"Project Access Restricted" shown incorrectly for user on an Active Paid Plan (Basic/Standard)

[opadeals]

Can we access your project?

• I give permission for members of the FlutterFlow team to access and test my project for the sole purpose of investigating this issue.

Current Behavior

The system is incorrectly applying the "archived free project" restriction to my account. When attempting to open a project, the error screen "Project Access Restricted" is displayed, completely blocking access and preventing me from working.

Expected Behavior

Users with a paid plan (Basic/Standard, $31/month) should have immediate access to all their projects, including those previously archived under the Free plan, as the subscription grants Unlimited Projects.

Steps to Reproduce

1. Log in to the affected account.
2. Navigate to the Dashboard.
3. Click on any affected project.
   4 .The "Project Access Restricted" screen appears.

Reproducible from Blank

• The steps to reproduce above start from a blank project.

Bug Report Code (Required)

NOT APPLICABLE. I cannot generate the Bug Report Code because the error occurs before I can access the editor's Widget Tree. I am unable to open any project to generate this code. This confirms the issue is at the account/licensing level, not widget-specific.

Visual documentation

Environment

- FlutterFlow version: Latest Web version (Cannot confirm exact version as I am blocked from entering any project).

- Platform (e.g. Web, MacOS Desktop): Web

- Browser name and version (web): Google Chrome 140.0.7339.208

- Operating system and version (desktop): Microsoft Windows 10 Pro

Additional Information

No response

[Alezanello]

Hi there!

Thank you for reporting this issue. I’ll check in with our engineering team and get back to you as soon as I have an update.

[Alezanello]

Closing this issue since we haven't heard back from you. If you are still facing the problem please submit a new issue. Thank you!