A blank window appears when the user refuses to restart NVDA after an add-on installation #14304
Labels
blocked/needs-technical-investigation
Issue is blocked. A technical investigation is required to progress the issue.
p5
https://github.com/nvaccess/nvda/blob/master/projectDocs/issues/triage.md#priority
triaged
Has been triaged, issue is waiting for implementation.
Steps to reproduce:
Actual behavior:
The dialog is closed and a empty window is shown and NVDA remains silent. The title of this window is "NVDA". The "escape" key don't close it.
This empty window disappears when changing window with "alt+tab".
Expected behavior:
the dialog should close without an empty window.
NVDA logs, crash dumps and other attachments:
System configuration
NVDA installed/portable/running from source:
Installed and portable
NVDA version:
All versions
Windows version:
Windows 10
Name and version of other software in use when reproducing the issue:
Other information about your system:
Other questions
Does the issue still occur after restarting your computer?
Yes
Have you tried any other versions of NVDA? If so, please report their behaviors.
If NVDA add-ons are disabled, is your problem still occurring?
Yes
Does the issue still occur after you run the COM Registration Fixing Tool in NVDA's tools menu?
Yes
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