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nethvoice-ctiThe issue is related to NethLink (NethVoice Web client)The issue is related to NethLink (NethVoice Web client)
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Description
Description:
When using a Desktop Phone as the primary device, recording messages does not work from:
- Settings → Voicemail
Steps to reproduce:
- Set the Desktop Phone as the main device.
- Start a recording from either Voicemail configuration.
- The Phone Island correctly starts in manual click2call mode.
- After answering, the recording starts, preceded by the beep.
- When the call ends, the interface does not allow saving the file, and the timer keeps running, showing the recording screen indefinitely.
Expected behavior:
The system should allow saving the recorded file after hanging up, just as it does when using the Webphone.
Actual behavior:
- The timer keeps counting.
- The interface remains stuck on the recording screen.
- Saving the recording is not possible.
Notes:
- The issue occurs only with Desktop Phone.
- With webrtc extension, the recording process works as expected.
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nethvoice-ctiThe issue is related to NethLink (NethVoice Web client)The issue is related to NethLink (NethVoice Web client)
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