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Troubleshooting

Crypto Morin edited this page Jul 5, 2020 · 59 revisions

You can report bugs in the Spigot's Discussons or you can join the Discord server.

Before Reporting

Before reporting bugs, let's make sure about a few things. You don't need to do this all, but it's recommended.

  • You're using Java 8 or 11
  • Make sure you're not in admin mode.
  • You're using the latest version of that minor update. For example, the plugin doesn't support 1.14, 1.14.1, 1.14.2 and 1.14.3 It only supports 1.14.4 which is the latest version of 1.14
  • Make sure you're using the latet dev-build Dev-builds are accessible in the discord server. The version on the Spigot isn't a dev-build.
  • You're using Spigot or Paper. Other forks might cause problems.
  • Check if other plugins might be causing this issue.
  • Check if your issue is related to a broken config file.
  • Some corrupted data errors automatically fix themselves after occurring once. They usually come with a message before the error.

Reporting

  • Explain your issue, don't just leave the error.
  • When you're reporting a bug, please make sure to include the whole error, DO NOT cut the error. Some errors also have a message before them, make sure to include those as well when reporting.
  • When sending errors use Pastebin, don't send me text files or another pasting website.
  • Specify your server version and build. In most cases this is already in the error. It's not really necessary. (You can get that in /ver command)
  • Reproduction steps are always a plus.

Timings

If you're experiencing lag in your server, you need to get a timings report. I do not accept Spigot timings as it's not really helpful. Using Paper timings is a better way.

Now, to start timings, you have to turn it on by using /timings on command, then you'll have to wait at least 10 minutes for it to gather accurate information. Once the 10 minutes is done, get a report using /timings paste command. Now you'll get a link. Report that link to the developer.

Note that the only part of the plugin that is known to be laggy is turrets. The rest of the plugin is completely optimized using the latest techniques (unless it's a bug) If you increased your turret limit per land or changed their settings in Turrets folder unreasonably, I cannot help.

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