v2.1.0 — Omnichannel SLA Inbox, Visual Flow Architect & WebRTC Voice Studio

What's Changed in v2.1.0

🖥️ 4K Retina Dashboard Showcase

• 22 genuine 4K Retina (3840x2160) captures covering all production surfaces.
• Modern wave telemetry and density charts on the executive overview.
• Real visitor rating aggregation with form-selected emoji feedback badges.

📥 Omnichannel Live Helpdesk & SLA Inbox

• Real-time visitor conversation streaming with SLA breach countdowns.
• 1-click human agent takeover and real-time operator chat handoff.
• Conversation tags, filtering, and internal team notes with @mentions.

🔀 Visual Conversation Flow Architect

• Interactive node-based automation tree inspired by modern flow builders.
• In-widget node execution, webhook retry safeguards, and dry-run execution tracing.
• Execution history ledger and failure dead-letter queue.

📢 Targeted Campaign Sequences & Automation

• Automated messaging sequences with frequency caps and delivery windows.
• Multi-provider dispatch with Twilio SMS integration and GDPR/marketing consent enforcement.
• Durable delivery ledger and queue resilience.

🎙️ WebRTC Voice Studio

• Sub-500ms bidirectional voice integration powered by LiveKit.
• Turn-detection and dynamic frequency visualizer.

🔒 Security, RLS & Quality Hardening

• Supabase linter remediation: strict RLS on lifecycle emails, immutable search paths, restricted SECURITY DEFINER functions.
• Multi-collaborator shared bot access: widened CSAT feedback, campaigns, and session notes to chatty_has_bot_access(bot_id).
• Removal of mock fallback data in favor of authentic live telemetry and real-time empty states.