Can't verify my email. (6.0.0)

[BinGuoGuo]

When I registered my account and sended an email to my emailbox, I received the verification link. But this link is not work. My account is still unverified after I clicked it.

Below is the api log:
[02:51:23 INF] xxxxxxxxx@qq.com signed up.
[02:52:34 WRN] Token mOBvtGA6iHW7u2abPsJirFcxIiQLboXwHa1xF0Kd for /api/v2/projects/config
not found.
[02:52:34 INF] HTTP GET /api/v2/projects/config?v=1 responded 401 in 5.5533 ms

By the way, I can't receive any email before I added below code at src\Exceptionless.Core\Configuration\EmailOptions.cs line 50

string emailConnectionString = config.GetConnectionString("Email");
if (!String.IsNullOrEmpty(emailConnectionString)) {
var uri = new SmtpUri(emailConnectionString);
options.SmtpHost = uri.Host;
options.SmtpPort = uri.Port;
options.SmtpUser = uri.User;
options.SmtpFrom = uri.User;
options.SmtpPassword = uri.Password;
}

[niemyjski]

Are you getting the email? Is the link pointing to the correct url for the front end? You can configure the SmtpFrom by setting an environment variable for it like the others. It doesn't need to come from the uri.

[BinGuoGuo]

Yes,I got the account confirmation email, and the verify address is "http://192.168.x.x:5100/account/verify?token=/tr44tjsAHqks85ahnclxGaI8ZQphkK1k1DCwSfZW"

I clicked it then the page redircted to the main page,I found my account still unverified.

But I can use this token （tr44tjsAHqks85ahnclxGaI8ZQphkK1k1DCwSfZW） on Swagger's api （/api/v2/users/verify-email-address/{token}）to activate my account.

[niemyjski]

That token looks wrong with the forward slash. Can you see if that is the problem?

[BinGuoGuo]

I've tried to remove the forward slash. It didn't work too.
Followed are my steps:

1. I registered an account on http://192.168.xxx.xxx:5100/#!/login
2. I copied the url from email (http://192.168.xxx.xxx:5100/account/verify?token=GlWcRYIE9EL6IuJB3QgxP0fJ85sG2MB9cI1lqAYr) into the browser ,but it redirected to this address (http://192.168.xxx.xxx:5100/account/verify?token=GlWcRYIE9EL6IuJB3QgxP0fJ85sG2MB9cI1lqAYr#!/login)
3. I checked my account,it shows Email not verified. Resend verification email.

My docker container infos are:

CONTAINER ID        IMAGE                                   COMMAND                  CREATED             STATUS              PORTS                                            NAMES
8db7ee3e6b52        exceptionless/job:latest                "dotnet Exceptionles…"   2 days ago          Up 3 hours                                                           exceptionless_jobs_1
97d7b1a37933        exceptionless/api:latest                "dotnet Exceptionles…"   2 days ago          Up 3 hours          0.0.0.0:5000->80/tcp                             exceptionless_api_1
a57b6776dcc0        docker.elastic.co/kibana/kibana:7.6.0   "/usr/local/bin/dumb…"   2 days ago          Up 3 hours          0.0.0.0:5601->5601/tcp                           exceptionless_kibana_1
766912a3d1cb        exceptionless/ui:latest                 "bootstrap"              2 days ago          Up 3 hours          0.0.0.0:5100->80/tcp                             exceptionless_ui_1
d4fcf349bd25        redis:5.0-alpine                        "docker-entrypoint.s…"   2 days ago          Up 3 hours          0.0.0.0:6379->6379/tcp                           exceptionless_redis_1
528fc131623d        exceptionless/elasticsearch:7.6.0       "/usr/local/bin/dock…"   2 days ago          Up 3 hours          0.0.0.0:9200->9200/tcp, 0.0.0.0:9300->9300/tcp   exceptionless_elasticsearch_1

They are maybe helps...
I want to provider more infomation about this issue, but I have no idea what infos are useful to help diagnosis. If you need other details, please let me know.

[BinGuoGuo]

Add my docker images:

$ docker images
REPOSITORY                             TAG                 IMAGE ID            CREATED             SIZE
exceptionless/elasticsearch            7.6.0               0229ff089833        13 days ago         799MB
exceptionless/api                      latest              3a55f0310a93        2 weeks ago         258MB
exceptionless/job                      latest              1b6e6b00a059        2 weeks ago         255MB
docker.elastic.co/kibana/kibana        7.6.0               b36db011e72c        6 weeks ago         1.01GB
redis                                  5.0-alpine          b68707e68547        2 months ago        29.8MB
exceptionless/ui                       latest              ae3ef2f4d14d        7 months ago        135MB

[niemyjski]

What are your environment settings set to in docker compose? Did you change anything?

[BinGuoGuo]

Yes.I changed the EX_BaseURL(URL to UI) to http://192.168.xx.xxx:5100 in api model and jobs model, and changed the EX_ApiUri to https://192.168.xxx.xxx:5000 in ui model.

Finnally I uncommented the EX_ConnectionStrings__Email and changed the value to smtps://xxx.turbo%40qq.com:passwordxxx@smtp.qq.com:465 in api model and jobs model.

Here is my docker-compose file, some sensitive words are replaced by "xxx".
docker-compose.txt

[niemyjski]

Thanks, I'll take a look.

[niemyjski]

I'm unable to reproduce this under the debugger. The account verify always works. Can you open chrome and look at the request to /api/v2/users/verify-email-address/TOKEN and let me know what this response and url is.

[nodyang]

Yes.I changed the EX_BaseURL(URL to UI) to http://192.168.xx.xxx:5100 in api model and jobs model, and changed the EX_ApiUri to https://192.168.xxx.xxx:5000 in ui model.

Finnally I uncommented the EX_ConnectionStrings__Email and changed the value to smtps://xxx.turbo%40qq.com:passwordxxx@smtp.qq.com:465 in api model and jobs model.

Here is my docker-compose file, some sensitive words are replaced by "xxx".
docker-compose.txt

I configured the mail the way you did. I haven't received any information

[BinGuoGuo]

@nodyang You should configure the SmtpFrom by setting an environment variable or add it in source code.

[BinGuoGuo]

@niemyjski I can't access the address http://192.168.xxx.xxx:5000/api/v2/users/verify-email-address/yrVYFRgpGIk1nKgDkGBTSbqb6yVKLSOnC6DHSXhR directly. It returns me a 401 http error. Then I try it again on swagger api http://192.168.xxx.xxx:5000/docs/index.html with an authorization, it works!

I have no idea why I can't do this by using the email content.It seems like my website didn't access the verification api.
Below is the access record when I click the email button

[niemyjski]

The verification url gets generated and sent by the front end. I don't know what would be different by hitting an ip vs localhost other than port forwarding which seems to be the common denominator. I'll have to try this. Can you look in elasticsearch GET /organization-v1/_doc/ORGID and see if the token: yrVYFRgpGIk1nKgDkGBTSbqb6yVKLSOnC6DHSXhR is valid.

[BinGuoGuo]

I've tried to look at localhost:9200/organization-v1/_doc/Milan,but I got a error:
{"error":{"root_cause":[{"type":"index_not_found_exception","reason":"no such index [organization-v1]","resource.type":"index_expression","resource.id":"organization-v1","index_uuid":"_na_","index":"organization-v1"}],"type":"index_not_found_exception","reason":"no such index [organization-v1]","resource.type":"index_expression","resource.id":"organization-v1","index_uuid":"_na_","index":"organization-v1"},"status":404}

I'm sorry I don't know much about the usage of elasticsearch...and kibana.

[niemyjski]

It would be GET /organizations-v1/_doc/ORGID org id would have to be a object id.. You can grab it from the ui on manage project. Also It's organizations with an s (my bad).