AttributeError: module 'openai' has no attribute 'ChatCompletion'

[emilycowe]

Describe the bug

Hello.

I cant access gpt-3.5-turbo with python because I seem to be getting the error " AttributeError: module ‘openai’ has no attribute ‘ChatCompletion’"

I have updated to openai v0.27.0, as well as tried using new API keys just incase that was causing the issue. Ive double checked that I actually have updated to the new version of openai 0.27.0 by running “pip list”. Ive also tried " pip install --upgrade openai " and “pip install openai-0.27.0-py3-none-any.whl”

Im not sure what else I can try, does anyone have any ideas?
Thanks.

To Reproduce

import os
import openai
openai.api_key = os.getenv("key")

completion = openai.ChatCompletion.create(
model="gpt-3.5-turbo",
messages=[
{"role": "user", "content": "Hello!"}
]
)

print(completion.choices[0].message)

Code snippets

No response

OS

macOS

Python version

Python v3.11.2

Library version

openai 0.27.0

[navyad]

this issue is occurring for version v0.26.5, Upgrade to v0.27.0

Tried

Working on v0.27.0

[emilycowe]

I am using v0.27.0, here is a screenshot of the output for "pip show openai"

[xEricL]

I can confirm, I'm having the same issue. I'm using poetry for dependency management and it says I have v0.27.0 installed but still getting the AttributeError.

[xEricL]

I just fixed the issue by creating a new virtual environment and reinstalling all my dependencies inside the new environment.

In your case, @emilycowe, I suggest going to your site-packages directory and deleting the openai folder(s), and then running the pip install command again.

[logankilpatrick]

Yeah, sorry about this folks, it is a dependency management issue which Python makes harder than it has to be. If you create a new virtual env, you should be fine. I am closing this for now but the guidance is to make a new virtual env.

[Juniorduc44]

yea a simple. "pip uninstall openai"....then "pip install openai" inside the virtual environment fixed my issue. Easy day!