Unable to upgrade pip or install packages

[ampersamd]

• Pip version: pip 8.0.3
• Python version: 3.4.3
• Operating system: OS 10.13

Description:

I was trying to install beautifulSoup4, but I keep running into an error claiming there is a problem with the ssl certificate.

$ pip install beautifulsoup4
Could not fetch URL https://pypi.python.org/simple/beautifulsoup4/: There was a problem confirming the ssl certificate: [SSL: TLSV1_ALERT_PROTOCOL_VERSION] tlsv1 alert protocol version (_ssl.c:600) - skipping
  Could not find a version that satisfies the requirement beautifulsoup4 (from versions: )
No matching distribution found for beautifulsoup4

I saw a few others having a similar issue that they were able to work around by nameing pypi.python.org as a trusted host. I tried that, but to no successful.

$ pip install --trusted-host pypi.python.org beautifulsoup4
Collecting beautifulsoup4
  Could not fetch URL https://pypi.python.org/simple/beautifulsoup4/: There was a problem confirming the ssl certificate: [SSL: TLSV1_ALERT_PROTOCOL_VERSION] tlsv1 alert protocol version (_ssl.c:600) - skipping
  Could not find a version that satisfies the requirement beautifulsoup4 (from versions: )
No matching distribution found for beautifulsoup4

I also found I am unable to upgrade pip. When trying to upgrade pip, I see that requirements are already up to date, although when running pip --version I see that I'm a few versions behind.

$ pip install -U pip
Could not fetch URL https://pypi.python.org/simple/pip/: There was a problem confirming the ssl certificate: [SSL: TLSV1_ALERT_PROTOCOL_VERSION] tlsv1 alert protocol version (_ssl.c:600) - skipping
Requirement already up-to-date: pip in /Library/Frameworks/Python.framework/Versions/3.4/lib/python3.4/site-packages

$ pip --version
pip 8.0.3 from /Library/Frameworks/Python.framework/Versions/3.4/lib/python3.4/site-packages (python 3.4)

Anyone experience similar issues? Any suggestions?

[brainwane]

What happens when you add the -vvv verbosity flag to get more detailed error messages? I wonder whether https://mail.python.org/pipermail/python-announce-list/2018-April/011885.html is affecting you.

[ampersamd]

@brainwane Results of adding -vvv. It's definitely failing when trying to make a connection to pypi.python.org

$ pip install -U pip -vvv
1 location(s) to search for versions of pip:
* https://pypi.python.org/simple/pip/
Getting page https://pypi.python.org/simple/pip/
Looking up "https://pypi.python.org/simple/pip/" in the cache
No cache entry available
Starting new HTTPS connection (1): pypi.python.org
Could not fetch URL https://pypi.python.org/simple/pip/: There was a problem confirming the ssl certificate: [SSL: TLSV1_ALERT_PROTOCOL_VERSION] tlsv1 alert protocol version (_ssl.c:600) - skipping
Installed version (8.0.3) is most up-to-date (past versions: none)
Requirement already up-to-date: pip in /Library/Frameworks/Python.framework/Versions/3.4/lib/python3.4/site-packages
Cleaning up...
Looking up "https://pypi.python.org/pypi/pip/json" in the cache
No cache entry available
Starting new HTTPS connection (1): pypi.python.org
There was an error checking the latest version of pip
Traceback (most recent call last):
  File "/Library/Frameworks/Python.framework/Versions/3.4/lib/python3.4/site-packages/pip/_vendor/requests/packages/urllib3/connectionpool.py", line 559, in urlopen
    body=body, headers=headers)
  File "/Library/Frameworks/Python.framework/Versions/3.4/lib/python3.4/site-packages/pip/_vendor/requests/packages/urllib3/connectionpool.py", line 345, in _make_request
    self._validate_conn(conn)
  File "/Library/Frameworks/Python.framework/Versions/3.4/lib/python3.4/site-packages/pip/_vendor/requests/packages/urllib3/connectionpool.py", line 784, in _validate_conn
    conn.connect()
  File "/Library/Frameworks/Python.framework/Versions/3.4/lib/python3.4/site-packages/pip/_vendor/requests/packages/urllib3/connection.py", line 252, in connect
    ssl_version=resolved_ssl_version)
  File "/Library/Frameworks/Python.framework/Versions/3.4/lib/python3.4/site-packages/pip/_vendor/requests/packages/urllib3/util/ssl_.py", line 305, in ssl_wrap_socket
    return context.wrap_socket(sock, server_hostname=server_hostname)
  File "/Library/Frameworks/Python.framework/Versions/3.4/lib/python3.4/ssl.py", line 365, in wrap_socket
    _context=self)
  File "/Library/Frameworks/Python.framework/Versions/3.4/lib/python3.4/ssl.py", line 583, in __init__
    self.do_handshake()
  File "/Library/Frameworks/Python.framework/Versions/3.4/lib/python3.4/ssl.py", line 810, in do_handshake
    self._sslobj.do_handshake()
ssl.SSLError: [SSL: TLSV1_ALERT_PROTOCOL_VERSION] tlsv1 alert protocol version (_ssl.c:600)

During handling of the above exception, another exception occurred:

Traceback (most recent call last):
  File "/Library/Frameworks/Python.framework/Versions/3.4/lib/python3.4/site-packages/pip/_vendor/requests/adapters.py", line 376, in send
    timeout=timeout
  File "/Library/Frameworks/Python.framework/Versions/3.4/lib/python3.4/site-packages/pip/_vendor/requests/packages/urllib3/connectionpool.py", line 588, in urlopen
    raise SSLError(e)
pip._vendor.requests.packages.urllib3.exceptions.SSLError: [SSL: TLSV1_ALERT_PROTOCOL_VERSION] tlsv1 alert protocol version (_ssl.c:600)

During handling of the above exception, another exception occurred:

Traceback (most recent call last):
  File "/Library/Frameworks/Python.framework/Versions/3.4/lib/python3.4/site-packages/pip/utils/outdated.py", line 126, in pip_version_check
    headers={"Accept": "application/json"},
  File "/Library/Frameworks/Python.framework/Versions/3.4/lib/python3.4/site-packages/pip/_vendor/requests/sessions.py", line 480, in get
    return self.request('GET', url, **kwargs)
  File "/Library/Frameworks/Python.framework/Versions/3.4/lib/python3.4/site-packages/pip/download.py", line 377, in request
    return super(PipSession, self).request(method, url, *args, **kwargs)
  File "/Library/Frameworks/Python.framework/Versions/3.4/lib/python3.4/site-packages/pip/_vendor/requests/sessions.py", line 468, in request
    resp = self.send(prep, **send_kwargs)
  File "/Library/Frameworks/Python.framework/Versions/3.4/lib/python3.4/site-packages/pip/_vendor/requests/sessions.py", line 576, in send
    r = adapter.send(request, **kwargs)
  File "/Library/Frameworks/Python.framework/Versions/3.4/lib/python3.4/site-packages/pip/_vendor/cachecontrol/adapter.py", line 46, in send
    resp = super(CacheControlAdapter, self).send(request, **kw)
  File "/Library/Frameworks/Python.framework/Versions/3.4/lib/python3.4/site-packages/pip/_vendor/requests/adapters.py", line 447, in send
    raise SSLError(e, request=request)
pip._vendor.requests.exceptions.SSLError: [SSL: TLSV1_ALERT_PROTOCOL_VERSION] tlsv1 alert protocol version (_ssl.c:600)

[brainwane]

I was right. :) You're affected by the TLS 1.0/1.1 deprecation mentioned in https://mail.python.org/pipermail/python-announce-list/2018-April/011885.html . Solution: upgrade pip using the bootstrapping method described in:

https://pip.pypa.io/en/latest/installing/

[ampersamd]

@brainwane Looks like you are indeed correct. I'm using TLS 1.0.
However, I'm still running into issues upgrading. I successfully upgraded my Python version to 3.6.5. Following the bootstrapping instructions you linked, it looks like pip 10.0.0 was installed but I'm still running pip 8.0.3. Not sure how I can force pip 10.0.0

$ curl https://bootstrap.pypa.io/get-pip.py -o get-pip.py
  % Total    % Received % Xferd  Average Speed   Time    Time     Time  Current
                                 Dload  Upload   Total   Spent    Left  Speed
100 1602k  100 1602k    0     0  3660k      0 --:--:-- --:--:-- --:--:-- 3667k
$ python get-pip.py
Collecting pip
  Downloading https://files.pythonhosted.org/packages/62/a1/0d452b6901b0157a0134fd27ba89bf95a857fbda64ba52e1ca2cf61d8412/pip-10.0.0-py2.py3-none-any.whl (1.3MB)
    100% |████████████████████████████████| 1.3MB 4.0MB/s 
matplotlib 1.3.1 requires nose, which is not installed.
matplotlib 1.3.1 requires tornado, which is not installed.
Installing collected packages: pip
  Found existing installation: pip 10.0.0
    Uninstalling pip-10.0.0:
Successfully installed pip-10.0.0
$ pip --version
pip 8.0.3 from /Library/Frameworks/Python.framework/Versions/3.4/lib/python3.4/site-packages (python 3.4)```

[jackton1]

Upgrade pip3 using.

curl https://bootstrap.pypa.io/get-pip.py | python3

Instead of pip install -U pip

For pip2
pip2 install --upgrade pip

[ampersamd]

@jackton1 The first suggestion did the trick. Many thanks!

[brainwane]

Great. :) If you think the problem's solved, please close the issue @ampersamd.

[pradyunsg]

Thanks @brainwane and @jackton1! :)

[Habens]

Hi folks,

I met the similar issue while trying to install opencv-python, and others package install success.

• OS: Windows10
• python: 3.7.0
• pip: 10.0.1

The package can be found via pip search, and the install error message is:

Could not find a version that satisfies the requirement opencv-python==3.4.1.15 (from versions: )
No matching distribution found for opencv-python==3.4.1.15

adding the -vvv output is:

Collecting opencv-python==3.4.1.15
  1 location(s) to search for versions of opencv-python:
  * https://pypi.org/simple/opencv-python/
  Getting page https://pypi.org/simple/opencv-python/
  Looking up "https://pypi.org/simple/opencv-python/" in the cache
  Current age based on date: 57
  Freshness lifetime from max-age: 600
  Freshness lifetime from request max-age: 600
  The response is "fresh", returning cached response
  600 > 57
  Analyzing links from page https://pypi.org/simple/opencv-python/
    Skipping link https://files.pythonhosted.org/packages/e3/09/6d175ca54a4fd3072b4575e971140ced19a96fffe75828358c72b29c6147/opencv_python-3.1.0.0-cp27-cp27m-macosx_10_6_intel.macosx_10_9_intel.macosx_10_9_x86_64.macosx_10_10_intel.macosx_10_10_x86_64.whl#sha256=d316c9660ed5f2625a69425c52d391dedd4df3fef11f2ed50dcce97f3e567827 (from https://pypi.org/simple/opencv-python/); it is not compatible with this Python
    ............    
    Skipping link https://files.pythonhosted.org/packages/88/ef/777a311a9044fa7b5760848e88b3bbf68d3e535a5a4b813cde839195af51/opencv_python-3.4.1.15-cp36-cp36m-win32.whl#sha256=76c732905bd84b84d7c6d8b924471a54d02088e649e006ad8abda4b630a5de93 (from https://pypi.org/simple/opencv-python/); it is not compatible with this Python
    Skipping link https://files.pythonhosted.org/packages/2b/31/cc5cf31258dc2cbb50dd1b046164add33804eab7af036d86aa68d45c7f6c/opencv_python-3.4.1.15-cp36-cp36m-win_amd64.whl#sha256=2cea809afe32cdccf97d66b131afc0fed80076244fb77b68ad9bf016d9cdc261 (from https://pypi.org/simple/opencv-python/); it is not compatible with this Python
Cleaning up...
Exception information:
Traceback (most recent call last):
  File "d:\program files\python\python37\lib\site-packages\pip\_internal\basecommand.py", line 228, in main
    status = self.run(options, args)
  File "d:\program files\python\python37\lib\site-packages\pip\_internal\commands\install.py", line 291, in run
    resolver.resolve(requirement_set)
  File "d:\program files\python\python37\lib\site-packages\pip\_internal\resolve.py", line 103, in resolve
    self._resolve_one(requirement_set, req)
  File "d:\program files\python\python37\lib\site-packages\pip\_internal\resolve.py", line 257, in _resolve_one
    abstract_dist = self._get_abstract_dist_for(req_to_install)
  File "d:\program files\python\python37\lib\site-packages\pip\_internal\resolve.py", line 210, in _get_abstract_dist_for
    self.require_hashes
  File "d:\program files\python\python37\lib\site-packages\pip\_internal\operations\prepare.py", line 245, in prepare_linked_requirement
    req.populate_link(finder, upgrade_allowed, require_hashes)
  File "d:\program files\python\python37\lib\site-packages\pip\_internal\req\req_install.py", line 307, in populate_link
    self.link = finder.find_requirement(self, upgrade)
  File "d:\program files\python\python37\lib\site-packages\pip\_internal\index.py", line 533, in find_requirement
    'No matching distribution found for %s' % req
pip._internal.exceptions.DistributionNotFound: No matching distribution found for opencv-python==3.4.1.15

Anyone have any suggestions?

[pradyunsg]

Yeah. It seems that OpenCV hasn't released any wheels for Python 3.7 yet, hence the error message.

[lock]

This thread has been automatically locked since there has not been any recent activity after it was closed. Please open a new issue for related bugs.