Healthy Supabase project returns DNS_PROBE_FINISHED_NXDOMAIN

[Ushacs7411]

Title: Healthy Supabase project returns DNS_PROBE_FINISHED_NXDOMAIN

Hello Supabase community,

My project usha-handloom shows Healthy, but its public hostname does not resolve.

Project URL: https://bknidwyzkykqmzldxfp.supabase.co

Edge Function: place-order

Both my computer and my phone on mobile data show DNS_PROBE_FINISHED_NXDOMAIN.

I have submitted support ticket SU-502760. Could someone help me determine whether this is a DNS provisioning issue and how to resolve it without losing my existing database or orders?

Thank you.

[AtharvaLakhe]

The project URL in your post is one character short. Supabase project refs are 20 lowercase letters, and bknidwyzkykqmzldxfp has 19, so DNS is correctly saying that host doesn't exist. If that's the case, your project, database and orders are untouched and nothing needs to be recreated.

To fix it:

1. In the dashboard, click Connect (or open Project Settings → Data API) and copy the Project URL from there. The ref is also in your browser's address bar: supabase.com/dashboard/project/<ref>.
2. Replace the old URL everywhere it's set: SUPABASE_URL / VITE_SUPABASE_URL (or similar) environment variables, your createClient(...) call, and the function endpoint, which should be https://<ref>.supabase.co/functions/v1/place-order.
3. Rebuild and redeploy the frontend if the URL is baked in at build time (Vite and Next.js env vars are), and update it in your hosting provider's environment settings too.

You can check the host before touching code: nslookup <ref>.supabase.co returns addresses for a real project and NXDOMAIN for a mistyped one.

If the ref shown in your dashboard really is the 19-character one from your post, then it is a provisioning problem and your support ticket is the right path, but a dropped letter while copying the URL is far more likely.