@@ -4,8 +4,8 @@ Follow-up on invoices
44
55A follow-up message can be sent to customers when a payment is overdue. Odoo helps you identify late
66payments and allows you to schedule and send the appropriate reminders using **follow-up actions **
7- that trigger automatically one or more actions according to the number of overdue days. You can send
8- your follow-ups via different means such as email, post, or SMS.
7+ that automatically trigger one or more actions according to the number of overdue days. You can send
8+ your follow-ups via different means, such as email, post, or SMS.
99
1010.. seealso ::
1111 - `Odoo Tutorials: Payment Follow-up <https://www.odoo.com/slides/slide/payment-follow-up-1682 >`_
@@ -48,7 +48,7 @@ options:
4848 - **%(company_name)s **: User's company name.
4949
5050.. tip ::
51- To send a reminder before the actual due date is reached, set a negative number of due days .
51+ Set a negative number of days to send a reminder before the actual due date .
5252
5353Follow-up reports
5454=================
@@ -66,16 +66,15 @@ It is up to you to decide how to remind your customer. You can select :guilabel:
6666:guilabel: `Done ` to view the next follow-up that needs your attention.
6767
6868.. note ::
69- - The contact information available on the invoice or on the contact form is used to send the
70- reminder.
69+ - The contact information on the invoice or the contact form is used to send the reminder.
7170 - When the reminder is sent, it is documented in the chatter of the invoice.
7271 - If it is not the right time for a reminder, you can specify the :guilabel: `Next Reminder Date `
7372 and click on :guilabel: `Remind me later `. You will get the next report according to the next
7473 reminder date set on the statement.
7574
7675.. tip ::
77- Reconcile your bank statements right before launching your follow-up process to avoid sending a
78- reminder to a customer that has already paid you .
76+ Reconcile all bank statements right before launching the follow-up process to avoid sending a
77+ reminder to a customer that has already paid.
7978
8079Debtor's trust level
8180--------------------
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