Confirmation should be required to archive messages #243
Description
In response to a customer request we have put a confirmation prompt when you are archiving messages
Email from customer
We had an issue where a group of messages got archived by accident. The user meant to hit “retry” but was using a touch screen and hit “archive” instead. As you can assume this caused a bit of an issue.
I was wondering if it would be possible to put a confirmation type window that pops up when you archive a group or batch of messages. From a business perspective, the archive functionality is something we almost never use and we treat this the same way as a “delete”. On the other hand we do retries all the time and there isn’t much of an adverse effect if we hit this button by accident vs hitting the archive button on accident.
Another thought or nice feature would be a “reverse” type button that shows up on that “Latest Events” stream that shows up. Maybe you only get a couple minutes and it only shows up on “archived” messages as this is the only type of actions that I could see someone wanting to reverse.
The last paragraph would speak to a Google Undo Send / Buyers Remorse Policy functionality. We also have an existing issue for restoring messages from an archived state. But it really shouldn't be that easy to archive messages accidentally in the first place.
A simple JavaScript confirm() would probably do the trick.
related to: #241