|
1 | | -=================================== |
2 | | -How to get paid with wire transfers |
3 | | -=================================== |
| 1 | +============== |
| 2 | +Wire transfers |
| 3 | +============== |
4 | 4 |
|
5 | | -**Wire Transfer** is the default payment method available. The aim is providing your customers with |
6 | | -your bank details so they can pay on their own. This is very easy to start with but slow and |
7 | | -inefficient process-wise. Opt for payment providers as soon as you can! |
| 5 | +The **Wire transfer** payment method allows you to provide payment instructions to your customers, |
| 6 | +such as the bank details and communication. They are displayed: |
8 | 7 |
|
9 | | -How to provide customers with payment instructions |
10 | | -================================================== |
| 8 | +- at the end of the checkout process, once the customer has selected :guilabel:`Wire transfer` as a |
| 9 | + payment method and clicked the :guilabel:`Pay now` button: |
11 | 10 |
|
12 | | -Put your payment instructions in the **Thanks Message** of your payment method. |
| 11 | + .. image:: wire_transfer/payment_instructions_checkout.png |
| 12 | + :alt: Payment instructions at checkout |
13 | 13 |
|
14 | | -.. image:: wire_transfer/payment_instructions.png |
15 | | - :align: center |
| 14 | +- on the customer portal: |
| 15 | + |
| 16 | + .. image:: wire_transfer/payment_instructions_portal.png |
| 17 | + :alt: Payment instructions on the customer portal |
| 18 | + |
| 19 | +.. note:: |
| 20 | + - While this method is very accessible and requires minimal setup, it is very inefficient |
| 21 | + process-wise. We recommend setting up a :doc:`payment provider <../payment_providers>` instead. |
| 22 | + - Online orders remain in the :guilabel:`Quotation sent` (i.e., unpaid order) stage until you |
| 23 | + receive the payment and :guilabel:`Confirm` the order. |
16 | 24 |
|
17 | | -They will appear to the customers when they place an order. |
| 25 | +.. tip:: |
| 26 | + **Wire transfer** can be used as a template for other payment methods that are processed |
| 27 | + manually, such as checks, by renaming or duplicating it. |
18 | 28 |
|
19 | | -.. image:: wire_transfer/payment_customer_instructions.png |
20 | | - :align: center |
| 29 | +Configuration |
| 30 | +============= |
21 | 31 |
|
22 | | -How to manage an order once you get paid |
23 | | -======================================== |
| 32 | +To configure **Wire Transfer**, go to :menuselection:`Accounting / Website --> Configuration --> |
| 33 | +Payment Providers`, and open the :guilabel:`Wire Transfer` card. Then, in the |
| 34 | +:guilabel:`Configuration` tab: |
24 | 35 |
|
25 | | -Whenever a customer pays by wire transfer, the order stays in an intermediary stage **Quotation |
26 | | -Sent** (i.e. unpaid order). When you get paid, you confirm the order manually to launch the |
27 | | -delivery. |
| 36 | +- Select the :guilabel:`Communication` to be used; |
28 | 37 |
|
29 | | -How to create other manual payment methods |
30 | | -========================================== |
| 38 | + - :guilabel:`Based on Document Reference`: sales order or invoice number |
| 39 | + - :guilabel:`Based on Customer ID`: customer identifier |
31 | 40 |
|
32 | | -If you manage a B2B business, you can create other manually-processed payment methods like paying by |
33 | | -check. To do so, just rename *Wire Transfer* or duplicate it. |
| 41 | +- Tick the :guilabel:`Enable QR codes` check box to activate :doc:`QR code payments |
| 42 | + <../accounting/customer_invoices/epc_qr_code>`. |
| 43 | + |
| 44 | +Define the payment instructions in the :guilabel:`Messages` tab: |
| 45 | + |
| 46 | +.. image:: wire_transfer/payment_instructions.png |
| 47 | + :alt: Define payment instructions |
34 | 48 |
|
35 | | -.. image:: wire_transfer/payment_check.png |
36 | | - :align: center |
| 49 | +If you have already defined :doc:`a bank account <../accounting/bank>`, the account number will be |
| 50 | +automatically added to the default message generated by Odoo. You can also add it afterwards and |
| 51 | +update the message by clicking :guilabel:`Reload pending message`. |
37 | 52 |
|
38 | 53 | .. seealso:: |
39 | | - - :doc:`../payment_providers` |
| 54 | + :ref:`payment_providers/journal` |
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