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feat(occurrences): a critical list marks serious themes, which lead the panel in their own color
feat(dashboards): a row grouped by attribute opens the occurrence themes of its conversations
feat(occurrences): flag a spike within a minute or two of the cadence
feat(conversations): a turn that called tools leaves one private note naming them (#1736)
feat(conversations): a turn that survived an error says so in the Chatwoot conversation (#1741)
fix(test-mode): a test-mode agent opens its silenced conversations for the team, and /teste takes them back (#1734)
fix(dashboard): handoff, silence and follow-up figures read facts written by triggers (#1735), and the background warming pass is gone (#1728)
fix(instance-health): measure each statement against the budget it ran under (#1740)
fix(mcp): tools/list leaves the draft-07 dialect and empty additionalProperties out of every input schema (#1745)
fix(db): a Postgres restart no longer crashes the app or loops its boot (#1748)
fix(asaas): the key's own prefix picks the environment, and a wrong environment is said in words (#1747)
fix(flowlog): retention commits each batch on its own and drains a backlog in passes (#1733)
docs(license): EULA 3.5, serving your own clients is not making the Software available
🇺🇸 English
✨ What's new
Critical themes (Pro): An optional critical list guides urgency detection, and flagged critical themes lead the panel and TV mode in their own color.
Grouped rows open their themes (Pro): Click a dashboard row grouped by an attribute to explore occurrence themes from its conversations.
Tools and errors in the conversation: Enable conversation notes per agent so teammates see tools used and recovered errors in Chatwoot as activities or private notes.
License terms clarified: EULA 3.5 allows paid client services in environments you administer, including branded panel access; deployments administered by clients require their own subscriptions.
⚡ Improvements
Spikes flagged sooner (Pro): Themes crossing a rule are flagged within a minute or two of the cadence, which now supports intervals as short as one minute.
Faster dashboard: Handoff, silence and follow-up figures load faster on busy instances, with less background database work.
🐛 Fixes
Postgres restarts: The app recovers from dropped database connections and waits up to two minutes for the database during startup.
Asaas Pix rejects valid keys: The key selects the correct environment automatically, and environment mismatches get a clear explanation.
Execution logs keep growing: Retention now clears expired logs even when a backlog has accumulated.
Test conversations reach the team: A test-mode agent opens conversations it leaves unanswered for the team, and /teste returns them to the agent.
False database alerts: The super admin database screen now measures queries against their actual time budgets, avoiding false alerts for healthy dashboard reads.
🇧🇷 Português
✨ Novidades
Temas críticos (Pro): Uma lista opcional orienta a identificação de urgências, e temas críticos sinalizados aparecem primeiro no painel e no modo TV, com cor própria.
Linhas agrupadas abrem seus temas (Pro): Clique numa linha do dashboard agrupada por atributo para explorar os temas de ocorrências das conversas daquele grupo.
Ferramentas e erros na conversa: Ative os registros por agente para a equipe ver ferramentas usadas e erros contornados no Chatwoot, como atividades ou notas privadas.
Termos da licença esclarecidos: A EULA 3.5 permite cobrar pelo atendimento em ambientes sob sua administração, inclusive com painel de marca própria; instalações administradas pelo cliente exigem assinatura própria.
⚡ Melhorias
Picos sinalizados mais cedo (Pro): Temas que ultrapassam uma regra recebem sinalização em até dois minutos após a rodada prevista, e o intervalo mínimo entre rodadas cai para um minuto.
Dashboard mais rápido: Os números de transferência, silêncio e acompanhamento carregam mais rápido em instâncias movimentadas, com menos trabalho do banco em segundo plano.
🐛 Correções
Reinício do Postgres: A aplicação se recupera de conexões interrompidas e aguarda o banco por até dois minutos durante a inicialização.
Asaas Pix rejeita chaves válidas: A própria chave define o ambiente correto, e divergências entre chave e ambiente recebem uma explicação clara.
Logs de execução crescendo sem parar: A retenção volta a remover registros vencidos mesmo quando há um acúmulo de logs.
Conversas de teste chegam à equipe: O agente em modo de teste abre para a equipe as conversas que deixa sem resposta, e /teste devolve a conversa ao agente.
Alertas indevidos no banco: A tela de banco do superadministrador considera o limite de tempo de cada consulta, evitando alertas indevidos em leituras saudáveis do dashboard.