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fix(chatwoot): a phone reply on a WhatsApp Cloud inbox is read as a person answering (#1677)
🇺🇸 English
🐛 Fixes
On the official WhatsApp API, a reply typed on the phone now counts as your team answering. When someone replied from the WhatsApp Business app, the agent did not notice: it could keep answering the customer and send follow-ups in a conversation a person was already handling. Now it steps out the same way it does when someone replies from Chatwoot, if that option is on for the agent.
🇧🇷 Português
🐛 Correções
Na API oficial do WhatsApp, a resposta digitada pelo celular agora conta como atendimento da equipe. Quando alguém respondia pelo app WhatsApp Business, o agente não percebia: podia continuar respondendo o cliente e mandar follow-up numa conversa que uma pessoa já estava atendendo. Agora ele sai da conversa do mesmo jeito que sai quando alguém responde pelo Chatwoot, se essa opção estiver ligada no agente.
