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Troubleshooting
MrJSA edited this page Oct 28, 2026
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| Problem | Check |
|---|---|
| Something does not start |
docker compose ps, docker compose logs -f backend (or storefront, admin, proxy, updater) |
| No HTTPS certificate | DNS points to the server? Ports 80/443 open? docker compose logs proxy
|
| Emails are not sent | Send test email shows the exact server answer; check host, port (587/465), login and that the sender address belongs to your mail account |
| Apple Pay / Google Pay buttons missing | Only on HTTPS with the domain registered in the Stripe settings, and only on supported devices |
| "Updater not reachable" |
docker compose ps updater; the updater needs /var/run/docker.sock
|
| Backup errors | See the error table under Backups#is-it-working |
Containers, networks and volumes are called rustwebshop…, not rustcraft…
|
Intended: the stack keeps its old name so existing data stays in place, see Installation#4-download-the-shop |
Getting started
Running the shop
- Admin Overview
- Updates
- Release Channels
- Domains
- Restoring a Backup
- Own Reverse Proxy
- Troubleshooting
- Security
Help & feedback