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FAQ & Troubleshooting
Common questions, solutions and guides for BKPOWER UPS, voltage stabilizer, CVT, inverter and soft starter.
Q1: Where can I download the latest BKPOWER product manuals? A: All official technical documents are available in our GitHub repository: 👉 BKPOWER Docs Repository You can also download from our official website: www.bkpowers.com
Q2: How to get the wiring diagram for my BKPOWER equipment? A: Wiring diagrams are included in the product manual/catalog. You can find the document in the corresponding folder of the repository:
- UPS wiring diagrams: UPS Documents
- Stabilizer/CVT wiring diagrams: Stabilizer Documents
Q3: How to install the BK-H11 series high-frequency online UPS? A: Please refer to the official installation manual: 👉 BK-H11 UPS Manual
Q4: My UPS shows an alarm code, how to troubleshoot it? A: Common alarm codes and solutions are listed in the "Troubleshooting" chapter of your UPS manual. If you cannot find the solution, please contact our technical support via the official website.
Q5: How to calibrate the BK-SBW servo voltage stabilizer? A: Calibration steps are detailed in the BK-SBW stabilizer manual: 👉 BK-SBW Stabilizer Manual
Q6: My BK-ZBW contactless stabilizer keeps alarming, what should I check first? A: Please check:
- Input voltage range (ensure it is within the stabilizer's working range)
- Load connection (confirm no short circuit or overload)
- Ventilation and cooling fan operation If the alarm persists, please contact our support team.
Q7: How to set the parameters for the BK-7HR soft starter? A: Parameter setting guide is included in the BK-7HR product catalog in the repository.
If you cannot find the answer here, please submit an issue in the repository or contact us via our official website.