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How to Create a GitHub Ticket Regarding Cockatrice

ebbit1q edited this page Jan 1, 2022 · 3 revisions

Awesome! If you are here, you are trying to help us make Cockatrice better. Thanks. We appreciate that!

To create a ticket you can follow the below steps.

Step 1: Go to https://github.com/join and create an account. If you already have a GitHub account, you are all set to go right to step 2.

Step 2: Go to https://github.com/Cockatrice/Cockatrice/issues and browse the current open issues to see if your issue has already been reported. If it has, feel free to click on the ticket and leave a comment that you're experiencing the same issue.

You can search issues by using the search box above issues and searching for related terms. Below, you can see a search that shows all issues related to full screen:

If you couldn't find your issue, then it's time to click on the New Issue button.

Step 3: You'll see a selection of possible issue types to create, we have special templates if you are reporting e.g. a Bug or Feature Request. Select the Get Started button for the appropriate option. If you're uncertain, select the first option.

Step 4: Copy the top part of the debug log, before the separator line into your report. This section contains important information, like your operating system and version of cockatrice. You can find the debug log in the top menu furthest to the right, labeled "Help". In case you're unable to run the client write down your operating system and version, and which download you used.

Step 5: Add to the ticket, explain what happened, the steps you took that led to the problem, and anything else relevant to the issue.

Once you've done all of these steps, you're good to go and should publish the ticket so a developer can start looking for a potential fix. Check in later in case we ask you to provide more information.

Thanks again for helping us improve Cockatrice!

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