Supabase Free Plan organization restricted with HTTP 402 despite storage usage below quota

[pickmeupbackup]

Hello Supabase community,

My Supabase Free Plan organization has been restricted, and my PickMeUp website and admin panel are failing. API requests return HTTP 402.

Project details

Project: PickMeUp

Project ID: cnomhukbktemktlmicgg

Plan: Free

Usage displayed in the dashboard

Storage: 0.534 GB / 1 GB (53%)

Database: 0.039 GB / 0.5 GB (8%)

Egress: 1.206 GB / 5 GB (24%)

The dashboard identifies Storage Size as the reason for the restriction, although the displayed usage is below the stated limit. I can still open Storage and see my files, but the website and admin login/data functionality are failing.

I have already submitted a support request (ticket SU-505081). I cannot upgrade to a paid plan and need to preserve my existing product images, database records, and authentication users.

Could someone help me identify why the organization is restricted and what I can check to restore access on the Free Plan without losing data?

Thank you.

[yuvrajnode]

A 402 on the Free plan means the org was flagged as over quota, and the restriction is applied by the platform, so it only clears once Supabase recalculates usage. Some things worth checking:

Go to Organization → Usage (not just the project page) and check Storage Size across all projects in the org. The quota is per organization, so other projects count too.
In Storage, check every bucket for files you’ve deleted but not purged, and run select bucket_id, sum((metadata->>'size')::bigint)/1e9 as gb from storage.objects group by 1; in the SQL editor to see actual usage per bucket.
After freeing space, the restriction can take some time to refresh. Mention these numbers in ticket SU-505081 so staff can force a recalculation, since the dashboard figure disagrees with the restriction reason.

Your data isn’t deleted while restricted. It’s just inaccessible until the flag clears, so avoid deleting anything you need.

[pickmeupbackup]

Thank you for the suggestions.

I ran the SQL query against storage.objects in my PickMeUp project. The results show only one bucket:

• Bucket: proof
• File count: 2
• Total size: 7.19 MB

The dashboard previously showed organization usage of 0.534 GB / 1 GB for Storage Size, while the organization remains restricted with HTTP 402.

I have submitted support ticket SU-505081 and cannot upgrade to a paid plan.

I will verify the Storage Size under Organization → Usage with All projects selected. Is there any additional way to check whether deleted objects, retained storage data, or a stale quota calculation is causing this restriction?

I need to restore access without losing my existing product photos, database records, or authentication users.