Oct 17, 2016

UPDATE: Looking back at @cgatian comments I tried to find out if Virtualization was enabled or not for my CPU. I am running a Intel Xeon CPU E5645 @ 2.40 GHz. I downloaded a program called SecurAble and found out that Hardware Virtualization is a No for my CPU and I don't see a Virtualization label when I run Task Manager as shown in the screenshot by cgatian.

I am assuming this is the cause for my Docker for Windows not running. Can someone confirm ?

@friism
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@friism friism commented Oct 17, 2016

@srinathanand yeah, it wouldn't work without that

@srinathanand
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@srinathanand srinathanand commented Oct 17, 2016

Thanks @friism for confirming. Should this be added as a pre-requisite for the Docker for Windows installation ? Just checking the Task Manager should help people if they should use Docker for Windows or the Docker Toolbox.

Current "Getting Started" says this -

Docker for Windows requires 64bit Windows 10 Pro, Enterprise and Education (1511 November update, Build 10586 or later) and Microsoft Hyper-V. Please see What to know before you install for a full list of prerequisites.
@friism
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@friism friism commented Oct 17, 2016

@srinathanand I don't think VirtualBox will work without this either, but adding it to the prerequisites is a good idea.

@londoncalling this is where to find it

image

@guilhermecgs
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@guilhermecgs guilhermecgs commented Nov 10, 2016

same problem with me..

one question: "version/beta28" label means that this bug is already fixed in beta28?

@guilhermecgs
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@guilhermecgs guilhermecgs commented Nov 10, 2016

Virtual Box can't do nested virtualization..

So it is not possible to run Windows 10 Pro as guest OS and try to install docker for windows on top of it

@rn
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@rn rn commented Nov 30, 2016

This issue is getting quite messy: some users reported this as fixed, others use a CPU where it won't fix etc. So I'm closing this issue. Should you still have an issue, please open a new issue with details such as diagnostics ID using a recent Beta release
Thanks

@rn rn closed this Nov 30, 2016
@devops2017
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@devops2017 devops2017 commented Feb 3, 2017

Task Manager showing virtualization is disabled under performance tab. How I can enable it?

I found the way how to enter into BIOS system of Windows 10 OS and enabled it. Now I can see virtualization enabled under task manager and docker is running perfectly.

@lisaiceland
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@lisaiceland lisaiceland commented Feb 16, 2017

ice_screenshot_20170216-101536
ice_screenshot_20170216-101551
ice_screenshot_20170216-101615
ice_screenshot_20170216-101653

This problem is NOT fixed. Plz don't close this and move on. Needs fixing please. Thnx

@rn
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@rn rn commented Feb 16, 2017

@lisaiceland please read my reason for closing it and suggestion on what to do if you still have the issue here

@lisaiceland
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@lisaiceland lisaiceland commented Feb 16, 2017

really? we should expect better from a stable release of Docker. Pleas, we can do better really.

@lisaiceland
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@lisaiceland lisaiceland commented Feb 16, 2017

works fine on MacOS latest for 02/16/2017

@srinathanand
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@srinathanand srinathanand commented Feb 16, 2017

@lisaiceland - have you made sure that Virtualization is enabled?

@rn
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@rn rn commented Feb 16, 2017

@lisaiceland please open a new issue with a diagnostics ID so that we can take a look. This issue is way to messy with lots of different issues posted by users. It's not easy to triage such an issue with so much noise.

In almost all of the case where something like this happens it is actually not an issue with Docker for Windows but most likely an issue with a given Windows installation or interference with other software installed such as security software etc etc.

@lisaiceland
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@lisaiceland lisaiceland commented Feb 16, 2017

@docker docker locked and limited conversation to collaborators Feb 16, 2017
@docker-desktop-robot
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@docker-desktop-robot docker-desktop-robot commented Jun 18, 2020

Closed issues are locked after 30 days of inactivity.
This helps our team focus on active issues.

If you have found a problem that seems similar to this, please open a new issue.

Send feedback to Docker Community Slack channels #docker-for-mac or #docker-for-windows.
/lifecycle locked

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