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UI terminology: “history” may not be right word for the past messages in e2e rooms #8038

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farialima opened this issue Jan 7, 2019 · 2 comments
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A-E2EE O-Frequent Affects or can be seen by most users regularly or impacts most users' first experience S-Tolerable Low/no impact on users X-Needs-Product More input needed from the Product team

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@farialima
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The UX design document - https://docs.google.com/document/d/1TIZarCxP0UHcn52o3YdKrFs_ESB3YvDxvCY_SoY-FUk/edit#heading=h.tk0jiei07sxy - and the current implementation, use the word “message history” to describe the past messages in a room.

The expression makes sense internally; but I’m not sure it makes sense from the point of view of a user.

As a user, it’s simply about accessing the room messages again; it may be about “recover the past messages”, or the “old messages” even a simpler, clearer, “access the room again” (The later expression is not technically correct, I agree, but, to me as a user, that’s what it is). Also, if we were to keep the “history” word, it should be “room history” not “message history”, since it’s not the history of the messages, it’s the message themselves, that it’s about)

History is usually a log of actions, not if messages (that would be called ‘literature’ ;) ).

AFAIK other chat platform (whatapp, slack...) don’t the word “history” for past messages. In Slack it’s only used from the point of view of the admin - not for the enduser ( https://get.slack.help/hc/en-us/search?utf8=%E2%9C%93&query=message+history&commit=Search )

Very cosmetic issue but I hope that there’s no too small issue to report :)

@lampholder
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This wording is definitely worth looking at.

fwiw, WhatsApp does call it 'Chat history' in places - there's a Chat history section in settings (where you can export a single chatroom history or archive/clear/delete your chats en mass).

The WhatsApp Chat backup section reads:

Back up your messages and media to Google Drive. You can restore them when you reinstall WhatsApp. Your messages and media will also back up to your phone's internal storage. Media and messages you back up are not protected by WhatsApp end-to-end encryption while in Google Drive.

@jryans jryans removed the Z-UI/UX label Mar 9, 2021
su-ex added a commit to SchildiChat/element-web that referenced this issue Apr 1, 2022
* Live location sharing: live share warning in room ([\element-hq#8100](matrix-org/matrix-react-sdk#8100)).
* Add simple live share warning ([\element-hq#8066](matrix-org/matrix-react-sdk#8066)).
* extract reusable styled live beacon icon ([\element-hq#8103](matrix-org/matrix-react-sdk#8103)).
* Don't restore MemberInfo from RightPanel history when viewing a room ([\element-hq#8090](matrix-org/matrix-react-sdk#8090)). Fixes element-hq#21487.
* Allow sending files as replies as per MSC3676 ([\element-hq#8020](matrix-org/matrix-react-sdk#8020)). Fixes element-hq#7156.
* kill beacons on expiry ([\element-hq#8075](matrix-org/matrix-react-sdk#8075)).
* enable geolocation behaviour in location picker for live share type ([\element-hq#8068](matrix-org/matrix-react-sdk#8068)).
* Improve formatting features in the editor ([\#7104](matrix-org/matrix-react-sdk#7104)). Fixes element-hq#19501. Contributed by @alexanderstephan.
* Support MSC3026 busy presence ([\element-hq#8043](matrix-org/matrix-react-sdk#8043)).
* Show displayname in non-narrow thread summeries ([\element-hq#8036](matrix-org/matrix-react-sdk#8036)). Fixes element-hq#19646.
* Tweak search dialog based on new designs ([\element-hq#7980](matrix-org/matrix-react-sdk#7980)). Fixes element-hq#21285 and element-hq#21289.
* fallback to event text in location body when map unavailable ([\element-hq#7982](matrix-org/matrix-react-sdk#7982)). Fixes element-hq#20655.
* Send pin drop location share events ([\#7967](matrix-org/matrix-react-sdk#7967)).
* fix quicktime video thumbnailing ([\element-hq#8108](matrix-org/matrix-react-sdk#8108)). Fixes element-hq#21505.
* Fix scroll behaviour in space panel ([\element-hq#8111](matrix-org/matrix-react-sdk#8111)). Fixes element-hq#21467.
* Fix emoting with emoji or pills ([\element-hq#8105](matrix-org/matrix-react-sdk#8105)). Fixes element-hq#21497.
* Remove padding of InviteDialog & fix visual regression ([\element-hq#8076](matrix-org/matrix-react-sdk#8076)). Fixes element-hq#20631. Contributed by @luixxiul.
* Fixes mx_MLocationBody_markerBorder ([\element-hq#8069](matrix-org/matrix-react-sdk#8069)). Fixes element-hq#21444. Contributed by @luixxiul.
* Make margin and padding of mx_InviteDialog_other consistent ([\#8063](matrix-org/matrix-react-sdk#8063)). Fixes element-hq#20631. Contributed by @luixxiul.
* Fix freeze/crash when 1:1 calling ([\element-hq#8057](matrix-org/matrix-react-sdk#8057)). Fixes element-hq#21181.
* Don't assume that widget IDs are unique ([\#8052](matrix-org/matrix-react-sdk#8052)). Fixes element-hq#21399.
* Fix the header of Space landing page ([\element-hq#8048](matrix-org/matrix-react-sdk#8048)). Fixes element-hq#21402. Contributed by @luixxiul.
* Fix buttons alignment of Space list header ([\element-hq#8047](matrix-org/matrix-react-sdk#8047)). Fixes element-hq#21401. Contributed by @luixxiul.
* Fix null-guarding regression around reply_to_event dispatch ([\element-hq#8039](matrix-org/matrix-react-sdk#8039)).
* Fix clicking on copy link to thread wrongly opening thread ([\element-hq#8038](matrix-org/matrix-react-sdk#8038)). Fixes element-hq#20653.
* Fix regression around replying to search results ([\element-hq#8035](matrix-org/matrix-react-sdk#8035)). Fixes element-hq#21389.
* Share shared history keys in the background ([\element-hq#8031](matrix-org/matrix-react-sdk#8031)). Fixes element-hq#21192.
* Paginate responses to pinned polls ([\element-hq#8025](matrix-org/matrix-react-sdk#8025)). Fixes element-hq#21382.
* Fix incorrect usage of unstable variant of `is_falling_back` ([\element-hq#8016](matrix-org/matrix-react-sdk#8016)).
* Fix issues with ThreadSummary in msc-enabled mode ([\element-hq#8018](matrix-org/matrix-react-sdk#8018)). Fixes matrix-org/element-web-rageshakes#11401 and matrix-org/element-web-rageshakes#11400.
* Fix alignment of polls within threads ([\element-hq#8017](matrix-org/matrix-react-sdk#8017)). Fixes element-hq#21235.
* Fix issues with thread summaries being wrong or stale ([\element-hq#8015](matrix-org/matrix-react-sdk#8015)). Fixes element-hq#21363 and element-hq#21204.
* Fix button border color of LeaveSpaceDialog ([\element-hq#8010](matrix-org/matrix-react-sdk#8010)). Fixes element-hq#21365. Contributed by @luixxiul.
* Fix room list scroll jumps ([\element-hq#7991](matrix-org/matrix-react-sdk#7991)). Fixes element-hq#19322.
* Fix a variety of issues with HTML → Markdown conversion ([\element-hq#8004](matrix-org/matrix-react-sdk#8004)). Fixes element-hq#10648, element-hq#20718, element-hq#10722, element-hq#10389, element-hq#17610 element-hq#9984 and element-hq#20140.
* Wrap EventTile rather than its children in an error boundary ([\element-hq#7945](matrix-org/matrix-react-sdk#7945)).
* Normalized shortcut formatting for quote expansion control ([\element-hq#7995](matrix-org/matrix-react-sdk#7995)). Fixes element-hq#19685. Contributed by @Sinharitik589.
* Fix buttons and text layout on Security Key dialog ([\element-hq#7996](matrix-org/matrix-react-sdk#7996)). Fixes element-hq#21330. Contributed by @luixxiul.
* Fix formatting not being applied after links ([\element-hq#7990](matrix-org/matrix-react-sdk#7990)). Fixes element-hq#20091.
@kittykat kittykat added the X-Needs-Product More input needed from the Product team label Oct 18, 2022
@robintown
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This is potentially something for E2EE Human Edition to address.

@robintown robintown added S-Tolerable Low/no impact on users O-Frequent Affects or can be seen by most users regularly or impacts most users' first experience and removed P1 labels Nov 3, 2022
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Labels
A-E2EE O-Frequent Affects or can be seen by most users regularly or impacts most users' first experience S-Tolerable Low/no impact on users X-Needs-Product More input needed from the Product team
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