Postman is now completely unusable and keeps crashing

[danding-s]

Is there an existing issue for this?

• I have searched the tracker for existing similar issues and I know that duplicates will be closed

Describe the Issue

Please look at these pictures

Steps To Reproduce

open postman app

Operating System

Windows 11 24H2 26100.3915

Postman Version

can not open

Postman Platform

Postman App

User Account Type

Signed In User

[DannyDainton]

Hey @danding-s

Are you able to use your account on the web version so that you're unblocked https://go.postman.co ?

This also feels like a very old version given the menu items listed in one of the images. You can get the latest version from here:

https://www.postman.com/downloads

[danding-s]

Hey @danding-s

Are you able to use your account on the web version so that you're unblocked https://go.postman.co ?

This also feels like a very old version given the menu items listed in one of the images. You can get the latest version from here:

https://www.postman.com/downloads

the latest version was downloaded from the official website 30 minutes ago.

keep showing like this :

[DannyDainton]

Did you try loading up the web version? Was that working for you?

The information in here may also help:

https://support.postman.com/hc/en-us/articles/4410785125271-How-to-remove-local-data

[danding-s]

@DannyDainton web version works fine

[danding-s]

@DannyDainton clear cache and reload does not work, same problem

[danding-s]

There will be problems after logging in to the account, it is normal if you don't log in

[giridharvc7]

@danding-s Sorry that you are facing this, can you please send Console logs from the app?