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BUG?: unserialize error when archiving #15280

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pcmoore opened this issue Dec 17, 2019 · 12 comments
Closed

BUG?: unserialize error when archiving #15280

pcmoore opened this issue Dec 17, 2019 · 12 comments
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answered For when a question was asked and we referred to forum or answered it.

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@pcmoore
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pcmoore commented Dec 17, 2019

I get the following error when running core:archive:

WARNING [2019-12-17 13:57:38] 11972 /usr/share/webapps/matomo/core/Common.php(271): Notice - unserialize(): Error at offset 0 of 5695492 bytes - Matomo 3.13.0 - Please report this message in the Matomo forums: https://forum.matomo.org (please do a search first as it might have been reported already)

Command line used:

# ./matomo/console core:archive --url="https://127.0.0.1/matomo" \
        --force-all-websites \
        --force-all-periods=315576000 --force-date-last-n=1000

System Information:

  • Arch Linux
  • Matomo 3.13.0
  • PHP 7.4.0
@tsteur
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tsteur commented Dec 17, 2019

Is there any chance you could give us access to your Matomo to debug the issue?

@pcmoore
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pcmoore commented Dec 17, 2019 via email

@tsteur
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tsteur commented Dec 18, 2019

@pcmoore are you familiar with PHP?
If so, in core/Common.php in line 271 can you temporarily change

                return unserialize($string, ['allowed_classes' => empty($allowedClasses) ? false : $allowedClasses]);

to

                $response = unserialize($string, ['allowed_classes' => empty($allowedClasses) ? false : $allowedClasses]);

                if (empty($response)) {
	                debug_print_backtrace(DEBUG_BACKTRACE_IGNORE_ARGS);
                }
                return $response;

and let us know the output?

By any chance, do you know if you are using litespeed?

@pcmoore
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pcmoore commented Dec 18, 2019 via email

@tsteur
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tsteur commented Dec 19, 2019

I see. Are you using PHP 7.4? You might need to wait for our next 3.13.1 release where we make sure everything is PHP 7.4 compatible. Unless you wanted to make these changes manually:

https://github.com/matomo-org/matomo/pull/15204/files
https://github.com/matomo-org/matomo/pull/15224/files

@pcmoore
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pcmoore commented Dec 19, 2019 via email

@tsteur
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tsteur commented Dec 19, 2019

Thanks @pcmoore
In Common.php can you try once more a similar change and then run it again but this time change it to this?

                $test = unserialize($string, ['allowed_classes' => empty($allowedClasses) ? false : $allowedClasses]);
                if (empty($test)) {
                    echo $string;
                }
                return $test;

@pcmoore
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pcmoore commented Dec 19, 2019 via email

@pcmoore
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pcmoore commented Dec 19, 2019 via email

@tsteur
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tsteur commented Dec 19, 2019

@pcmoore it looks like the archiving actually worked there? Can't see any error there.

@pcmoore
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pcmoore commented Dec 19, 2019 via email

@tsteur
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tsteur commented Dec 19, 2019

Glad it works, cheers

@tsteur tsteur closed this as completed Dec 19, 2019
@tsteur tsteur added the answered For when a question was asked and we referred to forum or answered it. label Dec 19, 2019
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