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Provide support issue32 help #118

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Provide support issue32 help #118

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ProvideSupport-Issue32-Help
jmcsorle Feb 10, 2017
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Location-OriginalIssue-Help32
jmcsorle Feb 10, 2017
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ProvideSupport-Help32-ReferenceNonNumeric
jmcsorle Feb 10, 2017
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35 changes: 29 additions & 6 deletions guidelines/index.html
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Expand Up @@ -822,6 +822,13 @@ <h4>Help</h4>
<p><a>Context-sensitive help</a> is available.</p>
</section>

<section class="sc">
<h4>Provide Support</h4>
<p class="conformance-level">AA</p>
<p class="change">Content is provided that helps users understand complex information, long documents, numerical information, relative and cardinal directions (North, South, East, and West), forms and non-standard controls.</p>
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  • Change "that helps" to "to help". It's a subtle edit, but means the difference between proving you provided help, and proving you actually helped users (which, of course, cannot be guaranteed even with usability testing).
  • Is it necessary to repeat "(north, south, east, and west)" here if it is being defined in the glossary?
  • Change "complex information" to "complex relationships" (see my glossary suggestion)

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Thanks - good ideas

<p><a>Context-sensitive help</a> is available.</p>
</section>

<section class="sc">
<h4>Error Prevention (All)</h4>
<p class="conformance-level">AAA</p>
Expand Down Expand Up @@ -895,7 +902,7 @@ <h3>Only Accessibility-Supported Ways of Using Technologies</h3>

<section id="cc5">
<h3>Non-Interference</h3>
<p>If <a> technologies </a> are used in a way that is not <a>accessibility supported</a>, or if they are used in a non-conforming way, then they do not block the ability of users to access the rest of the page. In addition, the <a>Web page</a> as a whole continues to meet the conformance requirements under each of the following conditions:</p>
<p>If <a>technologies </a> are used in a way that is not <a>accessibility supported</a>, or if they are used in a non-conforming way, then they do not block the ability of users to access the rest of the page. In addition, the <a>Web page</a> as a whole continues to meet the conformance requirements under each of the following conditions:</p>
<ol>
<li>when any technology that is not <a>relied upon</a> is turned on in a user agent,</li>
<li>when any technology that is not relied upon is turned off in a user agent, and</li>
Expand Down Expand Up @@ -1073,8 +1080,12 @@ <h1>Glossary</h1>
<dt><dfn>blocks of text</dfn></dt>
<dd>
<p>more than one sentence of text</p>
</dd>
<dt><dfn>CAPTCHA</dfn></dt>
</dd>
<dt><dfn>cardinal directions</dfn></dt>
<dd>
<p>Points of the Compass (North, South, East and West)</p>
</dd>
<dt><dfn>CAPTCHA</dfn></dt>
<dd>
<p>initialism for "Completely Automated Public Turing test to tell Computers and Humans Apart"</p>
<p>CAPTCHA tests often involve asking the user to type in text that is displayed in an obscured image or audio file.</p>
Expand Down Expand Up @@ -1153,7 +1164,11 @@ <h1>Glossary</h1>
<p>When there is a border around the letter, the border can add contrast and would be used in calculating the contrast between the letter and its background. A narrow border around the letter would be used as the letter. A wide border around the letter that fills in the inner details of the letters acts as a halo and would be considered background.</p>
<p>WCAG conformance should be evaluated for color pairs specified in the content that an author would expect to appear adjacent in typical presentation. Authors need not consider unusual presentations, such as color changes made by the user agent, except where caused by authors' code.</p>
</dd>
<dt><dfn>correct reading sequence</dfn></dt>
<dt><dfn>complex information</dfn></dt>
<dd>
<p>Something with at least 3 parts where at least 2 of those parts interact with each other in multiple ways.</p>
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Maybe change this to "complex relationships" to make it less abstract and ambiguous? Then a definition like this might work:

connections between at least 3 objects, concepts, or people, where at least 2 of those parts interact with each other in multiple ways

</dd>
<dt><dfn>correct reading sequence</dfn></dt>
<dd>
<p>any sequence where words and paragraphs are presented in an order that does not change the meaning of the content</p>
</dd>
Expand Down Expand Up @@ -1272,7 +1287,11 @@ <h1>Glossary</h1>
<p>A broadcast delay is a short (usually automated) delay, for example used in order to give the broadcaster time to queue or censor the audio (or video) feed, but not sufficient to allow significant editing.</p>
<p>If information is completely computer generated, it is not live.</p>
</dd>
<dt><dfn>lower secondary education level</dfn></dt>
<dt><dfn>long documents</dfn></dt>
<dd>
<p>300 words or more</p>
</dd>
<dt><dfn>lower secondary education level</dfn></dt>
<dd>
<p>the two or three year period of education that begins after completion of six years of school and ends nine years after the beginning of <a>primary education</a></p>
<p>This definition is based on the International Standard Classification of Education [[UNESCO]].</p>
Expand All @@ -1298,7 +1317,11 @@ <h1>Glossary</h1>
<dd>
<p>navigated in the order defined for advancing focus (from one element to the next) using a <a>keyboard interface</a></p>
</dd>
<dt><dfn>non-text content</dfn></dt>
<dt><dfn>non-numerical value</dfn></dt>
<dd>
<p>a value that does not rely on understanding numerical concepts and is not expressed in numbers</p>
</dd>
<dt><dfn>non-text content</dfn></dt>
<dd>
<p>any content that is not a sequence of characters that can be <a>programmatically determined</a> or where the sequence is not expressing something in <a>human language</a></p>
<p>This includes <a>ASCII Art</a> (which is a pattern of characters), emoticons, leetspeak (which uses character substitution), and images representing text</p>
Expand Down