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[IMP] payment providers: Wire Transfer
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content/applications/finance/payment_acquirers.rst

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@@ -50,10 +50,9 @@ Bank Payments
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- | :doc:`Wire Transfer <payment_acquirers/wire_transfer>`
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| When selected, Odoo displays your payment information with a payment reference. You have to
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approve the payment manually once you have received it on your bank account.
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- | SEPA Direct Debit
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- | :doc:`SEPA Direct Debit <../finance/accounting/receivables/customer_payments/batch_sdd>`
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| Your customers can sign a SEPA Direct Debit mandate online and get their bank account charged
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directly. :doc:`Click here <../finance/accounting/receivables/customer_payments/batch_sdd>` for more
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information about this payment method.
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directly.
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.. _payment_acquirers/online_providers:
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--------------------------
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To add a new Payment acquirer and make it available to your customers, go to
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:menuselection:`Accounting / Website --> Configuration --> eCommerce: Payment Acquirers`, look for
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:menuselection:`Accounting / Website --> Configuration --> Payment Acquirers`, look for
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your payment acquirer, install the related module, and activate it. To do so, open the payment
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acquirer and change its state from *Disabled* to *Enabled*.
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If you have multiple companies on your database and wish to use the same payment acquirer for
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several or all of them, switch to the company on which the payment acquirer is configured, then go
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to :menuselection:`Accounting / Website --> Configuration --> Payments: Payment Acquirers` and
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to :menuselection:`Accounting / Website --> Configuration --> Payment Acquirers` and
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select the payment acquirer to use. Then, click :menuselection:`Action --> Duplicate`, and in the
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:guilabel:`Company` field, set the company for which you want to have that payment acquirer
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available. Configure the rest of the fields according to your needs, and :guilabel:`Save`.
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===================================
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How to get paid with wire transfers
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===================================
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==============
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Wire transfers
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==============
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**Wire Transfer** is the default payment method available.
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The aim is providing your customers with your bank details
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so they can pay on their own.
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This is very easy to start with but slow and inefficient process-wise.
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Opt for payment acquirers as soon as you can!
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The **Wire transfer** payment method allows you to provide payment instructions to your customers,
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such as the bank details and communication. They are displayed:
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How to provide customers with payment instructions
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==================================================
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- at the end of the checkout process, once the customer has selected :guilabel:`Wire transfer` as a
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payment method and clicked the :guilabel:`Pay now` button:
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Put your payment instructions in the **Thanks Message** of your payment method.
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.. image:: wire_transfer/payment_instructions_checkout.png
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:alt: Payment instructions at checkout
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.. image:: wire_transfer/payment_instructions.png
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:align: center
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- on the customer portal:
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.. image:: wire_transfer/payment_instructions_portal.png
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:alt: Payment instructions on the customer portal
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.. note::
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- While this method is very accessible and requires minimal setup, it is very inefficient
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process-wise. We recommend setting up a :doc:`payment acquirer <../payment_acquirers>` instead.
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- Online orders remain in the :guilabel:`Quotation sent` (i.e., unpaid order) stage until you
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receive the payment and :guilabel:`Confirm` the order.
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They will appear to the customers when they place an order.
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.. tip::
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**Wire transfer** can be used as a template for other payment methods that are processed
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manually, such as checks, by renaming or duplicating it.
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.. image:: wire_transfer/payment_customer_instructions.png
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:align: center
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Configuration
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=============
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How to manage an order once you get paid
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========================================
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**Wire Transfer** is installed and enabled by default.
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Whenever a customer pays by wire transfer, the order stays in an
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intermediary stage **Quotation Sent** (i.e. unpaid order).
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When you get paid,
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you confirm the order manually to launch the delivery.
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To configure it, go to :menuselection:`Accounting / Website --> Configuration -->
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Payment Acquirers`, and open the :guilabel:`Wire Transfer` card. Then, select the
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:guilabel:`Communication` to be used in the :guilabel:`Configuration` tab:
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How to create other manual payment methods
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==========================================
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- :guilabel:`Based on Document Reference`: sales order or invoice number
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- :guilabel:`Based on Customer ID`: customer identifier
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If you manage a B2B business, you can create other manually-processed
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payment methods like paying by check.
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To do so, just rename *Wire Transfer* or duplicate it.
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Define the payment instructions in the :guilabel:`Messages` tab:
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.. image:: wire_transfer/payment_instructions.png
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:alt: Define payment instructions
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.. image:: wire_transfer/payment_check.png
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:align: center
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.. seealso::
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:doc:`../accounting/getting_started/cheat_sheet`
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