Docker version v2.2.3 constantly gets "redis disconnected" error despite correct network setup #2074
Description
Welcome!
- Yes, I have searched for similar issues on GitHub and found none.
What did you do?
Hello,
I am having trouble getting the QR code to appear. The evolution-api container logs are constantly spammed with ERROR [Redis] [string] redis disconnected.
I have confirmed this is not a networking issue. I have a full Docker Compose stack running with postgres and redis/redis-stack-server.
Diagnostic Steps I Have Taken:
From inside the evolution-api container (docker compose exec evolution-api /bin/sh):
ping redis succeeds.
nc -vz redis 6379 succeeds.
This proves that the container can resolve the Redis hostname and open a TCP connection to the port. The problem seems to be internal to the application's Redis client.
Here are my logs:
evolution-api | [Evolution API] [Md. Hasibur Rahman] v2.2.3 295 - Sun Oct 12 2025 03:33:33 INFO [ChannelStartupService] [string] Browser: Evolution API,Chrome,6.10.14-linuxkit
evolution-api | [Evolution API] [Md. Hasibur Rahman] v2.2.3 295 - Sun Oct 12 2025 03:33:33 INFO [ChannelStartupService] [string] Baileys version env: 2,3000,1015901307
evolution-api | [Evolution API] [Md. Hasibur Rahman] v2.2.3 295 - Sun Oct 12 2025 03:33:33 INFO [ChannelStartupService] [string] Group Ignore: false
evolution-api | [Evolution API] v2.2.3 295 - Sun Oct 12 2025 03:33:33 ERROR [Redis] [string] redis disconnected
evolution-api | [Evolution API] v2.2.3 295 - Sun Oct 12 2025 03:33:33 ERROR [Redis] [string] redis disconnected
evolution-api | [Evolution API] v2.2.3 295 - Sun Oct 12 2025 03:33:34 ERROR [Redis] [string] redis disconnected
evolution-api | [Evolution API] v2.2.3 295 - Sun Oct 12 2025 03:33:34 ERROR [Redis] [string] redis disconnected
evolution-api | [Evolution API] v2.2.3 295 - Sun Oct 12 2025 03:33:35 ERROR [Redis] [string] redis disconnected
Here is my docker-compose.yml file:
version: '3.8'
services:
postgres:
image: postgres:13
container_name: postgres
restart: always
environment:
POSTGRES_USER: postgres
POSTGRES_PASSWORD: mypassword
POSTGRES_DB: evolution_api
volumes:
- evolution_pg_data:/var/lib/postgresql/data
networks:
- evolution-net
redis:
image: redis/redis-stack-server
container_name: redis
restart: always
networks:
- evolution-net
evolution-api:
image: atendai/evolution-api
container_name: evolution-api
restart: always
ports:
- "8080:8080"
environment:
AUTHENTICATION_API_KEY: "change-me"
DATABASE_PROVIDER: "postgresql"
DATABASE_CONNECTION_URI: "postgresql://postgres:mypassword@postgres:5432/evolution_api"
CACHE_PROVIDER: "redis"
CACHE_HOST: "redis"
CACHE_PORT: "6379"
volumes:
- evolution_store:/evolution/store
- evolution_instances:/evolution/instances
networks:
- evolution-net
depends_on:
- postgres
- redis
volumes:
evolution_pg_data:
evolution_store:
evolution_instances:
networks:
evolution-net:
What did you expect?
Solution Need
What did you observe instead of what you expected?
Solution Need
Screenshots/Videos
No response
Which version of the API are you using?
Solution Need
What is your environment?
Windows
Other environment specifications
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If applicable, paste the log output
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Additional Notes
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