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9 changes: 6 additions & 3 deletions docs/support/techpass-status.md
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Expand Up @@ -10,14 +10,17 @@ No scheduled maintenance!

## Ongoing incidents

| **Date** | 4 June 2025 |
|---|---|
| **Incident summary** | We are currently facing issues with Intune. We have identified the root cause and are working closely with Microsoft to resolve the issue.<br><br>**Impact**<br>- New users onboarding to SEED may be affected.<br><br>If you encounter access issues, please [raise a support ticket](https://go.gov.sg/seed-techpass-support).<br><br>*Posted on: 4 June 2025, 2:10 PM SGT* |
No ongoing incident!



## Previous incidents

**| Date | 4 June 2025 |
|------|--------------|
| **Issue summary** | The Intune issue affecting new user onboarding to SEED has been **resolved as of 6:57 PM SGT**. <br><br>**Impact**: New users onboarding to SEED via TechPass may have experienced access issues earlier today. <br><br>The issue has been fixed, and onboarding is now functioning normally. <br><br>**For more assistance**: Create an [incident support request](https://go.gov.sg/seed-techpass-support). |
**

| **Date** | 22 January 2025 |
|---|---|
| **Incident summary** | At **11:58 AM (SGT)** today, TechPass users reported being unable to log in to the TechPass portal.<br><br>**Impact**<br>- Users were unable to access the TechPass portal during the incident.<br>- Access to downstream services was unaffected.<br><br>**Resolution**<br>- The issue has been resolved, and users can now log in successfully.<br><br>*Posted on: 22 January 2025, 12:30 SGT* |
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