GitHub Copilot Pro reactivation shows $4.84 instead of $10 – How can I start a completely new monthly billing cycle?

[androsdk]

🏷️ Discussion Type

Question

💬 Feature/Topic Area

Account Related

Body

Hello everyone,

I'm having a confusing issue while trying to reactivate my GitHub Copilot Pro subscription, and I'd appreciate advice from anyone who has experienced something similar.

My subscription history
September 21, 2026: Purchased Copilot Pro for $10.
October 1: My monthly AI Credits were reset.
October 21: Automatic renewal payment failed.
October 28: Another payment attempt failed.
October 29: I cancelled my subscription.
November 7: I tried to subscribe again.

My account currently shows GitHub Free and Copilot Free.

The problem

When I try to purchase Copilot Pro again, the checkout initially displays the regular $10 monthly price.

However, on the payment confirmation page, the amount changes to $4.84.

GitHub Support explained that:

$4.84 covers November 6–20.
My next billing date would be November 21.
The regular $10 monthly price would apply from November 21.

I don't understand why my cancelled subscription is still tied to the previous November 21 billing date.

What I actually want

I want to start a completely NEW monthly subscription from November 7.

For example:

Pay $10 on November 7.
Get a full month of Copilot Pro access.
Have my next billing date on December 7.

I don't want to pay $4.84 for approximately two weeks of access if I can instead purchase a fresh monthly subscription.

My questions
Is there a way to reset or realign the Copilot Pro billing cycle?
Can I start a completely new monthly subscription instead of receiving a prorated charge?
Why does GitHub retain the old November 21 billing date after cancellation?
Has anyone successfully resolved this issue with GitHub Support?

I have already contacted GitHub Support, but the responses so far have not directly answered these questions.

I'm a college student working on an important project and urgently need Copilot Pro again. I am willing to pay the regular monthly price. I simply want to understand exactly what I am purchasing.

Any help or guidance would be greatly appreciated.

Thank you.

[hasanerman]

the $4.84 isn't a penalty, it's proration. your github account has one billing date (usually the day you first started a paid plan, the 21st for you) and paid products get lined up to it. cancelling copilot doesn't reset it, the date belongs to the account, not the subscription.

the math checks out: nov 6 to 20 is 15 days, $10 x 15/31 = $4.84. after that it's $10 every 21st. per day you pay the same as a "fresh" $10 subscription, so you're not losing anything.

i couldn't find any setting to move the billing date yourself. if you really want it on the 7th, ask support directly "can you change my account billing date?", not sure they will but that's the only way i know.

docs: https://docs.github.com/en/billing/concepts/billing-cycles