Asset packing failed: file packing script failed with non zero return code (11)

[virare]

Describe the bug

When I try to load the model through the addon, I see a message.
Asset packing failed: file packing script failed with non zero return code (11)
It's not the first time I've uploaded models, but I've never seen this before.
What could this be related to?

Expected behavior

No response

Screenshots/video

Logs

Read prefs: C:\Users\Virare\AppData\Roaming\Blender Foundation\Blender\3.4\config\userpref.blend
register
register_class(...):
Warning: 'MaxivzTools_PT_Panel' doesn't have upper case alpha-numeric prefix
blenderkit addon: Verbose is enabled
blenderkit addon: Read in JSON settings from file
register_class(...):
Warning: 'Exr_Auto_Pass_Saver_Panel' does not contain 'PT' with prefix and suffix
dreamstudio addon: Verbose is enabled
dreamstudio addon: Read in JSON settings from file
register_class(...):
Warning: 'panel.stability_image_editor' does not contain 'PT' with prefix and suffix
register_class(...):
Warning: 'panel.stability_3D' does not contain 'PT' with prefix and suffix
register_class(...):
Warning: 'RenderOptionsPanelSection3DEditor' does not contain 'PT' with prefix and suffix
register_class(...):
Warning: 'RenderOptionsPanelSectionImageEditor' does not contain 'PT' with prefix and suffix
register_class(...):
Warning: 'AdvancedOptionsPanelSection3DEditor' does not contain 'PT' with prefix and suffix
register_class(...):
Warning: 'AdvancedOptionsPanelSectionImageEditor' does not contain 'PT' with prefix and suffix
init
init
blenderkit updater: Running background check for update
blenderkit addon: Starting background checking thread
blenderkit addon: Checking for update now in background
blenderkit addon: Checking for update function
blenderkit addon: Read in JSON settings from file
blenderkit addon: Determined it's not yet time to check for updates
blenderkit addon: Aborting check for updated, check interval not reached
blenderkit addon: Finished check update, doing callback
blenderkit addon: Running background update callback
blenderkit addon: BG thread: Finished check update, no callback
blenderkit INFO: Daemon server starting on address http://127.0.0.1:62485, log file for errors located at: C:\Users\Virare\blenderkit_data\daemon/daemon-62485.log [16:58:15.548, daemon_lib.py:455]
blenderkit INFO: Daemon is running! [16:58:16.111, timer.py:73]
blenderkit INFO: Connected to www.blenderkit.com [16:58:16.112, daemon_lib.py:335]
Read blend: D:\Bath salt\blenderkit\Bath salt-2.blend
init
init
Info: Total files 6 | Changed 5 | Failed 0
Info: Saved "export_blenderkit.blend"
blenderkit INFO: Metadata upload successfull [16:59:45.218, upload.py:1135]
blenderkit ERROR: Upload has failed: Asset packing failed: file packing script failed with non zero return code (11) [16:59:47.448, upload.py:1122]
Info: Total files 6 | Changed 5 | Failed 0
Info: Saved "export_blenderkit.blend"
Traceback (most recent call last):
File "C:\Users\Virare\AppData\Roaming\Blender Foundation\Blender\3.4\scripts\addons\blenderkit\timer.py", line 92, in daemon_communication_timer
handle_task(task)
File "C:\Users\Virare\AppData\Roaming\Blender Foundation\Blender\3.4\scripts\addons\blenderkit\timer.py", line 143, in handle_task
return upload.handle_asset_metadata_upload(task)
File "C:\Users\Virare\AppData\Roaming\Blender Foundation\Blender\3.4\scripts\addons\blenderkit\upload.py", line 1132, in handle_asset_metadata_upload
asset.asset_base_id = task.data['asset_data']['assetBaseId']
KeyError: 'assetBaseId'
blenderkit ERROR: Upload has failed: Asset packing failed: file packing script failed with non zero return code (11) [17:01:50.506, upload.py:1122]
Info: Bath Salh packaging moved to Collection 1

Info: pack-bath-salt moved to Collection 1

Info: Saved "Bath salt-2.blend"

Info: Saved "Bath salt-2.blend"

Info: Total files 6 | Changed 5 | Failed 0
Info: Saved "export_blenderkit.blend"
blenderkit INFO: Metadata upload successfull [17:04:09.926, upload.py:1135]
blenderkit ERROR: Upload has failed: Asset packing failed: file packing script failed with non zero return code (11) [17:04:11.958, upload.py:1122]
Info: Total files 6 | Changed 5 | Failed 0
Info: Saved "export_blenderkit.blend"
blenderkit INFO: Metadata upload successfull [17:05:33.124, upload.py:1135]
blenderkit ERROR: Upload has failed: Asset packing failed: file packing script failed with non zero return code (11) [17:05:36.169, upload.py:1122]

Environment

• BlenderKit version: 3.5.2.230307
• Blender version: 3.4.1
• Operating system: Windows 10 Pro 22H2 Windows Feature Experience Pack 120.2212.4190.0
• additional specifics?

Additional information

No response

[agajdosi]

Hi @virare, thank you for the report. It's unfortunate but in the case you have reported the add-on does not print enough information and so it is right now impossible to investigate the reason (I am not able to reproduce your issue on my local machine). I have thus created a change in the add-on which prints much more information about the problem.

Could you please try this add-on build:
blenderkit-PR610-2023-04-05--09-48-24.zip and paste here contents of daemon log if the issue persists? This version also contains new features and fixes we were adding in last two months, so there is chance it will fix your problem. But if it does not, the please look for the daemon log and paste it in here, I will then investigate it.

Hi @ , thank you for your report. I am sorry for the inconvenience you face with the BlenderKit add-on. To effectively help you with the issue we will however need more detailed information about the problem and so I would like to ask you to send us complete Blender logs of the issue. Please follow the steps below corresponding to your operating system to get all the detailed logs of the issue and paste it in here as reply to this issue. The daemon log file located at: C:\Users\<your-username>\blenderkit_data\daemon\daemon-62485.log. The number can be different if you have changed the daemon port setting in the preferences.

Looking forward to your reply.

[virare]

Hi @agajdosi
After installing the new version of blenderkit everything worked. Thanks a lot!

[agajdosi]

@virare Great to hear that! These changes will ship in normal release in BlenderKit 3.6.0. Closing this issue. Happy Blendering!