|
2 | 2 | title: Privacy policy |
3 | 3 | --- |
4 | 4 |
|
5 | | -#### 1. **Service Provider** |
| 5 | +#### 1. **Service Provider** |
| 6 | + |
6 | 7 | The data controller is **Teonite Services spółka z ograniczoną odpowiedzialnością**, with its registered office in Szczecin, Poland, at ul. Cyfrowa 6/317, 71-441 Szczecin. The company can be contacted at **support@defguard.net**. |
7 | 8 |
|
8 | | -#### 2. **Collected Data** |
9 | | -We collect the following personal data: |
10 | | -- **Email address**: Provided during purchase for license delivery and invoicing. |
11 | | -- **Billing information**: Necessary to issue invoices. |
12 | | -- **Support inquiries**: Information provided during communication with our support team. |
| 9 | +#### 2. **Collected Data** |
| 10 | + |
| 11 | +We collect the following personal data: |
| 12 | + |
| 13 | +- **Email address**: Provided during purchase for license delivery and invoicing. |
| 14 | +- **Billing information**: Necessary to issue invoices. |
| 15 | +- **Support inquiries**: Information provided during communication with our support team. |
13 | 16 |
|
14 | 17 | We do not process or store payment details, which are handled by the payment processor. |
15 | 18 |
|
16 | | -#### 3. **Purpose of Data Processing** |
17 | | -Your data is processed for: |
18 | | -- Fulfilling contractual obligations, including license delivery and support. |
19 | | -- Issuing invoices. |
20 | | -- Ensuring proper service functionality. |
21 | | -- Responding to support requests. |
22 | | - |
23 | | -#### 4. **Cookies Usage** |
24 | | -We use cookies to improve user experience and for analytics purposes. This includes: |
25 | | -- **Essential cookies**: Necessary for the website's operation. |
26 | | -- **Google Analytics cookies**: To collect anonymous data on website usage, such as: |
27 | | - - User interactions (page views, clicks). |
28 | | - - Device and browser information. |
29 | | - - Geographical location (approximate). |
30 | | - - Traffic sources (referring websites). |
31 | | - |
32 | | -You can manage cookies through your browser settings. For more information about Google Analytics data collection, visit [Google's Privacy Policy](https://policies.google.com/privacy). |
33 | | - |
34 | | -#### 5. **Data Retention** |
35 | | -- Billing and transaction data: Retained for legal and tax purposes for 5 years. |
36 | | -- Support data: Retained for 2 years after the last interaction. |
| 19 | +#### 3. **Purpose of Data Processing** |
| 20 | + |
| 21 | +Your data is processed for: |
| 22 | + |
| 23 | +- Fulfilling contractual obligations, including license delivery and support. |
| 24 | +- Issuing invoices. |
| 25 | +- Ensuring proper service functionality. |
| 26 | +- Responding to support requests. |
| 27 | + |
| 28 | +#### 4. **Cookies Usage** |
| 29 | + |
| 30 | +We use cookies to improve user experience and for analytics purposes. This includes: |
| 31 | + |
| 32 | +- **Essential cookies**: Necessary for the website's operation. |
| 33 | +- **Google Analytics cookies**: To collect anonymous data on website usage, such as: |
| 34 | + - User interactions (page views, clicks). |
| 35 | + - Device and browser information. |
| 36 | + - Geographical location (approximate). |
| 37 | + - Traffic sources (referring websites). |
| 38 | + |
| 39 | +You can manage cookies through your browser settings. For more information about Google Analytics data collection, visit [Google's Privacy Policy](https://policies.google.com/privacy). |
| 40 | + |
| 41 | +#### 5. **Data Retention** |
| 42 | + |
| 43 | +- Billing and transaction data: Retained for legal and tax purposes for 5 years. |
| 44 | +- Support data: Retained for 2 years after the last interaction. |
37 | 45 | - Google Analytics data: Retained as per Google's standard policies (currently up to 26 months). |
38 | 46 |
|
39 | | -#### 6. **Data Sharing** |
40 | | -We do not sell or share your data with third parties, except: |
41 | | -- Payment processors for payment verification. |
42 | | -- Legal authorities when required by law. |
43 | | -- Google Analytics (anonymous usage data). |
| 47 | +#### 6. **Data Sharing** |
| 48 | + |
| 49 | +We do not sell or share your data with third parties, except: |
| 50 | + |
| 51 | +- Payment processors for payment verification. |
| 52 | +- Legal authorities when required by law. |
| 53 | +- Google Analytics (anonymous usage data). |
| 54 | + |
| 55 | +#### 7. **Your Rights** |
44 | 56 |
|
45 | | -#### 7. **Your Rights** |
46 | | -You have the right to: |
47 | | -- Access your data. |
48 | | -- Correct or delete your data. |
49 | | -- Restrict data processing. |
50 | | -- Withdraw consent for non-essential cookies. |
| 57 | +You have the right to: |
| 58 | + |
| 59 | +- Access your data. |
| 60 | +- Correct or delete your data. |
| 61 | +- Restrict data processing. |
| 62 | +- Withdraw consent for non-essential cookies. |
51 | 63 |
|
52 | 64 | To exercise your rights, contact **support@defguard.net**. |
53 | 65 |
|
54 | | -#### 8. **Security Measures** |
| 66 | +#### 8. **Security Measures** |
| 67 | + |
55 | 68 | We implement appropriate technical and organizational measures to protect your data against unauthorized access, alteration, or destruction. |
56 | 69 |
|
57 | | -#### 9. **Changes to the Privacy Policy** |
| 70 | +#### 9. **Changes to the Privacy Policy** |
| 71 | + |
58 | 72 | Changes to this Privacy Policy take effect 24 hours after publication. |
59 | 73 |
|
60 | | -#### 10. **Governing Law** |
| 74 | +#### 10. **Governing Law** |
| 75 | + |
61 | 76 | This Privacy Policy is governed by Polish law. Any disputes will be resolved in the courts competent for the service provider's registered office (Szczecin, Poland). |
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