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seek funding from Mozilla #637

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chadwhitacre opened this issue May 25, 2016 · 139 comments
Closed

seek funding from Mozilla #637

chadwhitacre opened this issue May 25, 2016 · 139 comments
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@chadwhitacre
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chadwhitacre commented May 25, 2016

In conversation at #314, Louis-David Benyayer suggested that we seek funding from Mozilla and other large open-source foundations.

https://twitter.com/LDBenyayer/status/735556364269916162


We're writing our proposal at https://public.etherpad-mozilla.org/p/gratipay-moss-track-2-2016.

The application form is at https://docs.google.com/forms/d/1rwYQTT-9-eldS-kElY646bMwMzJpxfL8lDskX86xgCQ/viewform.

@chadwhitacre
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@chadwhitacre
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@chadwhitacre
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Looks like there are three main programs, and the one we'd fit best is Mission Partners—which has a deadline in a few days!

The deadline for applications for the first round of awards is 23:59 on Tuesday 31st May 2016.

@chadwhitacre
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To: [Mozillian introduced in private email by LDB]
Subject: Gratipay & Mozilla

Thank you for the introduction, Louis-David! Moving you to bcc ...

Greetings, []! I'm not sure what Louis-David has shared with you already. I work on a project called Gratipay, which provides payments for open companies. We launched four years ago and have moved a little over 1M USD. We are funded via pay-what-you-want (prix libre) on our own platform, and we operate as openly as we responsibly can.

So far we have been bootstrapping from revenue, but Louis-David and I had a conversation during OuiShare Fest in which he suggested that Mozilla might be a good partner to help capitalize Gratipay further. I've started looking into Mozilla's funding initiatives on this public GitHub ticket. Are you a good person to talk to further about this? I note that the Mission Partners program has an initial deadline of May 31. Do either of these times work for you for a video call?

Friday, May 27 (tomorrow) at 15h00 Paris time
Monday, May 30 at 15h00

My preference would be to use Google Hangouts on Air so that we can live-stream and archive the call on YouTube. Skype or another private method would be fine as well, though I'll at least need to summarize our conversation publicly for the sake of the Gratipay community.

Thanks for your time! :-)

@chadwhitacre
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Ping @bbangert @tarekziade.

Do you think Gratipay is a good candidate for the Mozilla MOSS Mission Partners track?

@chadwhitacre
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Hmm ... maybe @gratipay should apply? Discussing here: #637 …. cc: @AlexSalkever @tarek_ziade

https://twitter.com/whit537/status/735841509501751296

@chadwhitacre
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Therefore, applications for Mission Partners do not require a Mozillian to support them, as applications for Foundational Technology do.

https://wiki.mozilla.org/MOSS/Mission_Partners#FAQs

@chadwhitacre
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Instead, they must be endorsed by a well-known and respected figure from a wider software community of which the project is a part, who is not directly connected with your project. This could be a language community, or a national community - it does not have to be the international open source community.

Finding an endorser within the deadline seems like a big part of the work here. Who could we ask?

  • Guido?
  • Resig?
  • Kenneth?

@chadwhitacre
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The other interesting questions are:

Requested amount:

Please give in US dollars (max: $250,000)

What are the concrete, specific outputs and outcomes this grant would produce, and how do those activities further the Mozilla Mission?

Please describe what you would use the funds for - what you are going to build, hack or fix. Also, explains how it furthers our mission, perhaps tying your activities to items in the Manifesto - https://www.mozilla.org/about/manifesto/. (Max 8k chars)

Please tell us more about how your project is managed. Please describe your core team.

Please tell us more about your community.

@chadwhitacre
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Finding an endorser within the deadline seems like a big part of the work here. Who could we ask?

Maybe Jeff Spies?

@chadwhitacre
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I skimmed through GratiPay's site.
I'm not the right person to talk to about business, I have an engineering role here. I also host lots of events in our space (in Paris).
And I don't know personally the right people in Mozilla (I know their team and names though).
So if you found information on how to get funding from us, you know more than I do.

I'm not sure it's useful to record our conversation as there will be nothing official I can tell you.
But if you still want some informal contact (who knows if I have an important info for you), let me know and I'll get on hangouts by 15:00 tomorrow.

Cheers, and maybe tomorrow !


Thanks, []. Let's hold off on a call for now. The MOSS pages list some potential contacts, I think I will follow up on those.

Thanks for the response and best wishes for now! À plus tard ! :-)

@chadwhitacre
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chadwhitacre commented May 26, 2016

Draft 1

Project description:

Gratipay offers payment products for open organizations: pay-what-you-want payments from customers to organizations, and take-what-you-want compensation from open organizations to their collaborators. Our customers include open-source projects, open SaaS products, and coworking spaces. We've been around for four years and have moved over $1 million (US), though we had to reboot the business a year ago due to legal concerns. Now we're approaching 200 customers on Gratipay 2.0, and we move $1,000 per week. Gratipay competes on price because we're pay-what-you-want on our own platform (our "soft fee" ends up being 5% of total volume), and we compete on mission because we're here to cultivate an economy of gratitude, generosity, and love! :-)


Requested amount:

Please give in US dollars (max: $250,000)

$250,000


What are the concrete, specific outputs and outcomes this grant would produce, and how do those activities further the Mozilla Mission?

Please describe what you would use the funds for - what you are going to build, hack or fix. Also, explains how it furthers our mission, perhaps tying your activities to items in the Manifesto - https://www.mozilla.org/about/manifesto/. (Max 8k chars)

== Outcomes ==

This grant would fund two orders of magnitude of growth for Gratipay. As mentioned, we currently move $1,000 per week for ~200 customers. Our goal with this grant would be to reach $100,000 weekly volume for ~20,000 customers within two years. The grant would fund activities of the Gratipay core team, including but not limited to marketing, sales, product design and development, customer support, accounting, security, compliance, and governance. Here are specific projects on our plate:

Improve the product.—There are many glaring deficiencies in our basic giving workflow for individual and corporate givers, and on the receiver side as well.

Reimplement take-what-you-want compensation.—Our main innovation is take-what-you-want compensation, but we turned this off after a two-year pilot when we rebooted as Gratipay 2.0. We need to bring it back.

Implement identity verification.—We need to store and verify national identity information in order to participate more fully in the global financial system.

Strengthen security.—We need to evolve our security program, especially as we start handling identity information.

Diversify payments infrastructure.—We need to work with more partners to reduce risk and costs, and expand our service.

Account for funds.—We recently set up a double-entry accounting system with a CPA, and now we need to input four years of data.

Clean up tech debt.—In particular, we made some database schema mistakes that are slowing us down in other areas.

For more details, please see our recent "Making it Right" blog post:

https://gratipay.news/making-it-right-f8e1eccb46e

== Mission Alignment ==

Mozilla's mission is "to ensure the Internet is a global public resource, open and accessible to all. An Internet that truly puts people first, where individuals can shape their own experience and are empowered, safe and independent."

Fueling Gratipay's growth furthers Mozilla's mission by contributing to a vibrant and sustainable open-source software ecosystem (Principle 7).

Fueling Gratipay's growth protects and empowers individuals on the Internet (Principles 3, 4, and 5), because Gratipay's pay-what-you-want model is less invasive and privacy-eroding than the ad models currently prevalent.

Fueling Gratipay's growth improves the organizations that provide the Internet (Principles 5, 6, and 8), because Gratipay strongly encourages open organizations.

Gratipay's values of safety, consent, transparency, openness, and love ("the ladder of love"— http://inside.gratipay.com/big-picture/brand/) strongly align with Mozilla's principles of security and privacy (Principle 4), individual autonomy (Principle 5), and transparency (Principle 8). Indeed, Gratipay has been a leader in developing "[t]ransparent community-based processes [that] promote participation, accountability and trust" (Principle 8). Furthermore, Gratipay aligns with Mozilla's principle of balancing "commercial profit and public benefit" (Principle 9): we exist to make collaboration economically normal.


Please tell us more about how your project is managed. Please describe your core team.

Gratipay is managed as a benevolent dictatorship with a core team of about seven people from four countries. Our internal processes are documented on our (public) intranet, /Inside Gratipay/:

http://inside.gratipay.com/big-picture/welcome


Please tell us more about your community.

Gratipay has two layers of community: contributors and users. We have had 100+ code contributors and 900+ GitHub issue commenters over the past four years, and 100 people took compensation from Gratipay during our 2-year take-what-you-want pilot. We've held three annual in-person contributor retreats. In our 1.0 phase we saw about 4200 users from 30+ countries, and under Gratipay 2.0 we currently have 187 approved receivers and about 750 givers.

@chadwhitacre
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To: Resig
Subject: dustin' off the ol' Gratipay

John!

Hey, man. Hope you're well. :-)

I'm writing because we're starting to ramp Gratipay back up again after a couple rocky years, and as part of that we're looking to apply for a grant from Mozilla. One of the things they're asking for is an endorsement from "a well-known and respected figure from a wider software community of which the project is a part, who is not directly connected with your project."

They're asking for "a paragraph or two on why supporting your work via this grant is a great idea." You wrote such a nice post about Gittip back in the day—we could almost use parts of it verbatim here.

Would you be willing and able to endorse Gratipay for this grant application? :-)

@chadwhitacre
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I posted a message on the mozilla.moss Google Group, but it seems to have gotten swallowed—perhaps into a moderator queue? I'll check again later ...

@chadwhitacre
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Yesssssss ...

https://groups.google.com/forum/#!topic/mozilla.moss/CZY1TiyZOyY

Some questions which occur to me:

  • This seems a little like a request for VC money. Is it?
  • Is Gratipay's software open source? I assume it is because that's a stated criteria, but it's not noted anywhere.
  • It's not clear how $250,000 will translate into two orders of magnitude of growth (as opposed to, say, one, three or no orders of magnitude).
  • It's not clear how $250,000 maps onto the list of tasks that need to be done, other than that it's the maximum amount you are allowed to ask for and there's lots to do.
  • It's not clear how "take-what-you-want" works and in what context people would use it.
  • The Mission Alignment section makes many statements but doesn't back them up very well.
  • Perhaps a wiki page rather than an issue might be a better place to collaboratively or incrementally author a document? :-)

(John Resig would be an entirely appropriate person to be an endorser.)

Gerv

@chadwhitacre
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chadwhitacre commented May 27, 2016

I've moved the draft to an etherpad. I'm going to pursue the conversation over on mozilla.moss without cross-posting here, since mozilla.moss is an open list.

@chadwhitacre
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chadwhitacre commented May 27, 2016

  • Explain how $250,000 will translate into two orders of magnitude of growth (as opposed to, say, one, three or no orders of magnitude).
  • Explain how $250,000 maps onto the list of tasks that need to be done, other than that it's the maximum amount you are allowed to ask for and there's lots to do.
  • Explain how "take-what-you-want" works and in what context people would use it.
  • Back up statements in the Mission Alignment section.

@chadwhitacre
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Finding an endorser within the deadline seems like a big part of the work here. Who could we ask?

Maybe mitsuhiko?

@mattbk
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mattbk commented May 27, 2016

Stats for growth (payday 208):

Gratipay processes about $1,000 per week for 178 Teams and about 700 ~users.

1 OOM growth: $10,000 per week, 1,780 Teams, 7,000 ~users
2 OOM growth: $100,000 per week, 17,800 Teams, 70,000 ~users
3 OOM growth: $1,000,000 per week, 178,000 Teams, 700,000 ~users

To get that sort of growth, I think we need to address some of the core "financial system" issues we're having and make things easy. How to make taxes easier? How to include as many different payin and payout routes as possible? At the same time, how to scale up Team review or really proxy out the KYC stuff?

@mattbk
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mattbk commented May 27, 2016

This a great exercise to think about growth, anyway. If we're focusing on the long tail and using the processing amount as a growth measure, the number of teams and ~users will probably grow much, much more in order to meet each order of magnitude increase in processing.

@kaguillera
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Some questions which occur to me:

  • This seems a little like a request for VC money. Is it?
  • Is Gratipay's software open source? I assume it is because that's a stated criteria, but it's not noted anywhere.
  • It's not clear how $250,000 will translate into two orders of magnitude of growth (as opposed to, say, one, three or no orders of magnitude).
  • It's not clear how $250,000 maps onto the list of tasks that need to be done, other than that it's the maximum amount you are allowed to ask for and there's lots to do.
  • It's not clear how "take-what-you-want" works and in what context people would use it.
  • The Mission Alignment section makes many statements but doesn't back them up very well.
  • Perhaps a wiki page rather than an issue might be a better place to collaboratively or incrementally author a document? :-)

(John Resig would be an entirely appropriate person to be an endorser.)
Gerv

My only concern is how were are supposed to address all of those points in 8k chars.
😱

@chadwhitacre
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@kaguillera :-) Check out the thread. We had some additional back-and-forth.

To get that sort of growth,

@mattbk I think what Gerv is questioning is how predictable growth is. VCs are in the business of taking risks—counting on 9 out of 10 investments to fail, so number 10 has to really win. We have to keep in mind that MOSS isn't VC, it's a grant.

Maybe a middle ground between the "$X for Y feature" and "Zx growth" paradigms would be to put together an annual budget, and use that together with this tool (#405 (comment)) to make some worst, likely, and best-case predictions. Here's a spreadsheet. What numbers should we plug in for you, @aandis @clone1018 @mattbk @rohitpaulk @TheHmadQureshi et al.? What other line-items are missing or should be changed?

@clone1018
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I'll take $1/week. Are hosting costs included in operations or is this just "payroll"?

@chadwhitacre
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http://paulgraham.com/aord.html

Our revenue right now is $200/wk. Our expenses are $100/wk, so technically we're default alive right now but only because we're all willing to work for free, which isn't sustainable and defeats the whole purpose of Gratipay. A few scenarios:

Growth Rate (%) Weekly Expenses ($) Capital Required ($k) Years to Profitability
0.00 3,000
1.25 3,000 432 4.2
1.25 4,000 672 4.6
2.50 3,000 218 2.1
2.50 4,000 322 2.3
2.50 5,000 467 2.5

@chadwhitacre
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Are hosting costs included in operations or is this just "payroll"?

Payroll is "Core Team" on that spreadsheet. I'm taking the operations number from the old finances spreadsheet, which includes (is mostly) hosting costs.

@chadwhitacre
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chadwhitacre commented May 27, 2016

Alright, so (re)reading http://paulgraham.com/aord.html, our biggest problem is our 0% growth over the past year. Number of teams is increasing, but users and volume are constant, and revenue is slipping:

screen shot 2016-05-27 at 2 42 47 pm

screen shot 2016-05-27 at 2 41 01 pm

@chadwhitacre
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chadwhitacre commented Nov 28, 2016

"Grant folks will tell you what details they want. And if they don't ask for them, that means they don't have the time to read about them and they don't think they're that important." —@timothyfcook

I'm going to compare the Mission Partners and Foundational Tech applications ...

@chadwhitacre
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@chadwhitacre
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Same:

FT:

What are the concrete, specific outputs and outcomes this grant would produce? *
Please describe what you would use the funds for - what you are going to build, hack or fix, and how that would be of benefit to the world. (Max 8k chars)

MP:

What are the concrete, specific outputs and outcomes this grant would produce, and how do those activities further the Mozilla Mission? *
Please describe what you would use the funds for - what you are going to build, hack or fix. Also, explains how it furthers our mission, perhaps tying your activities to items in the Manifesto - https://www.mozilla.org/about/manifesto/. (Max 8k chars)

@chadwhitacre
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chadwhitacre commented Nov 28, 2016

Alright, so I take it that @bbangert is a "grant folk" for our purposes here, and he has told us what "they" want. :-)

Questions therefore stand:

  1. Are we agreed on the overall structure of the grant? Namely ...
    1. site redesign
    2. to-be-defined "package manager" feature
    3. a bit for operations
    4. a bit for giving through Gratipay
  2. Who is going to work on which part of the plan?

@andrew
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andrew commented Nov 28, 2016

@whit537 I think there may be some conflict of interest with me endorsing the grant was well as providing part of the tooling to support the "package manager" feature, as we're also planning on applying for MOSS funding at some point I wouldn't want to jeopardize that

@chadwhitacre
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there may be some conflict of interest with me endorsing the grant was well as providing part of the tooling to support the "package manager" feature

Ah, well. I wondered about that. Okay! Thanks anyway, @andrew. :-) Feel free to unsubscribe to avoid further notifications from this ticket, I imagine we're going to be generating quite a few over the coming days. See you around! :-)

@chadwhitacre
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... aaaaaaaaaaaaaaand we're back to no endorser. :o)

@bbangert Think there's a chance we can converge on a scope of work for the package manager integration that you'd feel good about endorsing? :)

Let's dig into that for a minute ...

@chadwhitacre
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The fundamental idea is to get a viral loop going again like we had under Gittipay 1.0. As @clone1018 points out, that happened with a not-so-fancy visual design, suggesting that we could remove that piece from this grant without detracting from the fundamental idea. At the very least, we could plow it in with feature development rather than itemizing it separately.

Here's the way Gittip worked:

  • We had pages on Gittip representing social media accounts, /on/github/bbangert/, /on/twitter/oprah/, etc.
  • You could "pledge" to any of these "accounts elsewhere." A pledge was just that: a promise to give money if the person accepted it by joining Gittip. This created incentive for people to join: free money!
  • Once you signed up, you would put a badge on your README, and/or a widget on your blog. Now you're promoting the network by promoting yourself.
  • Top givers and receivers were on the homepage.
  • We really started taking off when you could give charitably to diversity activists and more pragmatically to open source projects.

Basically I think we need to reimplement that, but for projects instead of individuals.

I do think there's a role for package manager integration (more on that at gratipay/gratipay.com#4135 (comment)), but the bigger picture is bigger. How do we break that down into a grant application?

@bbangert
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@whit537 I'm a bit skeptical in general about funding a platform for funding OSS developers vs. funding OSS dev's for work directly on a specific project, mainly for the reasons that follow.

I read articles like this (http://www.infoworld.com/article/3144546/security/time-is-running-out-for-ntp.html) and I'll admit they reinforce my thinking that the entire concept of funding OSS via donations is totally broken. Maybe companies will donate to trendy tech they use, but then they skimp on core tech that everyone requires (in this case NTP, but see-also OpenSSL)? How is this good for the Internet or OSS as a whole?

Perhaps its the car broken on the side of the freeway problem. The one where a car broken down on the side of a heavily-trafficked freeway can have a greater delay in having a motorist stop to help than on a very rarely-traveled road.... because on the heavy-traffic route everyone assumes someone else will stop to help out while on the rarely-traveled road the passing motorists believes (rightfully so) that it's critical they stop.

Are the OpenSSL and NTP projects on Gratipay? Does it seem likely that if a company submits their package manifesto it will include such core, critical, and under-funded things such as these? Or will they just assume someone else is dealing with that and throw money at the latest fad OSS library instead of the old, boring, and legacy thing everyone actually is using?

How does Gratipay help provide feedback to companies about what projects are over or under-funded, and whether the resources are actually urgently needed? Could Gratiay provide a way for a project to indicate whether developers are willing or not to work full-time on security or bug fixes such that funding it would result in substantially better results than a OSS lib where the dev is going to treat it as merely some extra dough?

I mean, I think it's very useful to be honest in this discussion. In that, I am grateful that @whit537 has been exceptionally transparent in his handling of all of this. I'd love to see such honesty from projects requesting money on whether any of them would actually quit a day-job to survive purely on donations (I can imagine how tough such a choice would be).

So.... to stop my rant here.. what would I feel good about endorsing? I think the package manager concept has some good foundational underpinnings, but if someone is ready to commit money to OSS, is there an opportunity to do better? Do they use NTP/OpenSSL or some other severely under-funded OSS project that is critical to the Internet that they just didn't know needed a bit more money? Maybe right then might be a good time to mention how important it is that some of their donation be directed there?

If this feature was about surfacing OSS projects that are critical to wide swaths of the Internet that apparently go under-funded until an article like that appears (I sincerely hope an article like that results in some funding, but maybe heavy-freeway syndrome will hit again)... I'd be behind it in a second. :)

Let's take the NTP example. How could such a gratipay page for this project be setup? I would expect to see whether or not the funds go to developers attempting to make this a full-time job vs. those just appreciating some extra money. It'd be even better for a project like this to see how they figure more funds might increase response-time to handle critical security bugs. Maybe the project could indicate if its a core-req for the majority of linux distros (how many other core libs/daemons need funding besides NTP/OpenSSL?).

Can projects set a spending-goal such that companies/people donating know they can stop when its been accomplished? Or maybe they can see that they've ensured the project is financially sound for the next N years with M developers fully funded? I have yet to see any way to do such a thing.

Handling any/most of these concerns of mine would make me feel quite good about endorsing this.

@andrew
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andrew commented Nov 29, 2016

If this feature was about surfacing OSS projects that are critical to wide swaths of the Internet that apparently go under-funded until an article like that appears (I sincerely hope an article like that results in some funding, but maybe heavy-freeway syndrome will hit again)... I'd be behind it in a second. :)

@bbangert we'll have to get you to endorse the https://libraries.io grant next year 😉

@nobodxbodon
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Maybe the project could indicate if its a core-req for the majority of linux distros (how many other core libs/daemons need funding besides NTP/OpenSSL?).

@bbangert Great point. This may need a huge dependency graph of all the projects/libraries, with the information about the organizations owning those. I imagine that will require big effort, like @whit537 mentioned above ("the bigger picture is bigger"), and can only be achieved incrementally. Current effort of integrating npm package manager could be the first step.

Can projects set a spending-goal such that companies/people donating know they can stop when its been accomplished?

Sounds like kickstarter. Not sure if it can be accomplished with the grant, along with other critical features.

@BenJam
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BenJam commented Nov 29, 2016 via email

@chadwhitacre
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chadwhitacre commented Nov 29, 2016

@bbangert et al.—Awesome discussion. 👍

What about a 5% "tax" that goes to core tech? Currently the full face value of a payment goes to the recipient. So if I give $100 to Hip Project, they get all $100. If we implement a tax, Hip would get $95, and $5 would go to core tech.

We'd have a board to decide what receivers qualify as "core tech" (Core Infrastructure Initiative, Internet Bug Bounty, etc.) and how that budget gets split. P.S. I think Gratipay should qualify, since we don't have a hard fee for ourselves otherwise.

To avoid some of the loss of agency involved in a tax, we could grant givers control over their allocation if they want it. In other words, payments directly to qualifying core tech projects would offset one's tax burden.

P.S. I would also want a 5% tax for demographic diversity programs with a board of its own.

@mattbk
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mattbk commented Nov 29, 2016

Perhaps its the car broken on the side of the freeway problem. The one where a car broken down on the side of a heavily-trafficked freeway can have a greater delay in having a motorist stop to help than on a very rarely-traveled road.... because on the heavy-traffic route everyone assumes someone else will stop to help out while on the rarely-traveled road the passing motorists believes (rightfully so) that it's critical they stop.

The technical term for this is the bystander effect (sorry, married to a psychology professor).

@chadwhitacre
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The technical term for this is the bystander effect

Let's try to be aware of and work to resist it! ;-)

@mattbk
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mattbk commented Nov 29, 2016

Can projects set a spending-goal such that companies/people donating know they can stop when its been accomplished?

Before Gratipocalypse, there was a "goal" feature that would show how close a ~user was to reaching a defined weekly income. I think this would be worth resurrecting, if only to focus on the "sustainability" part--regardless of anything else, I think the goal of Gratipay is for funding to remain constant, rather than require repeated push for funds, grants, or Kickstarter-like campaigns. People (givers) like to see that they're moving the needle. Yes, they'll be giving that amount every week, but it drives home the message that the work doesn't stop just because the Indiegogo campaign is over.

@chadwhitacre
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Deadline is past.

@JessaWitzel JessaWitzel self-assigned this Dec 2, 2016
@JessaWitzel
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Reopening for next deadline.

@JessaWitzel JessaWitzel reopened this Dec 2, 2016
@chadwhitacre
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(per slack)

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