New cycle doesn't work. Nuevo ciclo no funciona

[cuerpofitpro]

Hi. I have a free plan and I exceeded my bandwidth limit, so my fitness app was restricted during the January billing cycle. Today is February 1st, a new cycle has started, and it's still not working. Can anyone help me?

Hola. Tengo un plan gratuito y se había excedido el gasto de ancho de banda y me restringieron la app fitness durante el ciclo de enero. Hoy es 1 de febrero, empezo un nuevo ciclo y aun no funciona. Alguien me puede ayudar?

[krishparmar22242]

The reason this happens is usually just a small system lag between the calendar flip and the automated script that un restricts projects. Also, Supabase operates on UTC time, so depending on where you are, your new cycle might not have technically started on their clock yet.

1. Restart Project: Go to your Supabase Dashboard, then Project Settings > Infrastructure, and click Restart Project.

2. Why this works: This is the ultimate pro-tip. It forces the API gateway to refresh your account's status, which usually clears the restricted flag immediately instead of waiting for the automated script to find you.

3. Check your Usage Tab: Go to Organization > Billing > Usage. Make sure your bandwidth bar has actually reset to 0%. If it's already showing usage, your app might be making heavy requests that are eating into your new February quota.

4. Support Ticket: If you've restarted the project and it's still down after an hour, open a ticket at support.supabase.com. These Service Down billing issues are usually handled very quickly.

Try that Project Restart first it solves this issue 90% of the time

If this nudge gets your fitness app back online, please consider marking this as the accepted answer to help other developers who hit the bandwidth wall