Skip to content

Conversation

@fdisperati-invoca
Copy link

@fdisperati-invoca fdisperati-invoca commented Dec 4, 2025

Default prompt voices are not indicated. Instead, added a text to explain that defaults are selected based on the campaign country.

RANG-193

PRs for other API versions

Checklist

  • Find the Service owning team for these changes, and tag the team as "Reviewers" on this PR
  • Test the documentation changes on readthedocs as a private branch
  • If changing general content, have agreement on whether to apply to latest version or all versions (if all versions, provide links to the related PRs below)

Default prompt voices are not indicated. Instead, added a text to explain that defaults
are selected based on the campaign country.
Copy link
Contributor

@abhig10 abhig10 left a comment

Choose a reason for hiding this comment

The reason will be displayed to describe this comment to others. Learn more.

:shipit:


To use a particular prompt voice for your campaign, set ``"tts_voice_talent_id"`` on the IVR. See the tables in the **Conditions** section below to determine which prompt voice to use. (Make sure to reference *only* the table that corresponds to the language of your campaign.)

If no voice is provided, a default voice will be selected based on the Campaign Country.
Copy link
Contributor

Choose a reason for hiding this comment

The reason will be displayed to describe this comment to others. Learn more.

I'm not sure if we need to highlight this more. But since we didn't before, I think it's alright.

Copy link
Author

Choose a reason for hiding this comment

The reason will be displayed to describe this comment to others. Learn more.

You know what, you're right. I'll remove it, no need to talk about defaults at all.

This page is specifically meant for customizing the voice, we're not interested in explaining what the defaults are.

Updating all PRs.

Sign up for free to join this conversation on GitHub. Already have an account? Sign in to comment

Labels

None yet

Projects

None yet

Development

Successfully merging this pull request may close these issues.

3 participants