issue when we reset section

[pareshsojitra]

• click on the reset section button, after this the the "Save Changes" button going disabled, both the buttons.
• after clicking on reset button we can not save the data, i was going to fill the data in slide, but it can not save, because the save button was disabled.
• so, after reset section button we want to "shift + refresh" our browser screen.
• see the attachment for this error.

[dovy]

Can you look at your Javascript console and tell me the error you see there? Also please go to ~/wp-admin/tools.php?page=redux-support in your instance and submit a support URL and then post that here.

[dovy]

Here's a doc with details: http://docs.reduxframework.com/core/generating-a-support-hash/

[pareshsojitra]

There is no error i found in the "Javascript console", if you want to see this, just take one blank section, click on the "reset section" button, you can see that, i can give you the video recording for this issue, to help you, tell me if you want.!!

[kprovance]

Thank you for posting on the Redux Issue tracker. In order for us to begin debugging your issue, we need you to first generate a support URL. You can learn about how you generate that here: http://docs.reduxframework.com/core/generating-a-support-hash/

Please update this ticket with the support URL when you have it. Thank you.

[kprovance]

48 hours has passed since our request for more information. Since we have no heard back from you, we are closing this issue. Please feel free to open a new with the requested information, in the future, should the issue persists. Thanks!.

[anikitas]

Hello,

Have the same issue Redux Framework v3.5.4 embedded in Theme.
Trying the new Redux in a new Theme i'm developing.

ajax_save => true is included in the options tested only in localhost at the moment.

There is no javascript error in the console. I can make a few tests/debug if you want.

I know this ticket is closed, I can open a new ticket if you want to handle this in a different way :)
Thanasis

[anikitas]

I think in this case of reset, buttons are disabled and the action is reload.
There is no remove disable there as the rest of the cases.

Under: \assets\js\redux.js Line approx: 113

if ( response.action && response.action == "reload" ) {
    jQuery( '.redux-action_bar input' ).removeAttr( 'disabled' );
    location.reload();
}

I just added a line to remove the attribute also in this case and seems to work.
Doesn't make sense as it supposed to reload though, maybe an ajax thing.

[abukwaik]

Same issue too, i believe it's related to Firefox. I fixed it by adding true to location.reload();
location.reload(true); No need to remove the attribute.

[dovy]

Good to know! Adding it to the core with the true attribute. Great fix @abukwaik!

[anikitas]

Good news. I gave a quick and dirty solution :)
Yes that's true, boolean forces reload without caching.

[pareshsojitra]

it's true !