Smooch Channel Transfer Examples

This project shows how to use Smooch's channel transfer feature to link a user across multiple messaging channels. This project highlights two ways this can be done:

1. Moving a user from a social channel like Facebook Messenger to an embedded chat in a Web app.

2. Moving a user from a web chat to a social channel like Facebook Messenger.

For more information on this feature, see this guide.

Get started

1. Create a config.json file in the project's root based on the contents of config.json.example.

2. Configure a webhook to point from your Smooch app to a publicly accessible endpoint, /api/webhooks, on this service.

3. Change directory to either social-to-web or web-to-social and npm install and npm start to run the project.

Trying social-to-web

1. Make sure you have a social channel like Facebook Messenger configured on your Smooch app.

2. Visit that channel as an end-user and send a message.

Trying web-to-social

1. Make sure you have a social channel like Facebook Messenger configured on your Smooch app.

2. In your browser, visit localhost:8000, or whatever host this service is deployed to, and initiate a conversation over the Web messenger.