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Troubleshooting
Confirm that the device supports ARCore and its Depth API, install or update Google Play Services for AR, and grant camera access. First-time AR setup may require internet. If the camera is unavailable, close other camera apps and retry.
Try brighter, even lighting and move slowly sideways near textured, static surfaces. Return to a familiar view if tracking is lost. If depth remains unavailable, try the other depth setting. Device support does not guarantee usable results in every scene.
Move around the subject with overlapping views. Avoid fast motion, reflective or transparent materials and moving objects. The fuller-depth option interpolates and can create inaccurate geometry; compare with the default mode. Neither option guarantees a complete model.
An APK with a different signing key cannot update an existing installation of the same application ID. The current release is debug-signed. Uninstalling removes private scans, and the app currently has no in-app export. Review the release notes before changing builds.
Open an issue with the app version, device model, Android version, steps and the exact error. Don’t upload private scans or videos unless you intend to share them publicly.