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Description
Symptom
While the label is there indicate the state has changed I was confused at first. I expected the item to disappear and with the checkbox still showing it caused me a short period of confusion. We should find a better way to show the change of state.
Some suggestions (not mutually exclusive/inclusive):
- Collapse the box and include an X to clear the item
- Change the background color or "mute" the entire item
- Remove the checkbox
Who's affected
Every user of ServicePulse that uses Failed Message screen.
Solution
Failed message after being retried or archived is removed from screen.
