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FAQ and Troubleshooting
Reload the page tab after loading or updating the unpacked extension. Check host is in the platform list and enabled in the popup.
Call browsers_list, then browsers_bind with an online browserId. Ensure the extension shows connected to 127.0.0.1:8765.
Wrong or expired cem_ / ceb_ token. Regenerate with chat-export-server key new or re-enroll the browser from the dashboard.
Toggle allowCreate / allowDestructive in extension advanced settings and matching server gates.
Browser offline or tab closed. Reconnect extension; job lanes resume on reconnect.
Often after aggressive cache wipe or stale conversation URL. Open a fresh /i/grok thread, retry chat_ask or UI create; see open issue on grok-x submit.
v2.0.6+ uses a remembered folder (File System Access). Open popup Export settings, choose a default folder once, or allow Restore access after reloading the extension (prompt). If the API is unsupported, Chrome Downloads is used — disable Chrome setting “Always ask where to save each file”. Details: Saving and Shift modes.
Wait for the assistant message to finish rendering. For long threads use chat_cache_sync then chats_export.
Rebuild dashboard, copy public/ into chat-export-server/dashboard/public/, restart chat-export-server.
Export your data for portability. You are responsible for each provider's Terms of Service. Not legal advice.