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Releases: frappe/helpdesk

v1.0.0

03 Oct 21:52
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Bug Fixes 🐛

  • fix(api): ticket: fallback to default template by @ssiyad in #1449
  • fix: canned responses: missing row-key by @ssiyad in #1452
  • fix: ticket: new: article list update by @ssiyad in #1457
  • fix: sla: remove unwanted hide conditions by @ssiyad in #1544
  • fix: report: ticket analytics by @ssiyad in #1550
  • fix(api): get_list: restrict to Helpdesk doctypes by @ssiyad in #1574
  • fix: tickets: perms: allow if owner by @ssiyad in #1595
  • fix: filter contact with multiple customer by @ssiyad in #1604
  • fix(ux): set first response at even without replied status by @ssiyad in #1605
  • fix(perms): ticket: remove if_owner by @ssiyad in #1632

Exciting New Features 🎉

New Contributors

Full Changelog: 0.10.0...v1.0.0

0.10.0

04 Aug 11:52
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What's Changed

Breaking Changes 🛠

Bug Fixes 🐛

Exciting New Features 🎉

New Contributors

Full Changelog: 0.9.1...0.10.0

0.9.1

05 Jun 14:36
be93a01
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What's Changed

Bug Fixes 🐛

  • fix(ui): table: clamp by @ssiyad in #1246
  • fix(ux): filters not getting applied by @ssiyad in #1247
  • fix(ux): list manager: combine filters from url instead of replacing by @ssiyad in #1250
  • fix(ux): ticket before insert: remove .save() by @ssiyad in #1252

Exciting New Features 🎉

  • refactor: agent portal: new ticket dialog by @ssiyad in #1249

Full Changelog: 0.9.0...0.9.1

0.9.0

05 Jun 08:18
d018943
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What's Changed

Bug Fixes 🐛

  • fix(backend): wrong doctype: SLA -> HD Service Level Agreement by @ssiyad in #1188
  • fix(ui): missing custom fields by @ssiyad in #1190
  • fix(api): get_list: remove limit by @ssiyad in #1191
  • fix(ui): hide custom fields without value by @ssiyad in #1192
  • fix(ux): on agent response: auto mark as 'Replied' by @ssiyad in #1193
  • fix(ux): can not respond to new ticket by @ssiyad in #1194
  • fix(ux): stores: set a high number as pageLimit by @ssiyad in #1195
  • fix(ux): ticket page: can not back go back if no history by @ssiyad in #1198
  • fix(ux): keymaps: prevent default by @ssiyad in #1200
  • fix(ux): keymaps: override only if a combo is active by @ssiyad in #1201
  • fix(ux): customer portal: auto update communications by @ssiyad in #1202
  • fix(ui): Created By field empty issue fixed by @Shivam327 in #1219
  • fix(ux): sanitize: allow img by @ssiyad in #1235
  • fix(api): dashboard: query by @ssiyad in #1237
  • fix(ui): ticket summary: use opacity for comms visibility by @ssiyad in #1239
  • fix: router: init telemetry in try block by @ssiyad in #1242

Exciting New Features 🎉

New Contributors

Full Changelog: 0.8.4...0.9.0

0.8.4

17 May 05:36
496d768
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What's Changed

Bug Fixes 🐛

  • fix(ui): customer portal: ticket badge color by @ssiyad in #1141
  • fix(ux): customer portal: disallow empty messages by @ssiyad in #1143
  • fix(ux): use template only if raised via customer portal by @ssiyad in #1147
  • fix: (mini) ticket list: use auth store instead of inject by @ssiyad in #1151
  • fix: contact: tickets: remove fields: already set to * by @ssiyad in #1152
  • fix: sidebar: customer portal link by @ssiyad in #1153
  • fix: Ticket Activity doesn't exist. by @kurogeek in #1155
  • fix: report: ticket summary: ticket table name by @ssiyad in #1156
  • fix(ui): sla: time capsule width by @ssiyad in #1159
  • fix(ui/ux): auth pages by @ssiyad in #1161
  • fix(ux): tickets: hide bottom bar if there are no tickets by @ssiyad in #1162
  • fix(ui): tickets: row height: 64px by @ssiyad in #1164
  • fix(ux): preset filters: old: revert by @ssiyad in #1166
  • fix(ui): list items alignment (to top) by @ssiyad in #1172

Exciting New Features 🎉

Full Changelog: 0.8.3...0.8.4

0.8.3

01 May 14:56
7ac81b1
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What's Changed

Bug Fixes 🐛

New Contributors

Full Changelog: 0.8.2...0.8.3

0.8.2

13 Apr 09:04
085391b
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What's Changed

Bug Fixes 🐛

  • fix: replace ticket list item shadow with background by @ssiyad in #1095
  • fix: sidebar: profile button alignment by @ssiyad in #1096
  • fix(ui): ticket list: bottom bar shadow by @ssiyad in #1097
  • fix: ticket list: assignee column truncate by @ssiyad in #1099
  • fix: field names: hd_agent_group -> team by @ssiyad in #1106
  • fix: knowledge base: some(!) paths by @ssiyad in #1116

Exciting New Features 🎉

New Contributors

Full Changelog: 0.8.1...0.8.2

0.8.1

05 Apr 18:37
0d42704
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What's Changed

Bug Fixes 🐛

  • fix: auth store: default object for user by @ssiyad in #1087
  • fix(ui): sidebar active state background by @ssiyad in #1092

Enhancements 🎉

Full Changelog: 0.8.0...0.8.1

0.8.0

04 Apr 10:21
3798e32
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What's Changed

Breaking Changes 🛠

Bug Fixes 🐛

Exciting New Features 🎉

Full Changelog: 0.7.0...0.8.0

0.7.0

18 Mar 17:39
ad3d930
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What's Changed

Bug Fixes 🐛

  • fix(ui): agent avatar in ticket list by @ssiyad in #1046
  • fix(ux): doctype permissions by @ssiyad in #1047
  • fix(ux): realtime communication for ticket: comments/conversations by @ssiyad in #1050
  • fix(ui): remove custom icon from toasts by @ssiyad in #1052
  • fix: set Open status on Reopen button click by @ssiyad in #1060
  • fix(ticket): fallback value for email by @ssiyad in #1062

Exciting New Features 🎉

  • feat: send reply and update ticket status by @ssiyad in #1044
  • feat(ui): update toast ui (fetched from frappe-ui) by @ssiyad in #1048
  • feat: settings: add a check to instantly send email by @ssiyad in #1061
  • feat: expose recipients in e-mail by @ssiyad in #1064
  • feat: email: cc bcc multiple value support by @ssiyad in #1067

Full Changelog: 0.6.5...0.7.0