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Incident Manager Hellper bot aims to orchestrate the process and resolution of incidents, reducing the time spent with manual tasks and ensuring that the necessary steps are fulfilled in the right order. Also, it facilitates the measurement of impact and response rate through metrics.
This service is part of the Redborder Incident Response Engine. Its task is simple: read keys from Memcached that are used to create incidents in the redborder-webui via API.