Service restriction (exceed_egress_quota) not lifted after billing cycle reset — project now stuck in paused state #48968
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tinimoraza
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Ticket SU-442061 — Stuck service restriction not lifted after billing cycle reset.
My org's billing cycle reset on Aug 7th (dashboard shows 07 Aug – 07 Sep, egress 0.032 GB / 5 GB used). 5+ days later, all services still return 402 "exceed_egress_quota". I paused my project hoping to clear it and now I can't even restore it: "This organization is currently under service restrictions". The restriction flag seems stuck on the platform side. Org: atlaanubidejyldeisxi, project ref: vgbyhdnhsngaehruirwb. Can someone lift it manually? Thanks!
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