Eloquant

A wrapper for Oracle Eloqua's API

Usage

Client Instantiation

Eloquant uses Basic HTTP Authentication for retrieving data from Eloqua. You need to supply the username, site/company name, and password when initializing the client.

Eloquant::Client.new(username: "username", sitename: "mycompany", password: "password")

Alternatively, you can store these variables in your environment file:

ELOQUA_USERNAME='username'
ELOQUA_SITENAME='mycompany'
ELOQUA_PASSWORD='password'

---

Available Endpoints

Application API (Rest API)

Accounts

• describe_accounts - Return the list of fields for an Account
• describe_accounts_csv - Return the list of fields for an Account as a CSV formatted string
• number_of_accounts - Return the number of Accounts in the Eloqua database
• get_account(eloqua_external_id) - Query for a single Account given an Account's External ID (CompanyIDExt)

Activities

• describe_activities - Return the list of fields for an Activity
• describe_activities_csv - Return the list of fields for an Activity as a CSV formatted string

Campaign Responses

• describe_campaign_responses - Return the list of fields for a Campaign Response
• describe_campaign_responses_csv - Return the list of fields for a Campaign Response as a CSV formatted string

Campaigns

• describe_campaigns - Return the list of fields for a Campaign
• describe_campaigns_csv - Return the list of fields for a Campaign as a CSV formatted string
• number_of_campaigns - Return the number of Campaigns in the Eloqua database
• get_campaigns(page:, depth:, count:) - Return Campaigns given the parameters

Contacts

• describe_contacts - Return the list of fields for a Contact
• describe_contacts_csv - Return the list of fields for a Contact as a CSV formatted string
• number_of_contacts - Return the number of Contacts in the Eloqua database
• get_contact(eloqua_external_id) - Query for a single Contact given a Contact's External ID (ContactIDExt)

Opportunities

• describe_opportunities - Return the list of fields for an Opportunity
• describe_opportunities_csv - Return the list of fields for an Opportunity as a CSV formatted string

Bulk API

The Bulk API works a little differently than the REST API. This post does a fantastic job of explaining it.

First, it works by creating an "export" in Eloqua given a set of parameters. The parameters are as follows:

• name (required) - The name of your export
• fields (required) - A hash containing the field mappings from a custom name to an Eloqua attribute
  • Ex:

fields = {
  # Custom Name       => "Name in Eloqua"
  :contact_id         => "{{Contact.Id}}",
  :contact_first_name => "{{Contact.FirstName}}",
  :contact_last_name  => "{{Contact.LastName}}",
  :contact_created_at => "{{Contact.CreatedAt}}",
}

• filter (optional for most, required for Activities) - The filters are used to narrow down your result
  • Ex: Activities require a filter based on the Activity Type.

# All Web Visit Activities
filter = "'{{Activity.Type}}' = 'WebVisit'"
# All Email Send Activities after Jan 1, 2018
filter = "'{{Activity.Type}}' = 'EmailSend' AND '{{Activity.CreatedAt}}' >= '2018-01-01'"

Each of the Bulk API endpoints take these three named parameters.

After creating a bulk export, the URI of the sync from Eloqua is returned. You can use this URI to query for the data.

# Example 1: Get all of the Form Submit activities in a given time frame
client.create_bulk_activity_export(
  name: "Eloquant Bulk Activity Export Example",
  filter: "'{{Activity.Type}}' = 'FormSubmit'",
  fields: {
    id:            "{{Activity.Id}}",
    activity_date: "{{Activity.CreatedAt}}",
    contact_id:    "{{Activity.Contact.Id}}",
  },
)
#=> "/syncs/2010234"
sync_uri = "/syncs/2010234"

client.get_export_data(sync_uri)
#=> {
#    :totalResults => 49997,
#    :limit        => 1000,
#    :offset       => 0,
#    :count        => 1000,
#    :hasMore      => true,
#    :items        => [
#      {
#        :id            => "1",
#        :activity_date => "2018-11-02 13:25:26.203",
#        :contact_id    => "438294"
#      },
#      {
#        :id            => "2",
#        :activity_date => "2018-11-02 13:25:26.203",
#        :contact_id    => "982340"
#      },
#      ...
#    ]
#  }

# To get the next 1,000 results
client.get_export_data(sync_uri, offset: 1000)
#=> {
#    :totalResults => 49997,
#    :limit        => 1000,
#    :offset       => 1000,
#    :count        => 1000,
#    :hasMore      => true,
#    :items        => [
#      {
#        :id            => "1001",
#        :activity_date => "2018-11-02 1:22:34.213",
#        :contact_id    => "138573"
#      },
#      {
#        :id            => "1002",
#        :activity_date => "2018-11-02 15.24.12.323",
#        :contact_id    => "943209"
#      },
#      ...
#    ]
#  }

# To get the last of the results. Note the `count` and `hasMore` keys in response
client.get_export_data(sync_uri, offset: 49000)
#=> {
#    :totalResults => 49997,
#    :limit        => 1000,
#    :offset       => 49000,
#    :count        => 997,
#    :hasMore      => false,
#    :items        => [
#      ...
#      {
#        :id            => "49996",
#        :activity_date => "2018-11-02 13:25:26.203",
#        :contact_id    => "123456"
#      },
#      {
#        :id            => "49997",
#        :activity_date => "2018-11-02 13:25:26.203",
#        :contact_id    => "098439"
#      }
#    ]
#  }

• totalResults shows how many items in the database matched your query
• limit shows the number of items this response is limited to return
• offset shows the offset in which items in the query are paged through
  • An offset of 0 would return results 1 - 1,000. An offset of 1,000 would return results 1,001 - 2000
• count shows the number of items returned in this response
• hasMore is a boolean denoting if there are more results to page through

Accounts

• create_bulk_account_export(params) - Create a bulk Account export with the input parameters defined above
• list_account_exports - List the created Account exports from Eloqua

Activities

• create_bulk_activity_export(params) - Create a bulk Activity export with the input parameters defined above
• list_activity_exports - List the created Activity exports from Eloqua

Contacts

• create_bulk_contact_export(params) - Create a bulk Contact export with the input parameters defined above
• list_contact_exports - List the created Contact exports from Eloqua

---

Installation

Add this line to your application's Gemfile:

gem "eloquant"

And then execute:

$ bundle

Or install it yourself as:

$ gem install eloquant

Contributing

Bug reports and pull requests are welcome on GitHub at https://github.com/jstumbaugh/eloquant. This project is intended to be a safe, welcoming space for collaboration, and contributors are expected to adhere to the Contributor Covenant code of conduct.

License

The gem is available as open source under the terms of the MIT License.

Code of Conduct

Everyone interacting in the Eloquant project’s codebases, issue trackers, chat rooms and mailing lists is expected to follow the code of conduct.

Releasing to RubyGems

Use the bin/release script to build, push, and tag this gem.