SuiteCRM es una aplicación para servidores de código libre y está orientado a la Administración de la Relación de Cliente. Está escrito en PHP.
Sell, market & service smarter with SuiteCRM the world’s number 1 Open Source CRM.
https://docs.suitecrm.com/admin/
https://suitecrm.com/what-is-suitecrm/
- https://apps.nextcloud.com/apps/integration_suitecrm
- https://github.com/julien-nc/integration_suitecrm
SuiteCRM is an open source Customer Relationship Management (CRM) software solution that provides a 360-degree view of your customers and business.
Making it easy for your Sales, Marketing and Customer Service departments to discover key information that will help you grow, retain and delight your customers.
SuiteCRM has all the features you need to accelerate your business growth and provide exceptional customer experiences:
- Sales: Improve sales and grow your pipeline with our sales automation modules. Model your sales process using our tools to increase lead conversion rates, send personalised quotes and prioritise which opportunities you should be pursuing next.
- Marketing: Use our CRM to grow your brand awareness. Use custom fields to model your personas and successfully segment your data using our Target Lists module. Create engaging campaigns to send marketing content and automate marketing tasks.
- Reports: Our Reports module allows users to build, generate and manage reports based on real time data. Teams can gather data from any module within your CRM to generate reports that will display vital information for your business in real-time.
- Dashboard: Monitor the business data that is important to you at a glance, with personalised real-time dashboards for you and your users.
- Customer: Get a 360-degree view of your customer base at any given time. Use insights to build strong and lasting relationships.
- Workflow: Automate key actions based on previously set conditions within the CRM and free your teams of time-consuming admin tasks.
- Activity Management: Record and automate key touchpoints with your customers with our Calls, Meetings, Tasks and Notes modules. Our personal and shared calendars allow your users to keep track of their day to day and never miss a client appointment!
- Case Management: Our Case Management modules & self service portal allows users to successfully manage customer issues. Manage all correspondence within the case, use workflow to track resolution times and monitor case categories to understand the problems your customers face.
- Configuration Studio: Our solution comes equipped with a range of System Admin tools which allows you to make your CRM your own, without development! Add new fields, customise layouts and even create whole new modules is just a taste of what you can achieve!
Para asegurarnos del éxito del proyecto nuestro equipo llevará a cabo el análisis de los requerimientos internos de las diferentes áreas de negocio, proceso que se llevará a cabo con la participación de los usuarios clave de la empresa y nuestros ingenieros.
La implementación de la solución CRM es el siguiente paso natural después de la consultoría. Aquí realizaremos el grueso del trabajo de la personalización del CRM a las necesidades de tus areas de negocio. Además se realizarán las integraciones necesarias tanto de plugins, herramientas de marketing y de telefonía, si lo necesitas.
Despues de la Implementación realizaremos una formación a medida de las necesidades de tu empresa para que los usuarios se familiaricen con la nueva herramienta y puedan sacar el máximo rendimiento a la misma..
Siempre estaremos a tu lado para cualquier necesidad que se pueda plantear alrededor de la solución que te hemos facilitado. Contarás con un moderno sistema de soporte con el que comunicarte con nuestros técnicos.