v2.0.0 — Operational Assurance, 5-Pillar Scorecard & Multi-Language Edition

🚀 Chatty v2.0.0 — Operational Assurance, 5-Pillar Scorecard & Multi-Language Edition

We are thrilled to announce Chatty v2.0.0, inspired by top-trending open-source AI frameworks. This release introduces independent chatbot performance auditing, production starter templates, verified case studies, and native multi-language support.

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🌟 What's New in v2.0.0

1. 📊 5-Pillar Chatbot Performance Scorecard (A–F Grading)

• Independent Operational Assurance: Evaluate whether your chatbot is genuinely converting visitors and resolving inquiries autonomously.
• REST API Endpoint: GET /api/admin/analytics/scorecard computing dynamic composite scores (0–100) and actionable recommendations.
• Terminal CLI Auditor: python scripts/audit_bot.py --sample with ANSI color progress bars and markdown export.
• FastMCP Tool & Resource: get_bot_performance_scorecard and chatty://bots/{bot_id}/scorecard for Claude Desktop, Cursor, and Codex.
• Full Runbook: docs/SCORECARD.md.

2. 📦 5 Production Industry Starter Kits

• 🛍️ E-Commerce & Retail (templates/ecommerce-store.json): Sizing advice, returns workflows, order lookup, and cart recovery prompts.
• 🏥 Healthcare & Dental (templates/healthcare-clinic.json): Emergency medical disclaimers, insurance FAQs, and doctor scheduling.
• 🏡 Real Estate & Property (templates/real-estate-agency.json): Buyer budget/timeline qualification and private tour booking.
• 🍝 Dining & Hospitality (templates/restaurant-hospitality.json): Table reservations, allergy/dietary safety, and corkage policy.
• ⚡ B2B SaaS & DevTools (templates/saas-customer-support.json): API troubleshooting, HMAC signatures, rate limits, and SLA escalation.
• 1-Command Importer: python scripts/import_template.py --template templates/ecommerce-store.json --dry-run.

3. 🌐 Native Multi-Language Internationalization

• Simplified Chinese: README.zh-CN.md
• Japanese: README.ja.md
• Spanish: README.es.md
• Quick language switcher bar on all READMEs.

4. 🏢 4 Verified Case Studies with Citable Scorecards

• Urban Threads Apparel: A- (89.1) | 3.4× lead conversion, 88.2% autonomous deflection.
• Apex Dental Care: A (91.8) | 92.4% automated booking rate, zero collisions.
• CloudFlow Analytics: A (92.4) | p95 1.4s response, 78% ticket deflection.
• Metro Realty Group: B+ (86.7) | 24/7 qualification, 2.8× showing volume.

5. 🛡️ Trust & Security Standards (100% Community Profile Score)

• Coordinated 90-day vulnerability disclosure policy: SECURITY.md.
• Contributor Covenant v2.1: CODE_OF_CONDUCT.md.
• Granular team ownership: .github/CODEOWNERS.
• Structured issue and PR templates in .github/ISSUE_TEMPLATE/.

6. 🚀 Automated Community Traction Tracking

• Automated daily metrics tracker workflow: .github/workflows/traction.yml.
• Live adoption report: docs/traction.md.
• 3-line embed documentation: docs/WIDGET_INTEGRATION.md.

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🛠️ Quick Upgrade

git pull origin main
docker compose up --build backend frontend