2.2.0 Checkout - Unable to save address. Validate class not found from basename 'Email Address

[ravibhoraniya]

exception 'Zend_Validate_Exception' with message 'Validate class not found from basename 'EmailAddress''

html/magento/vendor/magento/zendframework1/library/Zend/Validate.php:244

Preconditions

updated from 2.1.9 to 2.2 by update version in composer file and composer update, cache clearing and reindex shop looks working.

Steps to reproduce

put item in shopping chart to to checkout, enter address, all JS validators are fine, click next. then it shows up the "Payment Methods" page, when i click here on "Place Order" a notification messages says "Unable to save address. Please check input data."

Expected result

Go to next screen and confirm order is submitted.

Actual result

REST call https://www.tarnava.ro/ro/rest/ro/V1/guest-carts/6c5eba65da84bff14b2xxxxxxx/payment-information gets response
{"message":"Unable to save address. Please check input data."}

Log files shows also error

[2017-10-01 10:48:13] main.CRITICAL: Unable to save address. Please check input data. {"exception":"[object] (Magento\\Framework\\Exception\\InputException(code: 0): Unable to save address. Please check input data. at /var/www/vhosts/tarnava.ro/httpdocs/vendor/magento/module-quote/Model/ShippingAddressManagement.php:119)"} []
[2017-10-01 10:48:23] main.CRITICAL: Validate class not found from basename 'Magento\Framework\Validator\EmailAddress' {"exception":"[object] (Zend_Validate_Exception(code: 0): Validate class not found from basename 'Magento\\Framework\\Validator\\EmailAddress' at /var/www/vhosts/tarnava.ro/httpdocs/vendor/magento/zendframework1/library/Zend/Validate.php:244)"} []
[2017-10-01 10:48:23] main.CRITICAL: Unable to save address. Please check input data. {"exception":"[object] (Magento\\Framework\\Exception\\InputException(code: 0): Unable to save address. Please check input data. at /var/www/vhosts/tarnava.ro/httpdocs/vendor/magento/module-quote/Model/ShippingAddressManagement.php:119)"} []
[2017-10-01 10:48:37] main.CRITICAL: Validate class not found from basename 'Magento\Framework\Validator\EmailAddress' {"exception":"[object] (Zend_Validate_Exception(code: 0): Validate class not found from basename 'Magento\\Framework\\Validator\\EmailAddress' at /var/www/vhosts/tarnava.ro/httpdocs/vendor/magento/zendframework1/library/Zend/Validate.php:244)"} []
[2017-10-01 10:48:37] main.CRITICAL: Unable to save address. Please check input data. {"exception":"[object] (Magento\\Framework\\Exception\\InputException(code: 0): Unable to save address. Please check input data. at /var/www/vhosts/tarnava.ro/httpdocs/vendor/magento/module-quote/Model/ShippingAddressManagement.php:119)"} []
[2017-10-01 10:49:46] main.CRITICAL: Validate class not found from basename 'Magento\Framework\Validator\EmailAddress' {"exception":"[object] (Zend_Validate_Exception(code: 0): Validate class not found from basename 'Magento\\Framework\\Validator\\EmailAddress' at /var/www/vhosts/tarnava.ro/httpdocs/vendor/magento/zendframework1/library/Zend/Validate.php:244)"} []
[2017-10-01 10:56:56] main.CRITICAL: Validate class not found from basename 'Magento\Framework\Validator\EmailAddress' {"exception":"[object] (Zend_Validate_Exception(code: 0): Validate class not found from basename 'Magento\\Framework\\Validator\\EmailAddress' at /var/www/vhosts/tarnava.ro/httpdocs/vendor/magento/zendframework1/library/Zend/Validate.php:244)"} []

Composer file from my initial magento 2.x version i only updated
"magento/product-community-edition": "2.2",

composer.json

{
    "name": "magento/project-community-edition",
    "description": "eCommerce Platform for Growth (Community Edition)",
    "type": "project",
    "version": "2.1.9",
    "license": [
        "OSL-3.0",
        "AFL-3.0"
    ],
    "repositories":[
        {
            "type": "composer",
            "url": "https://repo.magento.com/"
        }
    ],
    "require": {
        "magento/product-community-edition": "2.2",
        "composer/composer": "1.4.1",
        "splendidinternet/mage2-locale-de-de": "^1.6",
        "magento/magento-composer-installer": "^0.1.8",
        "magefan/module-blog": "^2.4",
        "magepal/magento2-gmailsmtpapp": "^1.4"
    },
    "require-dev": {
        "phpunit/phpunit": "4.1.0",
        "squizlabs/php_codesniffer": "1.5.3",
        "phpmd/phpmd": "2.3.*",
        "pdepend/pdepend": "2.2.2",
        "sjparkinson/static-review": "~4.1",
        "fabpot/php-cs-fixer": "~1.2",
        "lusitanian/oauth": "~0.3 <=0.7.0"
    },
    "config": {
        "use-include-path": true
    },
    "autoload": {
        "psr-4": {
            "Magento\\Framework\\": "lib/internal/Magento/Framework/",
            "Magento\\Setup\\": "setup/src/Magento/Setup/",
            "Magento\\": "app/code/Magento/"
        },
        "psr-0": {
            "": "app/code/"
        },
        "files": [
            "app/etc/NonComposerComponentRegistration.php"
        ]
    },
    "autoload-dev": {
        "psr-4": {
            "Magento\\Sniffs\\": "dev/tests/static/framework/Magento/Sniffs/",
            "Magento\\Tools\\": "dev/tools/Magento/Tools/",
            "Magento\\Tools\\Sanity\\": "dev/build/publication/sanity/Magento/Tools/Sanity/",
            "Magento\\TestFramework\\Inspection\\": "dev/tests/static/framework/Magento/TestFramework/Inspection/",
            "Magento\\TestFramework\\Utility\\": "dev/tests/static/framework/Magento/TestFramework/Utility/"
        }
    },
    "minimum-stability": "dev",
    "prefer-stable": true,
    "extra": {
        "magento-force": "override"
    }
}

[orlangur]

Please use the issue reporting guidelines to report an issue. Include the steps required to reproduce, the actual result, and the expected result.

[ravibhoraniya]

Magento2 in any email address field not working means forgot password the user then this error Log create and not send message or Email Address class not found error give.

exception 'Zend_Validate_Exception' with message 'Validate class not found from basename 'EmailAddress''

[orlangur]

Please just edit issue description according to template: https://github.com/magento/magento2/blob/develop/.github/ISSUE_TEMPLATE.md

[magento-engcom-team]

@ravibhoraniya thank you for your report.
Please use the issue reporting guidelines to report an issue. Please, edit issue description and include the preconditions, the steps required to reproduce, the actual result, and the expected result.
Please, add the following information:

• Preconditions: Magento version
• Steps to reproduce
• Expected result
• Actual result

[PhiIipp]

Hello.
have same problem.

Precondition
updated from 2.1.9 to 2.2 by update version in composer file and composer update, cache clearing and reindex shop looks working.

Steps to reproduce
put item in shopping chart to to checkout, enter address, all JS validators are fine, click next. then it shows up the "Payment Methods" page, when i click here on "Place Order" a notification messages says "Unable to save address. Please check input data."

Expected result
Go to next screen and confirm order is submitted.

Actual result
REST call https://www.tarnava.ro/ro/rest/ro/V1/guest-carts/6c5eba65da84bff14b2xxxxxxx/payment-information gets respons
{"message":"Unable to save address. Please check input data."}

Log files shows also error

[2017-10-01 10:48:13] main.CRITICAL: Unable to save address. Please check input data. {"exception":"[object] (Magento\\Framework\\Exception\\InputException(code: 0): Unable to save address. Please check input data. at /var/www/vhosts/tarnava.ro/httpdocs/vendor/magento/module-quote/Model/ShippingAddressManagement.php:119)"} [] [2017-10-01 10:48:23] main.CRITICAL: Validate class not found from basename 'Magento\Framework\Validator\EmailAddress' {"exception":"[object] (Zend_Validate_Exception(code: 0): Validate class not found from basename 'Magento\\Framework\\Validator\\EmailAddress' at /var/www/vhosts/tarnava.ro/httpdocs/vendor/magento/zendframework1/library/Zend/Validate.php:244)"} [] [2017-10-01 10:48:23] main.CRITICAL: Unable to save address. Please check input data. {"exception":"[object] (Magento\\Framework\\Exception\\InputException(code: 0): Unable to save address. Please check input data. at /var/www/vhosts/tarnava.ro/httpdocs/vendor/magento/module-quote/Model/ShippingAddressManagement.php:119)"} [] [2017-10-01 10:48:37] main.CRITICAL: Validate class not found from basename 'Magento\Framework\Validator\EmailAddress' {"exception":"[object] (Zend_Validate_Exception(code: 0): Validate class not found from basename 'Magento\\Framework\\Validator\\EmailAddress' at /var/www/vhosts/tarnava.ro/httpdocs/vendor/magento/zendframework1/library/Zend/Validate.php:244)"} [] [2017-10-01 10:48:37] main.CRITICAL: Unable to save address. Please check input data. {"exception":"[object] (Magento\\Framework\\Exception\\InputException(code: 0): Unable to save address. Please check input data. at /var/www/vhosts/tarnava.ro/httpdocs/vendor/magento/module-quote/Model/ShippingAddressManagement.php:119)"} [] [2017-10-01 10:49:46] main.CRITICAL: Validate class not found from basename 'Magento\Framework\Validator\EmailAddress' {"exception":"[object] (Zend_Validate_Exception(code: 0): Validate class not found from basename 'Magento\\Framework\\Validator\\EmailAddress' at /var/www/vhosts/tarnava.ro/httpdocs/vendor/magento/zendframework1/library/Zend/Validate.php:244)"} [] [2017-10-01 10:56:56] main.CRITICAL: Validate class not found from basename 'Magento\Framework\Validator\EmailAddress' {"exception":"[object] (Zend_Validate_Exception(code: 0): Validate class not found from basename 'Magento\\Framework\\Validator\\EmailAddress' at /var/www/vhosts/tarnava.ro/httpdocs/vendor/magento/zendframework1/library/Zend/Validate.php:244)"} []

Composer file from my initial magento 2.x version i only updated
"magento/product-community-edition": "2.2",

composer.json

{ "name": "magento/project-community-edition", "description": "eCommerce Platform for Growth (Community Edition)", "type": "project", "version": "2.1.9", "license": [ "OSL-3.0", "AFL-3.0" ], "repositories":[ { "type": "composer", "url": "https://repo.magento.com/" } ], "require": { "magento/product-community-edition": "2.2", "composer/composer": "1.4.1", "splendidinternet/mage2-locale-de-de": "^1.6", "magento/magento-composer-installer": "^0.1.8", "magefan/module-blog": "^2.4", "magepal/magento2-gmailsmtpapp": "^1.4" }, "require-dev": { "phpunit/phpunit": "4.1.0", "squizlabs/php_codesniffer": "1.5.3", "phpmd/phpmd": "2.3.*", "pdepend/pdepend": "2.2.2", "sjparkinson/static-review": "~4.1", "fabpot/php-cs-fixer": "~1.2", "lusitanian/oauth": "~0.3 <=0.7.0" }, "config": { "use-include-path": true }, "autoload": { "psr-4": { "Magento\\Framework\\": "lib/internal/Magento/Framework/", "Magento\\Setup\\": "setup/src/Magento/Setup/", "Magento\\": "app/code/Magento/" }, "psr-0": { "": "app/code/" }, "files": [ "app/etc/NonComposerComponentRegistration.php" ] }, "autoload-dev": { "psr-4": { "Magento\\Sniffs\\": "dev/tests/static/framework/Magento/Sniffs/", "Magento\\Tools\\": "dev/tools/Magento/Tools/", "Magento\\Tools\\Sanity\\": "dev/build/publication/sanity/Magento/Tools/Sanity/", "Magento\\TestFramework\\Inspection\\": "dev/tests/static/framework/Magento/TestFramework/Inspection/", "Magento\\TestFramework\\Utility\\": "dev/tests/static/framework/Magento/TestFramework/Utility/" } }, "minimum-stability": "dev", "prefer-stable": true, "extra": { "magento-force": "override" } }

@ravibhoraniya did you get your error fixed ? Anyone else a hint ?

Thanks
Philipp

[oewean]

Same issue, fresh installation, tried twice both from downloaded zip file and via composer.

Setting mail addresses for the shop also fails.

Ubuntu 16.04
Mysql 5.7.19
PHP 7.1.9
Apache 2.4.18

Best regards
Ørjan

[PhiIipp]

@orjan
did you do any progress?
Fyi i use Ubuntu, with Plesk and PHP fastcgi 7.0.23 , opcache on...
Think must be System specific else more ppl would have this problem.

Thanks
Philipp

[oewean]

Haven't had time to check any more,
I'm using plesk as well.

-Orjan

I am also experiencing this same issue. Cannot check out after upgrading from 2.1.9 -> 2.2.0.

Using:
PHP 7.1.10
MySQL 5.6
Plesk

[orlangur]

That's pretty strange error, looks like something happened to autoloading mechanism.

Could somebody please debug what is actually happening in \Zend_Validate::is method?

[ShapesGraphicStudio]

Also experiencing the same issue

Magento 2.2.0
PHP 7.0.23
MySQL 5.6.36-2.el6
Plesk
Just updated from 2.1.9 to 2.2.0