Admin Overview

How the admin dashboard (https://admin.example.com) is organised.

Layout

• Sidebar (left) — the five sections of the admin. Click a section to open it; its pages are listed underneath.
• Top of every page — the tabs of the current section. They always show all pages of the section, so you can switch between e.g. All Orders and Withdrawals without going back to the sidebar.
• Top right
  • your account (username and email) — change your username, email and password
  • logout
• Bottom left
  • Open Storefront (orange) — opens your shop in a new browser tab
  • PostgreSQL Active — the shop is connected to its database

Admins and editors only see the sections they were given in Settings → Admin Users & Access; superadmins see everything.

Sections and tabs

Overview & Analytics

Tab	What it is for
Executive Overview	Sales, orders, average order value, active products and low stock at a glance; latest orders with invoice and slip
Purchase Analysis	Sales, net sales, shipping, products and traffic over a chosen period

Products

Tab	What it is for
Products & BOM	Products, variants, prices, images and their parts (bill of materials)
Categories Tree	Categories and subcategories
Logistics & Stock	All products and parts with storage location, stock adjustments and low-stock filters
Promo & Discount Codes	Coupons
Product Reviews	Approve or reject reviews from verified buyers — see Reviews

Orders & Slips

Tab	What it is for
All Orders	Order details, payment status, shipping with tracking number, refunds and cancellations, invoices and slips as PDF
Withdrawals	Withdrawals sent with the withdrawal button in the shop — see Withdrawals

Storefront & Design

Tab	What it is for
Hero & Carousels	Logo, header and the banners on the home page
Navigation Menus	Header and footer menus
Policy CMS (Markdown)	Legal notice, terms, withdrawal policy, privacy policy, shipping and cookie pages
Cookie Consent	The cookie banner
Newsletter	Write, test and send newsletters — see Newsletter

Settings

Tab	What it is for
Store Identity & Legal	Shop name, address, tax, currency, order numbers, logo
Payment Providers	Stripe and PayPal
Email & Auth Policies	Mail server, test emails, customer accounts, alert recipients
Shipping & Delivery	Carriers, zones and rates
Media Library	Images and files
Admin Users & Access	Admin accounts and which sections they may use
Export & Backups	Automatic backups, restore, JSON export/import, media ZIP
System & Updates	Updates and domains (superadmins)
Shop Features & Legal	Optional features (reviews, newsletter, withdrawal button, downloads …) and legal options

How to fill in the settings the first time is described in First Steps.

Product reviews

1. Switch reviews on in Settings → Shop Features & Legal → Product reviews. Only customers who bought a product can review it.
2. New reviews wait in Products → Product Reviews (filter Waiting). Click Approve or Reject.
3. Only approved reviews appear in the shop. Approve negative reviews too — hiding them would be misleading (§ 5b UWG).

Newsletter

1. Switch it on in Settings → Shop Features & Legal → Newsletter (double opt-in). Customers can then sign up in the footer and with an unticked box at checkout. They only receive newsletters after confirming their address by email.
2. Write it in Storefront & Design → Newsletter. Formatting: ## Headline, **bold**, *italic*, [text](https://link), lines starting with - become a list. Logo, layout and the unsubscribe link are added automatically.
3. Click Send test to check it in your own inbox, then Send to … subscriber(s) to send it to all confirmed subscribers.

The page also lists sent newsletters and the subscribers with proof of consent (time and IP of sign-up and confirmation). Unconfirmed sign-ups are deleted after 30 days.

Withdrawals

When a customer uses the withdrawal button in the shop, they automatically receive a confirmation of receipt by email and the withdrawal appears in Orders & Slips → Withdrawals.

1. Check the order (the shop matches it by order number and email; if not, check manually).
2. Refund the payment within 14 days — for goods, once they are back or the customer proved sending them — with the refund button in the order. The credit note is created automatically.
3. Click Mark processed. You can add a note for your records.