|
1 | | -=================================== |
2 | | -How to get paid with wire transfers |
3 | | -=================================== |
| 1 | +============== |
| 2 | +Wire transfers |
| 3 | +============== |
4 | 4 |
|
5 | | -**Wire Transfer** is the default payment method available. |
6 | | -The aim is providing your customers with your bank details |
7 | | -so they can pay on their own. |
8 | | -This is very easy to start with but slow and inefficient process-wise. |
9 | | -Opt for payment acquirers as soon as you can! |
| 5 | +The **Wire transfer** payment method allows you to provide payment instructions to your customers, |
| 6 | +such as the bank details and communication. They are displayed: |
10 | 7 |
|
11 | | -How to provide customers with payment instructions |
12 | | -================================================== |
| 8 | +- at the end of the checkout process, once the customer has selected :guilabel:`Wire transfer` as a |
| 9 | + payment method and clicked the :guilabel:`Pay now` button: |
13 | 10 |
|
14 | | -Put your payment instructions in the **Thanks Message** of your payment method. |
| 11 | + .. image:: wire_transfer/payment_instructions_checkout.png |
| 12 | + :alt: Payment instructions at checkout |
15 | 13 |
|
16 | | -.. image:: wire_transfer/payment_instructions.png |
17 | | - :align: center |
| 14 | +- on the customer portal: |
| 15 | + |
| 16 | + .. image:: wire_transfer/payment_instructions_portal.png |
| 17 | + :alt: Payment instructions on the customer portal |
| 18 | + |
| 19 | +.. note:: |
| 20 | + - While this method is very accessible and requires minimal setup, it is very inefficient |
| 21 | + process-wise. We recommend setting up a :doc:`payment acquirer <../payment_acquirers>` instead. |
| 22 | + - Online orders remain in the :guilabel:`Quotation sent` (i.e., unpaid order) stage until you |
| 23 | + receive the payment and :guilabel:`Confirm` the order. |
18 | 24 |
|
19 | | -They will appear to the customers when they place an order. |
| 25 | +.. tip:: |
| 26 | + **Wire transfer** can be used as a template for other payment methods that are processed |
| 27 | + manually, such as checks, by renaming or duplicating it. |
20 | 28 |
|
21 | | -.. image:: wire_transfer/payment_customer_instructions.png |
22 | | - :align: center |
| 29 | +Configuration |
| 30 | +============= |
23 | 31 |
|
24 | | -How to manage an order once you get paid |
25 | | -======================================== |
| 32 | +**Wire Transfer** is installed and enabled by default. |
26 | 33 |
|
27 | | -Whenever a customer pays by wire transfer, the order stays in an |
28 | | -intermediary stage **Quotation Sent** (i.e. unpaid order). |
29 | | -When you get paid, |
30 | | -you confirm the order manually to launch the delivery. |
| 34 | +To configure it, go to :menuselection:`Accounting / Website --> Configuration --> |
| 35 | +Payment Acquirers`, and open the :guilabel:`Wire Transfer` card. Then, select the |
| 36 | +:guilabel:`Communication` to be used in the :guilabel:`Configuration` tab: |
31 | 37 |
|
32 | | -How to create other manual payment methods |
33 | | -========================================== |
| 38 | + - :guilabel:`Based on Document Reference`: sales order or invoice number |
| 39 | + - :guilabel:`Based on Customer ID`: customer identifier |
34 | 40 |
|
35 | | -If you manage a B2B business, you can create other manually-processed |
36 | | -payment methods like paying by check. |
37 | | -To do so, just rename *Wire Transfer* or duplicate it. |
| 41 | +Define the payment instructions in the :guilabel:`Messages` tab: |
| 42 | + |
| 43 | +.. image:: wire_transfer/payment_instructions.png |
| 44 | + :alt: Define payment instructions |
38 | 45 |
|
39 | | -.. image:: wire_transfer/payment_check.png |
40 | | - :align: center |
| 46 | +.. seealso:: |
| 47 | + :doc:`../accounting/getting_started/cheat_sheet` |
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