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ServiceNow Scripting Practice

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This repository is a dedicated space for practicing and demonstrating core scripting concepts within the ServiceNow platform.

It serves as a practical reference for common scripting scenarios involving:

  • πŸ“œ Business Rules
  • ✍️ Client Scripts
  • 🎨 UI Policies
  • πŸ“š Script Includes
  • 🎯 UI Actions

🌟 About This Repository

This project functions as a dynamic learning log and practical reference for ServiceNow scripting. All examples and configurations were developed on a Personal Developer Instance (PDI) and reflect best practices for creating robust, maintainable, and efficient solutions.

My journey with ServiceNow scripting is documented here, from foundational concepts to more advanced techniques.

πŸ“ Repository Contents

The repository is organized by script type to provide a clear and easy-to-navigate structure.

Business Rules

Server-side scripts that run on database operations (insert, update, delete, query).

  • Example: Automatically setting a field value on record insertion.
  • Example: Closing related child records when a parent is closed.

Client Scripts

Client-side JavaScript that runs in the browser on form load, field change, or form submission.

  • Example: Validating user input before a form is submitted.
  • Example: Dynamically making a field visible or mandatory based on another field's value.

UI Policies

Configuration-based solutions for changing form behavior, with optional scripting for more complex logic.

  • Example: Making fields read-only based on the record's state.
  • Example: Hiding fields based on conditions.

Script Includes

Reusable server-side JavaScript classes for modular and efficient code development.

  • Example: Calling a reusable script from a Business Rule to reduce redundant code.

UI Actions

Custom buttons, links, or context menu items for forms or lists, with client-side or server-side scripting.

  • Example: Adding a custom button to a form to trigger a specific workflow.

πŸ› οΈ Technology Stack

  • ServiceNow Platform
  • JavaScript
  • Glide API

🀝 How to Use This Resource

Each folder contains commented code examples and, where necessary, additional notes to explain the logic and configuration. You can use these examples to:

  • Reference specific scripting techniques.
  • Understand different types of ServiceNow scripts.
  • See practical applications of scripting in a real-world context.

πŸ“§ Connect with Me

If you have questions about any of the code, feel free to contact me.

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